Exam 5: Organizations, Societies, and Global Relationships

Women face the ______, in which they cannot get promoted past a certain level in bureaucratic organizations despite their qualifications.

Which one of these sociological concepts addresses the new realities of organizations supplementing bureaucracies?

While in a risk society, a central concern is equality.

A customer service agent who is more interested in obtaining a customer's Social Security number rather than helping him or her resolve a particular issue has a bureaucratic personality.

According to Max Weber, bureaucracies are always rational organizations.

Due to the explosive growth of digital communication, micro-level and macro-level phenomena ______.

Which one of these defines the main difference between Microsoft and Linux?

What is meant by the term digital gold? How is digital gold accrued and used?

Sexual harassment can consist of many types of unwanted sexual attention such as jokes, remarks, or sexual advances, but to be illegal, ______.

Which one of the following is true regarding informationalism?

According to the examples provided in the book, which one of these organizations has faced major problems in conforming to contemporary realities?

______ is a problem in bureaucracies where rules are required needlessly and often slow progress or increase amount or complexity of work.

The president of the United States is someone who exhibits traditional authority.

According to the text, formal organizations have some inadequacies, but informal organizations can help compensate for these. What is an informal organization? After defining this term, name one way by which informal organizations might compensate for formal organizations.

A major twentieth-century theorist on bureaucracy who defined the bureaucratic personality is ______.

A(n) ______ is a highly rational and efficient organization.

Daniel works for a company where employees ask one another for guidance, rather than ask their supervisors. This company is an example of a(n) ______ bureaucracy.

One strategy of companies who use offshore outsourcing for customer service calls for U.S. customers is "national identity management." This means ______.

Which answer best describes Parkinson's law?

Some countries distribute negative information about other countries, hoping to gain favor in the eyes of the public. This is an example of a(n) ______.