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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544 Exercise 19
Interview managers at a local company to identify the key factors that drive their business. What performance measures or indicators does the company use? Are these indicators consistent with their business factors?
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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
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