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Business Communication 9th Edition by Amy Newman
Edition 9ISBN: 978-1305081420Business Communication 9th Edition by Amy Newman
Edition 9ISBN: 978-1305081420 Exercise 12
Send an email response to a highly positive customer comment. Imagine that you just found this comment about your new dog-training company online. Using the Yelp guidelines in Figure 13, write a response that shows appreciation for the comment.
Explanation
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Being a customer representative of the D...
Business Communication 9th Edition by Amy Newman
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