Question 1

Helpers who have little self-awareness are at best _______ with a limited ability to make a difference in the lives of clients.

Accepted Answer

A)  marginally intelligent 
B)  skilled technicians 
C)  master therapists 
D)  paraprofessionals 
A)  marginally intelligent 
B)  skilled technicians 
C)  master therapists 
D)  paraprofessionals B

Question 2

By providing clients with support and __________, we are able to facilitate their process of change.

Accepted Answer

A)  challenge 
B)  advice 
C)  change 
D)  policies 
A)  challenge 
B)  advice 
C)  change 
D)  policies A

Question 3

Perhaps the most important type of self-disclosure is that which

Accepted Answer

A)  focuses on the relationship between you and your client. 
B)  involves telling the client detailed stories about your personal past and present problems. 
C)  concerns issues that you have effectively processed. 
D)  relates to the client's issues. 
A)  focuses on the relationship between you and your client. 
B)  involves telling the client detailed stories about your personal past and present problems. 
C)  concerns issues that you have effectively processed. 
D)  relates to the client's issues. A

Question 4

The major determinants of the quality of your relationships with clients are

Accepted Answer

A)  the kind of person you are and your attitudes. 
B)  your knowledge and counseling skills. 
C)  your body language and facial expressions. 
D)  your credentials. 
A)  the kind of person you are and your attitudes. 
B)  your knowledge and counseling skills. 
C)  your body language and facial expressions. 
D)  your credentials.

Question 5

During the initial stage in the helping process, which of the following would be LEAST applicable?

Accepted Answer

A)  Carrying out an action program 
B)  Creating a therapeutic climate 
C)  Understanding the context 
D)  Using self-disclosure appropriately 
A)  Carrying out an action program 
B)  Creating a therapeutic climate 
C)  Understanding the context 
D)  Using self-disclosure appropriately

Question 6

Robert is working with a new client. He provides attention, active listening, and empathy, while demonstrating respect and genuineness. In order to work effectively with the client, Robert needs to start with the second stage of counseling, which is to

Accepted Answer

A)  identify the client's problems. 
B)  select evidence-based practice strategies to solve a client's presenting problem. 
C)  encourage the client to take action. 
D)  get a historical perspective on the client's problems. 
A)  identify the client's problems. 
B)  select evidence-based practice strategies to solve a client's presenting problem. 
C)  encourage the client to take action. 
D)  get a historical perspective on the client's problems.

Question 7

Which of the following is NOT a quality of effective helpers?

Accepted Answer

A)  Holding positive beliefs about people 
B)  Grounding their interventions in personal experience, expecting clients to hold the same values 
C)  Being respectful of cultural differences 
D)  Having a healthy self-concept 
A)  Holding positive beliefs about people 
B)  Grounding their interventions in personal experience, expecting clients to hold the same values 
C)  Being respectful of cultural differences 
D)  Having a healthy self-concept

Question 8

What is the objective of making brief interventions?

Accepted Answer

A)  Maximizing short-term strategies 
B)  Exploring the client's transference feelings 
C)  Bringing about long-term behavioral change 
D)  Assessing the client's progress 
A)  Maximizing short-term strategies 
B)  Exploring the client's transference feelings 
C)  Bringing about long-term behavioral change 
D)  Assessing the client's progress

Question 9

The client comes in for help and seems to be overwhelmed by multiple problems. It would be best to

Accepted Answer

A)  confront the client to look at the discrepancies and distortions in his or her problems. 
B)  help the client create appropriate goals to deal with many issues simultaneously. 
C)  encourage the client to gain a focus by exploring key issues in terms of experiences, feelings, and behaviors. 
D)  identify and assess action strategies to pursue resolutions to his or her numerous problems. 
A)  confront the client to look at the discrepancies and distortions in his or her problems. 
B)  help the client create appropriate goals to deal with many issues simultaneously. 
C)  encourage the client to gain a focus by exploring key issues in terms of experiences, feelings, and behaviors. 
D)  identify and assess action strategies to pursue resolutions to his or her numerous problems.

Question 10

What is the best way of making clients more willing to listen to their helpers?

Accepted Answer

A)  Presenting challenges in a judgmental way 
B)  Explaining incongruities in the "talking-about" phase 
C)  Making a nondefensive stance in the counseling relationship 
D)  Sketching the strengths and weaknesses of clients 
A)  Presenting challenges in a judgmental way 
B)  Explaining incongruities in the "talking-about" phase 
C)  Making a nondefensive stance in the counseling relationship 
D)  Sketching the strengths and weaknesses of clients

Question 11

Educating clients and obtaining __________ begins at the first session and continues throughout the duration of the helping process in one way or another.

Accepted Answer

A)  confirmatory bias 
B)  a critical question 
C)  informed consent 
D)  an investigation 
A)  confirmatory bias 
B)  a critical question 
C)  informed consent 
D)  an investigation

Question 12

Clients in a crisis situation will consider all of the following EXCEPT

Accepted Answer

A)  situational supports in which they can draw strength. 
B)  coping mechanisms such as the actions, behaviors, or environmental resources that they can use in getting through the crisis. 
C)  positive and constructive thinking patterns that can substantially change their perspective and lessen stress and anxiety. 
D)  the eventual direction in finding external resources to cope effectively with the crisis. 
A)  situational supports in which they can draw strength. 
B)  coping mechanisms such as the actions, behaviors, or environmental resources that they can use in getting through the crisis. 
C)  positive and constructive thinking patterns that can substantially change their perspective and lessen stress and anxiety. 
D)  the eventual direction in finding external resources to cope effectively with the crisis.

Question 13

You will need to learn a number of time-limited, solution-focused strategies that can empower clients to make desired behavioral changes when working with

Accepted Answer

A)  diagnosis. 
B)  a critical questioning procedure. 
C)  assessment. 
D)  brief interventions. 
A)  diagnosis. 
B)  a critical questioning procedure. 
C)  assessment. 
D)  brief interventions.

Question 14

Jane assumes that most people don't want to change and that the best way to get through the client's resistance is to employ very directive and highly confrontational techniques. Holding these beliefs, she

Accepted Answer

A)  is ineffective in helping others and should leave the field. 
B)  may have worked with resistant clients over the years and may be generalizing that behavior to all clients. 
C)  will be more successful than if she adopted a less directive approach. 
D)  is rigidly holding these assumptions and will be unable to modify them. 
A)  is ineffective in helping others and should leave the field. 
B)  may have worked with resistant clients over the years and may be generalizing that behavior to all clients. 
C)  will be more successful than if she adopted a less directive approach. 
D)  is rigidly holding these assumptions and will be unable to modify them.

Question 15

__________ is a collaborative effort that is part of the interaction between client and helper from the onset to termination.

Accepted Answer

A)  Diagnosis 
B)  Brief interventions 
C)  Assessment 
D)  An investigation 
A)  Diagnosis 
B)  Brief interventions 
C)  Assessment 
D)  An investigation

Question 16

Which of the following is one of the steps to avoid fostering dependency on helpers?

Accepted Answer

A)  Offering quick solutions 
B)  Proposing short-term strategies 
C)  Making more initiatives 
D)  Assisting clients in preparing for termination 
A)  Offering quick solutions 
B)  Proposing short-term strategies 
C)  Making more initiatives 
D)  Assisting clients in preparing for termination

Question 17

Conducting an initial assessment generally occurs at which stage of helping?

Accepted Answer

A)  Stage 1: Establishing a working relationship 
B)  Stage 2: Identifying clients' problems 
C)  Stage 3: Helping clients create goals 
D)  Stage 4: Encouraging clients' exploration and taking action 
A)  Stage 1: Establishing a working relationship 
B)  Stage 2: Identifying clients' problems 
C)  Stage 3: Helping clients create goals 
D)  Stage 4: Encouraging clients' exploration and taking action

Question 18

Which of the following is necessary when working toward changing a client's thoughts, feelings, and behaviors?

Accepted Answer

A)  Persuading the client to change 
B)  Confronting incongruities 
C)  Being anxious of the client's reactions 
D)  Explaining the strengths and weakness of the client 
A)  Persuading the client to change 
B)  Confronting incongruities 
C)  Being anxious of the client's reactions 
D)  Explaining the strengths and weakness of the client

Question 19

During the first stage of the helping relationship, each of the following is given attention EXCEPT

Accepted Answer

A)  creating a climate for change. 
B)  establishing the relationships. 
C)  doing a detailed analysis of a client's family of origin patterns. 
D)  educating clients and obtaining informed consent. 
A)  creating a climate for change. 
B)  establishing the relationships. 
C)  doing a detailed analysis of a client's family of origin patterns. 
D)  educating clients and obtaining informed consent.

Question 20

What should a helper do when a client is not benefitting from treatment?

Accepted Answer

A)  Propose long-term strategies 
B)  Suggest termination 
C)  Challenge the client to take action for themselves 
D)  Encourage the client to look for potential resources 
A)  Propose long-term strategies 
B)  Suggest termination 
C)  Challenge the client to take action for themselves 
D)  Encourage the client to look for potential resources

Helpers who have little self-awareness are at best _______ with a limited ability to make a difference in the lives of clients.

By providing clients with support and __________, we are able to facilitate their process of change.

Perhaps the most important type of self-disclosure is that which

The major determinants of the quality of your relationships with clients are

During the initial stage in the helping process, which of the following would be LEAST applicable?

Robert is working with a new client. He provides attention, active listening, and empathy, while demonstrating respect and genuineness. In order to work effectively with the client, Robert needs to start with the second stage of counseling, which is to

Which of the following is NOT a quality of effective helpers?

What is the objective of making brief interventions?

The client comes in for help and seems to be overwhelmed by multiple problems. It would be best to

What is the best way of making clients more willing to listen to their helpers?

Educating clients and obtaining __________ begins at the first session and continues throughout the duration of the helping process in one way or another.

Clients in a crisis situation will consider all of the following EXCEPT

You will need to learn a number of time-limited, solution-focused strategies that can empower clients to make desired behavioral changes when working with

Jane assumes that most people don't want to change and that the best way to get through the client's resistance is to employ very directive and highly confrontational techniques. Holding these beliefs, she

__________ is a collaborative effort that is part of the interaction between client and helper from the onset to termination.

Which of the following is one of the steps to avoid fostering dependency on helpers?

Conducting an initial assessment generally occurs at which stage of helping?

Which of the following is necessary when working toward changing a client's thoughts, feelings, and behaviors?

During the first stage of the helping relationship, each of the following is given attention EXCEPT

What should a helper do when a client is not benefitting from treatment?

Are the Helping Professions for You

Helper Know Thyself

Knowing Your Values

Understanding Diversity

Common Concerns of Beginning Helpers

Theory Applied to Practice

Ethical and Legal Issues Facing Helpers

Managing Boundary Issues

Getting the Most From Your Fieldwork and Supervision

Working With Groups

Working in the Community

Stress Burnout and Self Care

Managing Crisis Personally and Professionally

Filters

Exam 6: The Helping Process

Helpers who have little self-awareness are at best _______ with a limited ability to make a difference in the lives of clients.

By providing clients with support and __________, we are able to facilitate their process of change.

Perhaps the most important type of self-disclosure is that which

The major determinants of the quality of your relationships with clients are

During the initial stage in the helping process, which of the following would be LEAST applicable?

Robert is working with a new client. He provides attention, active listening, and empathy, while demonstrating respect and genuineness. In order to work effectively with the client, Robert needs to start with the second stage of counseling, which is to

Which of the following is NOT a quality of effective helpers?

What is the objective of making brief interventions?

The client comes in for help and seems to be overwhelmed by multiple problems. It would be best to

What is the best way of making clients more willing to listen to their helpers?

Educating clients and obtaining __________ begins at the first session and continues throughout the duration of the helping process in one way or another.

Clients in a crisis situation will consider all of the following EXCEPT

You will need to learn a number of time-limited, solution-focused strategies that can empower clients to make desired behavioral changes when working with

Jane assumes that most people don't want to change and that the best way to get through the client's resistance is to employ very directive and highly confrontational techniques. Holding these beliefs, she

__________ is a collaborative effort that is part of the interaction between client and helper from the onset to termination.

Which of the following is one of the steps to avoid fostering dependency on helpers?

Conducting an initial assessment generally occurs at which stage of helping?

Which of the following is necessary when working toward changing a client's thoughts, feelings, and behaviors?

During the first stage of the helping relationship, each of the following is given attention EXCEPT

What should a helper do when a client is not benefitting from treatment?

Are the Helping Professions for You

Helper Know Thyself

Knowing Your Values

Understanding Diversity

Common Concerns of Beginning Helpers

Theory Applied to Practice

Ethical and Legal Issues Facing Helpers

Managing Boundary Issues

Getting the Most From Your Fieldwork and Supervision

Working With Groups

Working in the Community

Stress Burnout and Self Care

Managing Crisis Personally and Professionally

Filters