Exam 4: The Importance of Listening

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How do prejudices and preconceived notions interfere with the ability to understand a message? Use an example.

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What is ethical listening?

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Physiological noise occurs when the listener:

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A(n) ___________-oriented listener wants to be clearly told what s/he should do.

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Critical listening is important because:

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Ethical listening compels us to embrace the ideas in a message.

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What are assumptions?

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Assumptions are supported by evidence.

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Critical listening is a way of forming negative judgments.

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Being open to new ideas makes a listener:

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Understanding a message involves paying attention to the speaker's meanings.

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What behaviors are associated with ethical listening?

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How can we be led astray by assumptions? Use an example.

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Differentiate between hearing and listening and explain how each are important in the context

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Listening style is about how well one understands advanced concepts.

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Explain the role of receiver bias in a listener's ability or inability to understand messages.

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Psychological noise occurs when a listener:

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If you are assigned to attend a presentation, and if you know there will be a quiz during the following class, what should you do during that presentation?

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The time-oriented speaker is primarily interested in:

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Name and briefly explain three ways to develop critical thinking skills.

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