Exam 1: Introduction to Quality Management

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Under the Safe Medical Devices Act of 1990, voluntary reporting of unsafe medical devices will require the use of form

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Which federal agency is responsible for establishing standards for safety and for monitoring the workplace environment?

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Customers who come from outside the healthcare organization are generally referred to as

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W. Edwards Deming's management approach can be summarized by his ____ points.

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How many different methods of disease transmission are stated to be minimized by Tier 2 precautions?

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Members of the general public who may be exposed to frequent or continuous exposure from artificial sources other than medical exposure have a recommended maximum effective dose equivalent of _____ rem/year.

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Which of the following statements is correct about the 80/20 rule?

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The measurement of the level of quality at some point in time with no effort to change or improve the level of care is known as quality

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What is the average amount of background radiation per year in the United States?

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Which of the following are normally considered external customers?

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Invasive quality control equipment testing is considered to be

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When did the Mammography Quality Standards Act become effective?

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How many levels of quality control testing and monitoring are there?

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The maximum dose to the fetus of an occupational worker for the entire gestation period is _____ rem.

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Any activity that costs a facility either money or its reputation is known as

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