Exam 15: Performance Measurement

Jingle Corporation received an order from a customer for 100 units of bells, 200 units of whistles, and 200 units of dingers.The customer received from Jingle Corporation 90 units of bells, 190 units of whistles, and 200 units of dingers. Jingle's item fill rate was:

Last year, Able Company had Sales of $10 million, Cost of Goods Sold of $6 million, Gross Profit of $4 million and Net Profit of $1 million.Average inventory at cost was $2 million.Able's inventory turn rate was:

Joe Jones has put in place a new set of performance metrics for the Logistics Department at his firm. He is convinced that these will give him better information about the department's performance, but is concerned that he doesn't know what type of behavior the new measurement system will encourage in his employees. Joe seems to be concerned about which objective of performance measurement?

Which of the following metrics would be part of the "internal operations perspective" in the Balanced Scorecard?

Suppose your company receives trade credit from your suppliers which allows you 10 days to pay for the goods you buy. You flow your inventory through your company every 30 days. You allow your customers 30 days to pay you. Your cash-to-cash cycle time is:

In the above question, Jingle's line fill rate was: