Question 1

To be effective, human services workers must fully understand their own values and respect the clients' right to have different values.

Accepted Answer

A) True 
 B)False  True

Question 2

Which one of the following functional roles performed by human services workers is most closely related to working directly in the client's environment?

Accepted Answer

A) coordinating services 
B) community outreach 
C) client advocacy 
D) providing information 
A) coordinating services 
B) community outreach 
C) client advocacy 
D) providing information B

Question 3

The therapist who practices classical psychoanalysis seeks to maintain:

Accepted Answer

A) a sense of neutrality and objectivity with the client. 
B) a schedule of pre-determined client goals. 
C) an anonymous stance with the client sometimes referred to as the blank-screen approach. 
D) both (a) and (c) are correct 
E) none of the above 
A) a sense of neutrality and objectivity with the client. 
B) a schedule of pre-determined client goals. 
C) an anonymous stance with the client sometimes referred to as the blank-screen approach. 
D) both (a) and (c) are correct 
E) none of the above D

Question 4

Confrontation always focuses on the negative aspects of the client's behavior.

Accepted Answer

A) True 
 B)False

Question 5

A genuine and empathetic concern for the client guarantees that the worker will be objective.

Accepted Answer

A) True 
 B)False

Question 6

One of the basic beliefs of human services is that fundamental change must come from within.

Accepted Answer

A) True 
 B)False

Question 7

"Burnout" is job related anxiety and fatigue and a reaction to chronic stress on the job.

Accepted Answer

A) True 
 B)False

Question 8

The legal system has little impact upon the provision of human services.

Accepted Answer

A) True 
 B)False

Question 9

Objectivity emphasizes verifiable aspects of an event without distortion by personal feelings.

Accepted Answer

A) True 
 B)False

Question 10

Objectivity by itself is probably not enough to develop a good working relationship with a client.

Accepted Answer

A) True 
 B)False

Question 11

All professions within the human services field adhere to a single code of ethics.

Accepted Answer

A) True 
 B)False

Question 12

Promoting interaction, intervening, and establishing norms are some examples of group leadership skills.

Accepted Answer

A) True 
 B)False

Question 13

The primary goal of crisis intervention is problem management, not problem resolution.

Accepted Answer

A) True 
 B)False

Question 14

Interviews are usually considered to be face-to-face interactions that have a planned purpose, structure, and goals.

Accepted Answer

A) True 
 B)False

Question 15

Selective perception is an important listening skill.

Accepted Answer

A) True 
 B)False

Question 16

Culture controls our lives and defines reality for each of us, with or without our permission and/or intentional awareness.

Accepted Answer

A) True 
 B)False

Question 17

There are various approaches to problem solving used by human services.Some elements common to most approaches may include:

Accepted Answer

A) developing alternatives 
B) setting goals 
C) solving the problem for the client 
D) (a) and (b) are correct 
E) (a) and (c) are correct. 
A) developing alternatives 
B) setting goals 
C) solving the problem for the client 
D) (a) and (b) are correct 
E) (a) and (c) are correct.

Question 18

Paraphrasing, highlighting, and summarizing are part of the skill of clarifying.

Accepted Answer

A) True 
 B)False

Question 19

Most people agree that there is one primary model of crisis intervention that can be utilized in all crisis situations.

Accepted Answer

A) True 
 B)False

Question 20

A major goal of problem solving with a client is to:

Accepted Answer

A) fix the problem(s) for the client 
B) teach the problem solving process 
C) tell the client he/she must solve their own problems 
D) ignore pleas for help 
E) none of the above 
A) fix the problem(s) for the client 
B) teach the problem solving process 
C) tell the client he/she must solve their own problems 
D) ignore pleas for help 
E) none of the above

To be effective, human services workers must fully understand their own values and respect the clients' right to have different values.

Which one of the following functional roles performed by human services workers is most closely related to working directly in the client's environment?

The therapist who practices classical psychoanalysis seeks to maintain:

Confrontation always focuses on the negative aspects of the client's behavior.

A genuine and empathetic concern for the client guarantees that the worker will be objective.

One of the basic beliefs of human services is that fundamental change must come from within.

"Burnout" is job related anxiety and fatigue and a reaction to chronic stress on the job.

The legal system has little impact upon the provision of human services.

Objectivity emphasizes verifiable aspects of an event without distortion by personal feelings.

Objectivity by itself is probably not enough to develop a good working relationship with a client.

All professions within the human services field adhere to a single code of ethics.

Promoting interaction, intervening, and establishing norms are some examples of group leadership skills.

The primary goal of crisis intervention is problem management, not problem resolution.

Interviews are usually considered to be face-to-face interactions that have a planned purpose, structure, and goals.

Selective perception is an important listening skill.

Culture controls our lives and defines reality for each of us, with or without our permission and/or intentional awareness.

There are various approaches to problem solving used by human services.Some elements common to most approaches may include:

Paraphrasing, highlighting, and summarizing are part of the skill of clarifying.

Most people agree that there is one primary model of crisis intervention that can be utilized in all crisis situations.

A major goal of problem solving with a client is to:

Human Services in the United States Today

Groups in Need

Human Services in Historical Perspective

Theoretical Perspectives

Careers in Human Services

Social Policy

Prevention in Human Services

Current Controversies and Issues

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Exam 5: The Human Services Worker

To be effective, human services workers must fully understand their own values and respect the clients' right to have different values.

Which one of the following functional roles performed by human services workers is most closely related to working directly in the client's environment?

The therapist who practices classical psychoanalysis seeks to maintain:

Confrontation always focuses on the negative aspects of the client's behavior.

A genuine and empathetic concern for the client guarantees that the worker will be objective.

One of the basic beliefs of human services is that fundamental change must come from within.

"Burnout" is job related anxiety and fatigue and a reaction to chronic stress on the job.

The legal system has little impact upon the provision of human services.

Objectivity emphasizes verifiable aspects of an event without distortion by personal feelings.

Objectivity by itself is probably not enough to develop a good working relationship with a client.

All professions within the human services field adhere to a single code of ethics.

Promoting interaction, intervening, and establishing norms are some examples of group leadership skills.

The primary goal of crisis intervention is problem management, not problem resolution.

Interviews are usually considered to be face-to-face interactions that have a planned purpose, structure, and goals.

Selective perception is an important listening skill.

Culture controls our lives and defines reality for each of us, with or without our permission and/or intentional awareness.

There are various approaches to problem solving used by human services.Some elements common to most approaches may include:

Paraphrasing, highlighting, and summarizing are part of the skill of clarifying.

Most people agree that there is one primary model of crisis intervention that can be utilized in all crisis situations.

A major goal of problem solving with a client is to:

Human Services in the United States Today

Groups in Need

Human Services in Historical Perspective

Theoretical Perspectives

Careers in Human Services

Social Policy

Prevention in Human Services

Current Controversies and Issues

Filters