Exam 12: Managing Individuals and a Diverse Workforce

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​Which of the following is an example of surface-level diversity?

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​_____ is the degree to which someone is curious, broadminded, and adaptable to new ideas, things, and experiences; is spontaneous; and has a high tolerance for ambiguity.

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_____ is the degree to which group members are psychologically attracted to working with each other to accomplish a common objective.

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How do companies typically fare when they are accused of discrimination and must go to court to defend themselves?

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The term _____ refers to the degree to which someone is organized, hardworking, responsible, persevering, thorough, and achievement oriented.

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Extraversion is the degree to which someone is_____.

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Differentiate between diversity and affirmative action. Explain why affirmative action tends to be more controversial than diversity. Explain which of these two approaches you personally feel is fairer and why you feel that way.

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For a typical company, employee turnover costs amount to more than 90 percent of the employees' salaries.

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