Exam 6: Organization Problems

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Who coined the term neutral competence and what is it?

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Answers will vary. In 1956,Herbert Kaufman argued that the three basic organizational values were neutral competence,executive leadership,and representativeness. The quest for neutral competence calls for the creation of a highly skilled bureaucracy insulated from the political interference that can undermine efficiency. This does not mean that bureaucracy is politically unaccountable or unresponsive,but it does mean that organizational designers must take care to minimize political meddling in issues that deal with the technical parts of administration.

Neutral competence restructuring efforts in government have focused on all of the following EXCEPT ______.

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C

Auxiliary staff provide basic housekeeping functions.

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True

Which of Kaufman's organizational values calls for a strong president, governor, or mayor and strong department heads, all who adhere to a hierarchical organization that responds to the chief's policy priorities?

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Promotion of private efficiency, accountability to the president, and effective database are components of which government organizational concern?

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What does control staff do?

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In 1983, the Supreme Court fundamentally changed the role of how the president can reorganize, create, and consolidate agencies making all of the statements below true EXCEPT ______.

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What is the biggest difference between horizontal and vertical coordination?

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One of the four persistent organizational concerns for government is the choice among criteria of good organization.What are some of those organizational criteria?

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Interagency coordination may be a problem for organizations, but intra-agency coordination is NOT a problem.

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What exists at the cabinet, subcabinet, and bureau levels to promote collaboration in jointly occupied areas?

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Horizontal cooperation may include agencies coming together on the basis of coercion.

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Since parties rarely relinquish control of core functions to another, coordination is difficult and therefore requires which of the following?

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Coordination requires intervention by a coordinator, which is a vertical activity.

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_______________ depends on the willingness of agencies to come to agreement with one another.

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According to organizational theory, conflict stems from a mismatch of any of the following agency bases EXCEPT ______.

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Why are iron triangles dangerous to government (make sure your answer defines iron triangles)?

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What effect did the Supreme Court's 1983 ruling on reorganization have on the president's ability to reorganize the executive branch?

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How does interagency conflict arise from a mismatch of organizational bases? Make sure to list all four bases in your answer.

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What is the difference between a purpose agency and a clientele agency?

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