Question 1

Primary activities include all of the following EXCEPT:

Accepted Answer

A)  outbound logistics. 
B)  operations. 
C)  marketing. 
D)  procurement. 
A)  outbound logistics. 
B)  operations. 
C)  marketing. 
D)  procurement.

Question 2

Value chain support activities include:

Accepted Answer

A)  converting inputs into product. 
B)  developing advertising and promotional campaigns. 
C)  distributing the product to customers. 
D)  recruiting,hiring,and training personnel. 
A)  converting inputs into product. 
B)  developing advertising and promotional campaigns. 
C)  distributing the product to customers. 
D)  recruiting,hiring,and training personnel.

Question 3

Which of the following is NOT a reason that costly to imitate capabilities can emerge?

Accepted Answer

A)  Environmental opportunity 
B)  Social complexity 
C)  Historical conditions 
D)  Causal ambiguity 
A)  Environmental opportunity 
B)  Social complexity 
C)  Historical conditions 
D)  Causal ambiguity

Question 4

A company can earn above-average returns only when the value it creates is less than the costs incurred to create that value.

Accepted Answer

A) True 
 B)False

Question 5

A resource has high strategic value even if it has no effect on the competitive advantage of the firm.

Accepted Answer

A) True 
 B)False

Question 6

Amazon's ability to design the experience of e-shopping so it is enjoyable is an example of a(n) ____ capability.

Accepted Answer

A)  valuable 
B)  rare 
C)  imitable 
D)  nonsubstitutable 
A)  valuable 
B)  rare 
C)  imitable 
D)  nonsubstitutable

Question 7

The sustainability of a competitive advantage depends upon the imitability of the core competence,the availability of substitutes for the core competence,and the rate of core competence obsolescence.

Accepted Answer

A) True 
 B)False

Question 8

Describe the importance of internal analysis to the strategic success of the firm.

Accepted Answer

In global competition today,what has bee

Question 9

Define capabilities and how they affect the firm's strategic success.

Accepted Answer

Capabilities represent a firm's capacity

Question 10

Firms can earn above-average returns even if they do not develop or sustain a competitive advantage.

Accepted Answer

A) True 
 B)False

Question 11

The level of stakeholder influence can come from all of the following EXCEPT:

Accepted Answer

A)  economic power. 
B)  political power. 
C)  formal power. 
D)  social power. 
A)  economic power. 
B)  political power. 
C)  formal power. 
D)  social power.

Question 12

Managers should establish measures that reflect how well the firm responds to needs and desires of key stakeholders.

Accepted Answer

A) True 
 B)False

Question 13

The objectives of various stakeholder groups often differ from one another,sometimes placing managers in situations in which they must make trade-offs.

Accepted Answer

A) True 
 B)False

Question 14

Firms should seek to obtain a sustainable competitive advantage through implementation of strategies based on their particular resources,capabilities,and core competencies.

Accepted Answer

A) True 
 B)False

Question 15

Capabilities can be based on all of the following EXCEPT:

Accepted Answer

A)  information-based resources. 
B)  intangible resources. 
C)  tangible resources. 
D)  unknown resources. 
A)  information-based resources. 
B)  intangible resources. 
C)  tangible resources. 
D)  unknown resources.

Question 16

Describe the four specific criteria that managers can use to decide which of their firm's capabilities have the potential to create a sustainable competitive advantage.

Accepted Answer

Capabilities that are valuable,rare,cost

Question 17

Primary activities are:

Accepted Answer

A)  involved with the support of the organization. 
B)  involved in a product's physical creation,its distribution,and its service after the sale. 
C)  the most important activities in the firm. 
D)  the activities that the top management team most values. 
A)  involved with the support of the organization. 
B)  involved in a product's physical creation,its distribution,and its service after the sale. 
C)  the most important activities in the firm. 
D)  the activities that the top management team most values.

Question 18

FedEx based its success on the reconfiguration of a primary activity and a support activity.Which activities did they reconfigure?

Accepted Answer

A)  operations and technological development 
B)  marketing / sales and procurement 
C)  service and firm infrastructure 
D)  outbound logistics and human resources 
A)  operations and technological development 
B)  marketing / sales and procurement 
C)  service and firm infrastructure 
D)  outbound logistics and human resources

Question 19

Sustainable development is strategically important business growth that depletes natural resources.

Accepted Answer

A) True 
 B)False

Question 20

A firm's resources and capabilities:

Accepted Answer

A)  are always core competencies. 
B)  may be a source of incompetence. 
C)  are all a firm needs to focus on. 
D)  are inherited,not created. 
A)  are always core competencies. 
B)  may be a source of incompetence. 
C)  are all a firm needs to focus on. 
D)  are inherited,not created.

Primary activities include all of the following EXCEPT:

Value chain support activities include:

Which of the following is NOT a reason that costly to imitate capabilities can emerge?

A company can earn above-average returns only when the value it creates is less than the costs incurred to create that value.

A resource has high strategic value even if it has no effect on the competitive advantage of the firm.

Amazon's ability to design the experience of e-shopping so it is enjoyable is an example of a(n) ____ capability.

The sustainability of a competitive advantage depends upon the imitability of the core competence,the availability of substitutes for the core competence,and the rate of core competence obsolescence.

Describe the importance of internal analysis to the strategic success of the firm.

Define capabilities and how they affect the firm's strategic success.

Firms can earn above-average returns even if they do not develop or sustain a competitive advantage.

The level of stakeholder influence can come from all of the following EXCEPT:

Managers should establish measures that reflect how well the firm responds to needs and desires of key stakeholders.

The objectives of various stakeholder groups often differ from one another,sometimes placing managers in situations in which they must make trade-offs.

Firms should seek to obtain a sustainable competitive advantage through implementation of strategies based on their particular resources,capabilities,and core competencies.

Capabilities can be based on all of the following EXCEPT:

Describe the four specific criteria that managers can use to decide which of their firm's capabilities have the potential to create a sustainable competitive advantage.

Primary activities are:

FedEx based its success on the reconfiguration of a primary activity and a support activity.Which activities did they reconfigure?

Sustainable development is strategically important business growth that depletes natural resources.

A firm's resources and capabilities:

Introduction to Strategic Management

Strategic Leadership

The External Environment: Opportunities, threats, industry Competition, and Competitor Analysis

Business-Level Strategy

Competitive Rivalry and Competitive Dynamics

Cooperative Strategy

Corporate-Level Strategy

Acquisition and Restructuring Strategies

International Strategy

Corporate Governance

Strategic Entrepreneurship

Strategic Flexibility and Real Options Analysis

Filters

Exam 4: The Internal Organization: Resources, capabilities, and Core Competencies

Primary activities include all of the following EXCEPT:

Value chain support activities include:

Which of the following is NOT a reason that costly to imitate capabilities can emerge?

A company can earn above-average returns only when the value it creates is less than the costs incurred to create that value.

A resource has high strategic value even if it has no effect on the competitive advantage of the firm.

Amazon's ability to design the experience of e-shopping so it is enjoyable is an example of a(n) ____ capability.

The sustainability of a competitive advantage depends upon the imitability of the core competence,the availability of substitutes for the core competence,and the rate of core competence obsolescence.

Describe the importance of internal analysis to the strategic success of the firm.

Define capabilities and how they affect the firm's strategic success.

Firms can earn above-average returns even if they do not develop or sustain a competitive advantage.

The level of stakeholder influence can come from all of the following EXCEPT:

Managers should establish measures that reflect how well the firm responds to needs and desires of key stakeholders.

The objectives of various stakeholder groups often differ from one another,sometimes placing managers in situations in which they must make trade-offs.

Firms should seek to obtain a sustainable competitive advantage through implementation of strategies based on their particular resources,capabilities,and core competencies.

Capabilities can be based on all of the following EXCEPT:

Describe the four specific criteria that managers can use to decide which of their firm's capabilities have the potential to create a sustainable competitive advantage.

Primary activities are:

FedEx based its success on the reconfiguration of a primary activity and a support activity.Which activities did they reconfigure?

Sustainable development is strategically important business growth that depletes natural resources.

A firm's resources and capabilities:

Introduction to Strategic Management

Strategic Leadership

The External Environment: Opportunities, threats, industry Competition, and Competitor Analysis

Business-Level Strategy

Competitive Rivalry and Competitive Dynamics

Cooperative Strategy

Corporate-Level Strategy

Acquisition and Restructuring Strategies

International Strategy

Corporate Governance

Strategic Entrepreneurship

Strategic Flexibility and Real Options Analysis

Filters