Exam 10: Inquiry Methods and Fraud Reports

Which element of conversation is used mostly to convince respondents of the legitimacy of the interview?

Which of the following is the most efficient method to reduce the negative effects of the etiquette barrier of communication?

Each of the following is a clue that an interviewee is dishonest EXCEPT:

A person will generally confess when:

Which of the following practices should interviewers avoid?

The feeling of a general manager that he can "save" an employee who has committed a fraudulent act is an indication that the manager is in the stage of crisis reaction.

In the sequence of reactions to a crisis, which is the most dangerous time in which to attempt to solve a fraud?

Which of the following is the last stage in the model for understanding an individual's reaction to crisis?

Which of the following observations concerning pencil-and-paper honesty tests is true?

Many times the information sought in an interview is closely related to the respondent's inner conflicts and tensions. Which element of conversation will be helpful in releasing this?

Use of all of the following methods will help an interviewer deal with difficult people, EXCEPT:

What is graphology?

Which of the following is NOT a technique for refuting an alibi?

What is meant by calibrating?

While reacting to crisis, an individual usually becomes withdrawn, uncooperative, or embarrassed in the stage.

Which of the following is something that an interviewee might do or feel while in the denial phase?

is defined as converting concrete experiences into a higher level of generalization.

Which of the following refers to the use of time in interpersonal relationships to convey meaning, attitudes, and desires?

Which of the following is NOT an important closing question?

Which of the following words should be avoided during the introductory phase of an interview?