Question 1

Police performance is often evaluated on the basis of numbers such as arrest rates and clearance rates rather than mediation skills.

Accepted Answer

A) True 
 B)False  True

Question 2

When we attempt to "apply boundaries" to a problem, we would consider which of the following?

Accepted Answer

A)  a specific age group 
B)  a specific place or jurisdiction 
C)  a specific type of behavior 
D)  all of the above 
E)  none of the above 
A)  a specific age group 
B)  a specific place or jurisdiction 
C)  a specific type of behavior 
D)  all of the above 
E)  none of the above D

Question 3

Wherever time and resources permit, it is always desirable to use as many techniques as possible to analyze and provide evidence for a problem.

Accepted Answer

A) True 
 B)False  True

Question 4

Current thinking about criminal justice as a "system" was largely influenced by the 1968 President's Commission report.

Accepted Answer

A) True 
 B)False

Question 5

Reluctance by police to arrest suspected spouse abusers received much criticism in the 1970s. One reason given for the "hands-off" police response was that police were socialized into a "crime?fighting" rather than "social work" culture. This example best illustrates which type of cause?

Accepted Answer

A)  individual 
B)  organizational 
C)  community 
D)  all of the above 
E)  none of the above 
A)  individual 
B)  organizational 
C)  community 
D)  all of the above 
E)  none of the above

Question 6

A "critical incidents" list refers to:

Accepted Answer

A)  a lack of something that contributes to the discomfort or suffering of a particular group of people 
B)  proposed relationships between different causes of a problem 
C)  behavioral patterns and dynamics existing within a specific community 
D)  a chronology of specific events that have shaped perceptions of a problem and reactions to it 
E)  none of the above 
A)  a lack of something that contributes to the discomfort or suffering of a particular group of people 
B)  proposed relationships between different causes of a problem 
C)  behavioral patterns and dynamics existing within a specific community 
D)  a chronology of specific events that have shaped perceptions of a problem and reactions to it 
E)  none of the above

Question 7

A "key informant" is paid by the police to give information about criminal activities.

Accepted Answer

A) True 
 B)False

Question 8

Examination of social indicators often leads to the definition of a problem and attempts at change.

Accepted Answer

A) True 
 B)False

Question 9

Overlapping roles among stakeholders are not allowed (e.g., the change agent may not be part of both the target system and the action system).

Accepted Answer

A) True 
 B)False

Question 10

"Incidence" refers to the number of new cases of a problem within a specified time period.

Accepted Answer

A) True 
 B)False

Question 11

The planned change technique of ________________________________ is based upon an analogy to physics: a body will remain at rest when the sum of forces operating on it is zero.

Accepted Answer

A)  conflict strategies 
B)  key informants 
C)  amenability 
D)  force field analysis 
E)  monitoring 
A)  conflict strategies 
B)  key informants 
C)  amenability 
D)  force field analysis 
E)  monitoring

Question 12

The "change agent" is defined as anyone who helps raise awareness about a specific problem.

Accepted Answer

A) True 
 B)False

Question 13

According to the text, it makes no difference whether we define something as a "need" or a "problem."

Accepted Answer

A) True 
 B)False

Question 14

In a force field analysis, ________________________ refers to an assessment of how much impact changing a particular source of resistance would have.

Accepted Answer

A)  amenability 
B)  feasibility 
C)  potency 
D)  consistency 
E)  none of the above 
A)  amenability 
B)  feasibility 
C)  potency 
D)  consistency 
E)  none of the above

Question 15

A "stakeholder" includes:

Accepted Answer

A)  any person, group, or agency who has a legitimate interest in the problem or the intervention 
B)  etiology 
C)  social indicators 
D)  all of the above 
E)  none of the above 
A)  any person, group, or agency who has a legitimate interest in the problem or the intervention 
B)  etiology 
C)  social indicators 
D)  all of the above 
E)  none of the above

Question 16

A change agent is examining how much and what kind of discretion each agency possesses in the processing of accused and convicted suspects. He or she is most likely conducting:

Accepted Answer

A)  a force field analysis 
B)  a community forum 
C)  a community survey 
D)  a systems analysis 
E)  none of the above 
A)  a force field analysis 
B)  a community forum 
C)  a community survey 
D)  a systems analysis 
E)  none of the above

Question 17

_______________________ refers to statistics reflecting some set of social conditions in a particular area over time.

Accepted Answer

A)  initiator system 
B)  social indicators 
C)  problem 
D)  etiology 
E)  change agent 
A)  initiator system 
B)  social indicators 
C)  problem 
D)  etiology 
E)  change agent

Question 18

The Uniform Crime Reports is an excellent example of a social indicator.

Accepted Answer

A) True 
 B)False

Question 19

______________________ refers to all factors that cause or contribute significantly to a specific problem or need.

Accepted Answer

A)  initiator system 
B)  social indicators 
C)  problem 
D)  etiology 
E)  change agent 
A)  initiator system 
B)  social indicators 
C)  problem 
D)  etiology 
E)  change agent

Question 20

The ______________________ refers to the specific individuals, groups, organizations, or communities that are expected to benefit from the change

Accepted Answer

A)  change agent system 
B)  target system 
C)  client system 
D)  all of the above 
E)  none of the above 
A)  change agent system 
B)  target system 
C)  client system 
D)  all of the above 
E)  none of the above

Police performance is often evaluated on the basis of numbers such as arrest rates and clearance rates rather than mediation skills.

When we attempt to "apply boundaries" to a problem, we would consider which of the following?

Wherever time and resources permit, it is always desirable to use as many techniques as possible to analyze and provide evidence for a problem.

Current thinking about criminal justice as a "system" was largely influenced by the 1968 President's Commission report.

Reluctance by police to arrest suspected spouse abusers received much criticism in the 1970s. One reason given for the "hands-off" police response was that police were socialized into a "crime?fighting" rather than "social work" culture. This example best illustrates which type of cause?

A "critical incidents" list refers to:

A "key informant" is paid by the police to give information about criminal activities.

Examination of social indicators often leads to the definition of a problem and attempts at change.

Overlapping roles among stakeholders are not allowed (e.g., the change agent may not be part of both the target system and the action system).

"Incidence" refers to the number of new cases of a problem within a specified time period.

The planned change technique of ________________________________ is based upon an analogy to physics: a body will remain at rest when the sum of forces operating on it is zero.

The "change agent" is defined as anyone who helps raise awareness about a specific problem.

According to the text, it makes no difference whether we define something as a "need" or a "problem."

In a force field analysis, ________________________ refers to an assessment of how much impact changing a particular source of resistance would have.

A "stakeholder" includes:

A change agent is examining how much and what kind of discretion each agency possesses in the processing of accused and convicted suspects. He or she is most likely conducting:

_______________________ refers to statistics reflecting some set of social conditions in a particular area over time.

The Uniform Crime Reports is an excellent example of a social indicator.

______________________ refers to all factors that cause or contribute significantly to a specific problem or need.

The ______________________ refers to the specific individuals, groups, organizations, or communities that are expected to benefit from the change

Introduction

Setting Goals and Objectives

Designing the Program or Policy

Action Planning

Program/policy Implementation

Evaluating Outcomes

Reassessment and Review

Filters

Exam 2: Analyzing the Problem

Police performance is often evaluated on the basis of numbers such as arrest rates and clearance rates rather than mediation skills.

When we attempt to "apply boundaries" to a problem, we would consider which of the following?

Wherever time and resources permit, it is always desirable to use as many techniques as possible to analyze and provide evidence for a problem.

Current thinking about criminal justice as a "system" was largely influenced by the 1968 President's Commission report.

Reluctance by police to arrest suspected spouse abusers received much criticism in the 1970s. One reason given for the "hands-off" police response was that police were socialized into a "crime?fighting" rather than "social work" culture. This example best illustrates which type of cause?

A "critical incidents" list refers to:

A "key informant" is paid by the police to give information about criminal activities.

Examination of social indicators often leads to the definition of a problem and attempts at change.

Overlapping roles among stakeholders are not allowed (e.g., the change agent may not be part of both the target system and the action system).

"Incidence" refers to the number of new cases of a problem within a specified time period.

The planned change technique of ________________________________ is based upon an analogy to physics: a body will remain at rest when the sum of forces operating on it is zero.

The "change agent" is defined as anyone who helps raise awareness about a specific problem.

According to the text, it makes no difference whether we define something as a "need" or a "problem."

In a force field analysis, ________________________ refers to an assessment of how much impact changing a particular source of resistance would have.

A "stakeholder" includes:

A change agent is examining how much and what kind of discretion each agency possesses in the processing of accused and convicted suspects. He or she is most likely conducting:

_______________________ refers to statistics reflecting some set of social conditions in a particular area over time.

The Uniform Crime Reports is an excellent example of a social indicator.

______________________ refers to all factors that cause or contribute significantly to a specific problem or need.

The ______________________ refers to the specific individuals, groups, organizations, or communities that are expected to benefit from the change

Introduction

Setting Goals and Objectives

Designing the Program or Policy

Action Planning

Program/policy Implementation

Evaluating Outcomes

Reassessment and Review

Filters