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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544 Exercise 36
What are best practices? What are the major conclusions and implications of the Best Practices report of Ernst Young and the American Quality Foundation? How do they relate to Deming's philosophy?
Explanation
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The five best practices are given below:...
Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
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