Question 1

Which is not true about the nature of silence in the helping relationship?

Accepted Answer

A)  It will sometimes raise anxiety of a client in a manner that could push the client to talk further about a particular topic. 
B)  It will sometimes raise anxiety of a client in a manner that could cause a client to drop out of treatment. 
C)  It allows the client to reflect on what he or she has been saying. 
D)  It allows the clinician to process the session and to formulate his or her next response. 
E)  Due to its magnitude in the counseling relationship, the clinician should be careful to lessen its impact whenever possible. 
A)  It will sometimes raise anxiety of a client in a manner that could push the client to talk further about a particular topic. 
B)  It will sometimes raise anxiety of a client in a manner that could cause a client to drop out of treatment. 
C)  It allows the client to reflect on what he or she has been saying. 
D)  It allows the clinician to process the session and to formulate his or her next response. 
E)  Due to its magnitude in the counseling relationship, the clinician should be careful to lessen its impact whenever possible. D

Question 2

After listening to your clients mixed feelings about her marriage, you reflect back the following: "It sounds like on the one hand you get a sense of safety from the marriage, and on the other hand, you would like to feel a greater sense of freedom in your life. This is an example of which of the following?

Accepted Answer

A)  The use of a metaphor, analogy, or visual image 
B)  Reflecting deeper feelings that you sense from the client 
C)  Making an interpretation based on what you have heard from the client 
D)  Pointing out contrasting feelings 
E)  A poor empathic response 
A)  The use of a metaphor, analogy, or visual image 
B)  Reflecting deeper feelings that you sense from the client 
C)  Making an interpretation based on what you have heard from the client 
D)  Pointing out contrasting feelings 
E)  A poor empathic response D

Question 3

Some suggest that the clinician should wait as much as 30 seconds before responding to the client.

Accepted Answer

A) True 
 B)False  True

Question 4

Generally, it is best to "shoot for" higher-level responses when making an empathic response.

Accepted Answer

A) True 
 B)False

Question 5

Who is known for creating a scale to measure empathy?

Accepted Answer

A)  Rogers 
B)  Buscaglia 
C)  Tofoya 
D)  Carkhuff 
E)  Gelso and Carter 
A)  Rogers 
B)  Buscaglia 
C)  Tofoya 
D)  Carkhuff 
E)  Gelso and Carter

Question 6

Level 5 empathic responses are generally made by expert helpers and entail showing the client that you understand his or her deep pain as well as the complexity of the situation.

Accepted Answer

A) True 
 B)False

Question 7

In making "natural responses," the helper says whatever comes naturally.

Accepted Answer

A) True 
 B)False

Question 8

In reference to attire, which is not true?

Accepted Answer

A)  What the clinician wears is an important aspect of a client's initial perception of the helper. 
B)  How a client dresses can be an important message to the clinician. 
C)  A clinician will often make a determination concerning what to wear based on how important he or she thinks certain kinds of attire are to maintaining a comfortable relationship with clients. 
D)  The helper's dress will be a function of covert or overt rules of the agency. 
E)  It is important for a clinician to always be true to himself or herself and dress the way that he or she wants to dress.
F) All of the above are true 
A)  What the clinician wears is an important aspect of a client's initial perception of the helper. 
B)  How a client dresses can be an important message to the clinician. 
C)  A clinician will often make a determination concerning what to wear based on how important he or she thinks certain kinds of attire are to maintaining a comfortable relationship with clients. 
D)  The helper's dress will be a function of covert or overt rules of the agency. 
E)  It is important for a clinician to always be true to himself or herself and dress the way that he or she wants to dress.
F) All of the above are true

Question 9

A client of yours tells you the depth of his loneliness, and you respond by saying: "It's like you're in a cabin in the woods, and no one can reach you." This is an example of which of the following?

Accepted Answer

A)  The use of a metaphor, analogy, or visual image 
B)  Reflecting deeper feelings that you sense from the client 
C)  Making an interpretation based what you have heard from the client 
D)  Pointing out contrasting feelings 
E)  Higher level empathic responding
F) A poor empathic response
True or False 
A)  The use of a metaphor, analogy, or visual image 
B)  Reflecting deeper feelings that you sense from the client 
C)  Making an interpretation based what you have heard from the client 
D)  Pointing out contrasting feelings 
E)  Higher level empathic responding
F) A poor empathic response
True or False

Question 10

In the text, a step-by-step process is described for learning empathic response. In Step 1, which step is not correct?

Accepted Answer

A)  Listen, pause, and condense what the client has said. 
B)  Don't ask questions and keep responses short. 
C)  Reflect content and feelings, and be specific. 
D)  Attempt to make higher-level responses. 
E)  Examine client feedback to your response. 
A)  Listen, pause, and condense what the client has said. 
B)  Don't ask questions and keep responses short. 
C)  Reflect content and feelings, and be specific. 
D)  Attempt to make higher-level responses. 
E)  Examine client feedback to your response.

Question 11

The pause time of Native Americans is less than that of white Americans, thus clinicians should try to "fill the void" when working with a Native American client.

Accepted Answer

A) True 
 B)False

Question 12

In reference to touch, Brammer and MacDonald (2003) suggest that physical contact be based on all but which of the following?

Accepted Answer

A)  An assessment of the client's level of comfort 
B)  Whether or not the clinician is a "touchy" person 
C)  What is likely to be helpful within the helping relationship 
D)  Risks involved as a function of agency policy, customs, personal ethics, and the law 
A)  An assessment of the client's level of comfort 
B)  Whether or not the clinician is a "touchy" person 
C)  What is likely to be helpful within the helping relationship 
D)  Risks involved as a function of agency policy, customs, personal ethics, and the law

Question 13

In first learning empathic responding, it is suggested in Step 2 to do which of the following:

Accepted Answer

A)  Make formula responses. 
B)  Make conversational responses. 
C)  Make advanced responses. 
D)  Use metaphors and analogies. 
A)  Make formula responses. 
B)  Make conversational responses. 
C)  Make advanced responses. 
D)  Use metaphors and analogies.

Question 14

Which of the following is not a nonverbal behavior?

Accepted Answer

A)  Body posture 
B)  Voice intonation 
C)  Attire 
D)  Personal space 
E)  Eye contact
F) Touch
G) All are considered aspects of nonverbal behavior 
A)  Body posture 
B)  Voice intonation 
C)  Attire 
D)  Personal space 
E)  Eye contact
F) Touch
G) All are considered aspects of nonverbal behavior

Question 15

A good listener:

Accepted Answer

A)  gives good advice. 
B)  has preconceived notions about the client. 
C)  is able to interpret client behavior accurately. 
D)  often asks questions to assure accurate interpretation of client material. 
E)  minimally talks. 
A)  gives good advice. 
B)  has preconceived notions about the client. 
C)  is able to interpret client behavior accurately. 
D)  often asks questions to assure accurate interpretation of client material. 
E)  minimally talks.

Question 16

Which of the following is not a hindrance to listening?

Accepted Answer

A)  Personal issues 
B)  Preconceived notions 
C)  Cognitive distractions 
D)  Distractions 
E)  Pre-emotional anticipatory response (PEEAP) 
A)  Personal issues 
B)  Preconceived notions 
C)  Cognitive distractions 
D)  Distractions 
E)  Pre-emotional anticipatory response (PEEAP)

Question 17

A "3.0 response" is which of the following?

Accepted Answer

A)  Accurate reflection of meaning and content 
B)  Accurate reflection of feeling and affect 
C)  Accurate reflection of content and feeling 
D)  None of the above 
A)  Accurate reflection of meaning and content 
B)  Accurate reflection of feeling and affect 
C)  Accurate reflection of content and feeling 
D)  None of the above

Question 18

A client states: "I know he hates me. Where has the love gone?" Which of the following is a "1.0 response."

Accepted Answer

A)  You really feel sad about the love lost in the relationship. 
B)  You are really upset about the fact that he hates you and the love is lost. 
C)  You feel sad that the relationship is not what you want it to be. 
D)  You should go find someone else. He was probably a bum anyway. 
A)  You really feel sad about the love lost in the relationship. 
B)  You are really upset about the fact that he hates you and the love is lost. 
C)  You feel sad that the relationship is not what you want it to be. 
D)  You should go find someone else. He was probably a bum anyway.

Question 19

Nonverbal behavior varies as a function of culture.

Accepted Answer

A) True 
 B)False

Question 20

Nonverbal behaviors are probably most important during the work stage due to the intensity of the relationship at that point in time.

Accepted Answer

A) True 
 B)False

Which is not true about the nature of silence in the helping relationship?

Some suggest that the clinician should wait as much as 30 seconds before responding to the client.

Generally, it is best to "shoot for" higher-level responses when making an empathic response.

Who is known for creating a scale to measure empathy?

Level 5 empathic responses are generally made by expert helpers and entail showing the client that you understand his or her deep pain as well as the complexity of the situation.

In making "natural responses," the helper says whatever comes naturally.

In reference to attire, which is not true?

A client of yours tells you the depth of his loneliness, and you respond by saying: "It's like you're in a cabin in the woods, and no one can reach you." This is an example of which of the following?

In the text, a step-by-step process is described for learning empathic response. In Step 1, which step is not correct?

The pause time of Native Americans is less than that of white Americans, thus clinicians should try to "fill the void" when working with a Native American client.

In reference to touch, Brammer and MacDonald (2003) suggest that physical contact be based on all but which of the following?

In first learning empathic responding, it is suggested in Step 2 to do which of the following:

Which of the following is not a nonverbal behavior?

A good listener:

Which of the following is not a hindrance to listening?

A "3.0 response" is which of the following?

A client states: "I know he hates me. Where has the love gone?" Which of the following is a "1.0 response."

Nonverbal behavior varies as a function of culture.

Nonverbal behaviors are probably most important during the work stage due to the intensity of the relationship at that point in time.

From Natural Helper to Professional Counselor

The Stages of the Counseling Relationship

Ethical, Professional, and Cross-Cultural Issues

Attitudes and Characteristics of the Effective Clinician

Information Gathering: Questions, Structured Interviews, Assessment Procedures, and Writing a Case Report

Commonly Used Skills: Affirmation Giving, Encouragement, Modeling, Self-Disclosure, Confrontation, Offering Alternatives, Information Giving, Advice Giving, and Collaboration

Diagnosis:developing Dsm-Iv-Tr Skills

Case Conceptualization

Treatment Planning

Case Management

Filters

Exam 5: Foundational Skills: Nonverbal Behavior, Silence, Pause Time, Listening,paraphrasing, and Empathy

Which is not true about the nature of silence in the helping relationship?

Some suggest that the clinician should wait as much as 30 seconds before responding to the client.

Generally, it is best to "shoot for" higher-level responses when making an empathic response.

Who is known for creating a scale to measure empathy?

Level 5 empathic responses are generally made by expert helpers and entail showing the client that you understand his or her deep pain as well as the complexity of the situation.

In making "natural responses," the helper says whatever comes naturally.

In reference to attire, which is not true?

A client of yours tells you the depth of his loneliness, and you respond by saying: "It's like you're in a cabin in the woods, and no one can reach you." This is an example of which of the following?

In the text, a step-by-step process is described for learning empathic response. In Step 1, which step is not correct?

The pause time of Native Americans is less than that of white Americans, thus clinicians should try to "fill the void" when working with a Native American client.

In reference to touch, Brammer and MacDonald (2003) suggest that physical contact be based on all but which of the following?

In first learning empathic responding, it is suggested in Step 2 to do which of the following:

Which of the following is not a nonverbal behavior?

A good listener:

Which of the following is not a hindrance to listening?

A "3.0 response" is which of the following?

A client states: "I know he hates me. Where has the love gone?" Which of the following is a "1.0 response."

Nonverbal behavior varies as a function of culture.

Nonverbal behaviors are probably most important during the work stage due to the intensity of the relationship at that point in time.

From Natural Helper to Professional Counselor

The Stages of the Counseling Relationship

Ethical, Professional, and Cross-Cultural Issues

Attitudes and Characteristics of the Effective Clinician

Information Gathering: Questions, Structured Interviews, Assessment Procedures, and Writing a Case Report

Commonly Used Skills: Affirmation Giving, Encouragement, Modeling, Self-Disclosure, Confrontation, Offering Alternatives, Information Giving, Advice Giving, and Collaboration

Diagnosis:developing Dsm-Iv-Tr Skills

Case Conceptualization

Treatment Planning

Case Management

Filters