Exam 3: The Internal Organization: Resources, Capabilities, Core Competencies, and Competitive Advantages

A company can earn above-average returns only when the value it creates is less than the costs incurred to create that value.

All competitive advantages have:

Why is it important to identify internal strengths and weaknesses?

Subscriptions to the New York Times have been decreasing as more customers receive their news through other media.At the same time, advertisers have shifted portions of their spending to other media.The newspaper's managers are making decisions under:

Which of the following is NOT a factor affecting sustainability of a competitive advantage?

Internal analysis enables a firm to determine what it:

The proper matching of what a firm CAN DO with what it MIGHT DO:

McDonald's culture, with an emphasis on cleanliness, consistency, service, and the training that reinforces the value of these characteristics, illustrates which of the following criteria for sustainable competitive advantage?

Which of the following would be categorized as a support function?

Capabilities typically come from:

Government agencies are known for having so many layers and rules that decisions are made slowly and inefficiently.In this case, the __________ resource is a detriment to taxpayers using and paying for the bureaucracy.

One of the managers at RDK has a successful track record that goes back several years.As a result, he has become extremely confident in his judgment, and has begun to make decisions without taking the time to evaluate contingencies that he feels are not relevant.This has led to some mistakes recently.The over-confidence exhibited by this manager is an example of what?

Compared to tangible resources, intangible resources are:

Two concerns about outsourcing are the potential loss of a firm's innovative ability and the loss of jobs within the focal firm.

Because firms combine tangible and intangible resources to create capabilities:

Understanding how to leverage the firm's unique bundle of resources and capabilities is a key outcome decision makers seek when analyzing the internal organization.

All core competencies have the potential to become core:

In today's global economy, some resources that were traditionally critical to firms' efforts to produce, sell, and distribute goods are now less likely to be a source of competitive advantage.

Amazon built a new distribution facility in Robbinsville, New Jersey.It is immediately off the exit of a major road.This is an example of a(n) __________ resource.

Analyzing the internal environment enables a firm to determine what it MIGHT DO by identifying what opportunities and threats exist.