Exam 9: Control of Global Business

Organizational culture can be a very effective control mechanism for an organization, particularly when the norms of a given business's culture are fully accepted by that organization's workforce.

Organizations that have basic strategic implementations involving extending their success through global expansions and finding new market opportunities are called _____.

Scenario - Blackford Industries, Inc. Blackford Industries, Inc. was established in 2004 by Jeanna and Sean Blackford.  The company produces a wide array of restaurant equipment and supplies for restaurant owners throughout the United States.  This company has grown substantially year after year since its inception.  It attributes its success to having extensive knowledge of the industry it serves.  Both owners have advanced culinary degrees from prestigious colleges and feel they understand the needs of their clients thoroughly. Blackford Industries, Inc. is led by clearly defined guidelines established by its owners.  The company's philosophy is one of caring for and about each customer.  Blackford is known for treating each of its employees as if they were members of their family.  Its business practices are honest and trustworthy.  The company demonstrates its high level of integrity with each of its business dealings. Sean and Jeanna are currently considering expanding their business into the European marketplace as this market is fairly unexplored by competitors with American restaurant supplies.  They see the vast potential of this market and are aware of the challenges such a decision presents to them.  The decision about the company's international expansion will be made by the end of this year.According to Professors Raymond Miles and Charles Snow, under which of their classifications would Blackford Industries, Inc. must likely fall?  

Knowledge that is informal in nature and difficult to communicate is known as _____ knowledge.

One of the remarkable actions of Blackford Industries, Inc. is the treatment of its employees like family.  Additionally, the fair and honest way this company conducts its business transactions and the way it respects and treats its customers is most likely a reflection of which one of the following?  

If Dunkin Donuts (DD)were to follow the actions of Starbucks and copy all of their strategies and pricing, DD could be described as a(n)_____.