Exam 7: Selection I

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Dokko and her co-researchers showed in their research that when knowledge and skill advantage were factored out, work experience was associated with improved performance.

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If you had 500 applicants for 10 positions, what is the selection ratio?

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Job applicants have to be screened with great care. Explain.

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Screening seeks to find a sufficient number of qualified applicants.

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What are false positives and false negatives? How do these occur?

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Employers can use orientation and mentoring programs to inculcate the normative expectations and culture for new employees who may have previous work experience.

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Reference checks gather information about a job candidate from that applicant's supervisors, coworkers, clients, or other referees. Gathering this requires the written consent of the applicant.

(True/False)
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Which concept refers to individuals who are predicted to perform successfully in a given position but who do not perform at satisfactory levels when placed on the job?

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Which of the following technique was used by police investigators to identify the perpetrators in the 2011 Stanley Cup playoff riots in Vancouver?

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Which term refers to a situation where an employer places an unfit or unqualified person in an employment situation that puts others at an unreasonable risk of harm?

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What screening method would you use to screen for a lifeguard's CPR certification?

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Scenario 7-1 Medical Office Assistant Okanagan Medical Clinic (OMC), Kelowna, B.C. We are looking for a Medical Office Assistant (MOA) to join our medical team. The primary focus of the MOA position is to provide office administration support services to two medical doctors. The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information ensuring all patients are greeted professionally while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, insurance forms, invoices, financial statements, letters, case histories, transcriptions, and medical records. The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks. The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint. The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients. The standard office hours include some evening and weekend work. MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases. Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program. Bookkeeping and medical industry experience would be considered a highly weighted asset. This is a full time position effective immediately. The salary is competitive and will depend on education and experience, Please apply in confidence by email to omc@okanagan.bc.ca. -Refer to Scenario 7-1. Which of the following is NOT an example of MOA reference check questions that are designed to obtain standardized information on all the MOA applicants?

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What is screening? What does screening involve? How is screening different from selection and recruitment?

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Which of the following does NOT enhance the predictive value of reference checks?

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Reference checks require an applicant's consent for an employer to gather information about a job candidate from any referees.

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Reference checks generally take place early in the screening process as a way to reduce the applicant pool.

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According to the textbook, which section/heading is NOT used to write an effective business résumé?

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Which method determines if an applicant is most qualified for the job?

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It is important to look for career regression and unexplained gaps in work or education when reviewing a résumé from a potential applicant.

(True/False)
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What is cyber-profiling? How can it be used as a screening tool in the selection process?

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