Exam 9: Top Performance Through Empowerment, Teamwork, and Communication

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Which one of the following is NOT considered to be a nonverbal action that becomes a communication cue?

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B

Conflict that refers to the emotional reactions that can occur when disagreements become personal instead of remaining professional is referred to as:

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C

The team's average level of ability, experience, personality, or any other factor is referred to as:

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The extent to which team members feel attracted to the team and motivated to remain part of it refers to:

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________ focuses on problem-related differences of opinion.

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Communication in low-context cultures tends to rely on:

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Which communication channel below carries messages from someone who holds a senior position in the organization to subordinates?

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Research shows that teams achieve their best results with ____________ members:

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Managers promote _______ by giving employees authority and responsibility to make decisions about their work without traditional managerial approval and control.

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Which one of the following statements concerning informal communication is correct?

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During which stage of development does a team resolve differences and accept each other?

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The type of listening that occurs when the receiver of a message feels that the sender is trying to gain some advantage from the communication is:

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A work team that has the authority to decide how its members will complete their daily tasks is a:

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That stage of team development where individual personalities come out as members clarify their roles and expectations is:

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