Core Concepts of Accounting Information Systems 12th Edition by Carolyn Strand Norman, Mark Simkin

Exercise 24

Bristol Company has a high turnover rate among its employees. It maintains a very large computer system that supports approximately 225 networked PCs. The company maintains fairly extensive databases regarding its customers. These databases include customer profiles, past purchasing patterns, and prices charged. Recently, Bristol Company has been having major problems with competitors. It appears that one competitor seems to be very effective at taking away the company's customers. This competitor has visited most of Bristol Company's customers, and identical products have been offered to these customers at lower prices in every case.
a. What do you feel is the possible security problem at Bristol Company?
b. What can be done about this problem?