Fundamentals of Management 7th Edition by Ricky Griffin

Exercise 17

Exercise Overview
Technical skills are necessary to understand or perform the specific kind of work that an organization does. In many organizations, this work includes hiring appropriate people to fill positions. This exercise will help you apply certain technical skills to the process of employee selection.
Exercise Background
You may choose either of the following exercise variations. We tend to favor Variation 1 because the exercise is usually more useful if you can relate to real job requirements on a personal level.
Variation 1. If you currently work or have worked in the past, select two jobs with which you have some familiarity. Try to select one job that entails relatively low levels of skill, responsibility, education, and pay and one job that entails relatively high levels in the same categories.
Variation 2. If you've never worked or you're not personally familiar with an array of jobs, assume that you're a manager of a small manufacturing plant. You need to hire people to fill two jobs. One job is for a plant custodian to sweep floors, clean bathrooms, empty trash cans, and so forth. The other job is for an office manager who will supervise a staff of three clerks and secretaries, administer the plant payroll, and coordinate the administrative operations of the plant.
Exercise Task
Reviewing what you've done so far, now do the following:
Develop a brief set of interview questions that you might use to determine whether an applicant has the qualifications for each job.