expand icon
book Fundamentals of Selling 13th Edition by Charles Futrell cover

Fundamentals of Selling 13th Edition by Charles Futrell

Edition 13ISBN: 978-0077861018
book Fundamentals of Selling 13th Edition by Charles Futrell cover

Fundamentals of Selling 13th Edition by Charles Futrell

Edition 13ISBN: 978-0077861018
Exercise 12
One of your customers, Margaret Port, has referred you to a friend who needs your Hercules Shelving for a storage warehouse. Port recently purchased your heavy-duty, 18-gauge steel shelving and is pleased with it. She said, "This will be an easy sale for you. My friend really needs shelving and I told him about yours."
Port's information is correct and your presentation to her friend goes smoothly. The customer has asked numerous questions and seems ready to buy. Just before you ask for the order, the customer says, "Looks like your product is exactly what I need. I'd like to think this over. Could you call me next week " Which of the following would you do Why
A) Follow the suggestion and call next week.
B) Go ahead and ask for the order.
C) Ask questions about the reason for the delay.
Explanation
Verified
like image
like image

Alternative "C" is b...

close menu
Fundamentals of Selling 13th Edition by Charles Futrell
cross icon