Exam 11: Exploring Pivottable Design

Celeste is preparing to lead a training session during a video conference. How can she engage the audience and encourage active participation?

Kori's department is learning how to use some new software. She wants to set up a knowledge base so team members can document what they're learning, easily share it with each other, and organize the information for easy reference later. Which type of digital media is best suited to their needs?

What kind of software do you need to create a blog?

Dennis is sure he sent an email to his boss explaining his need to take off for the afternoon so he could go to a doctor's appointment. However, his boss claims she never saw the email. How can Dennis confirm that he sent the email?

Amber just joined a new social networking site that her friend, Tracey, recommended. She's enjoying the online conversations and wants to connect with more people on the site. Which of the following are effective and respectful ways for Amber to expand her friend list? Choose two.