Question 1

"The manager is the model." this means which of the following?

Accepted Answer

A)  If the manager demonstrates respect for diversity the team will follow. 
B)  If the manager tells gender based jokes it is ok. 
C)  The manager has no responsibility for the actions of the team members. 
D)  The actions of the manager do not affect the actions of the team members. 
A)  If the manager demonstrates respect for diversity the team will follow. 
B)  If the manager tells gender based jokes it is ok. 
C)  The manager has no responsibility for the actions of the team members. 
D)  The actions of the manager do not affect the actions of the team members. A

Question 2

The EEOC only considers an employer guilty of sexual harassment when the employer knew about or should have known about the unlawful conduct and failed to remedy it.

Accepted Answer

A) True 
 B)False  False

Question 3

The first step in developing a company culture of respect for diversity is:

Accepted Answer

A)  creating a policy banning ethnic, gender based, and off-color jokes . 
B)  provision of ESL instruction. 
C)  communication. 
D)  instituting ethnic food days in the employee cafeteria. 
A)  creating a policy banning ethnic, gender based, and off-color jokes . 
B)  provision of ESL instruction. 
C)  communication. 
D)  instituting ethnic food days in the employee cafeteria. C

Question 4

A manager is enabled to drive fear out of the workplace when he or she:

Accepted Answer

A)  exercises an aggressive and controlling manner. 
B)  snubs or ignores people. 
C)  makes discriminatory comments. 
D)  is fair and equitable in the distribution of work. 
A)  exercises an aggressive and controlling manner. 
B)  snubs or ignores people. 
C)  makes discriminatory comments. 
D)  is fair and equitable in the distribution of work.

Question 5

When sexual harassment charges are found to be true, damages are assessed against:

Accepted Answer

A)  the offender. 
B)  the employer. 
C)  both the offender and the employer. 
D)  the offender and the direct manager 
A)  the offender. 
B)  the employer. 
C)  both the offender and the employer. 
D)  the offender and the direct manager

Question 6

A manager who repeatedly puts others down or loses control of his or her temper:

Accepted Answer

A)  loses the respect of the team members. 
B)  gains absolute control of the team. 
C)  insures adherence to all rules and guidelines for production. 
D)  achieves quality in a short period of time. 
A)  loses the respect of the team members. 
B)  gains absolute control of the team. 
C)  insures adherence to all rules and guidelines for production. 
D)  achieves quality in a short period of time.

Question 7

This law to emphasize equality in personnel policies. The law applies to all employers with 15 or more employees.

Accepted Answer

A)  Equal Pay Act of 1963 
B)  Title VII of the Civil Rights Act of 1964 
C)  Civil Rights Act of 1991 
D)  Labor-Management Relations Act 1947 
A)  Equal Pay Act of 1963 
B)  Title VII of the Civil Rights Act of 1964 
C)  Civil Rights Act of 1991 
D)  Labor-Management Relations Act 1947

Question 8

Harassment in the workplace may be related to which of the following?

Accepted Answer

A)  sexual favors 
B)  sexual orientation 
C)  mental or physical disability 
D)  all of the above 
A)  sexual favors 
B)  sexual orientation 
C)  mental or physical disability 
D)  all of the above

Question 9

Verbal criticism:

Accepted Answer

A)  is generally less severe. 
B)  is best used for repetitive performance issues. 
C)  has potential for future impact if layoffs occur. 
D)  has potential for future impact on promotions. 
A)  is generally less severe. 
B)  is best used for repetitive performance issues. 
C)  has potential for future impact if layoffs occur. 
D)  has potential for future impact on promotions.

Question 10

When an employee states they have been harassed, made to feel uncomfortable or unsafe, to their super- visor or manager, the company must:

Accepted Answer

A)  take immediate action. 
B)  establish a training program for employees and managers. 
C)  increase the broadcasting of the company harassment policy to twice a week. 
D)  establish procedures for dealing with complaints of this type. 
A)  take immediate action. 
B)  establish a training program for employees and managers. 
C)  increase the broadcasting of the company harassment policy to twice a week. 
D)  establish procedures for dealing with complaints of this type.

Question 11

Acceptance of diversity by managers can mean getting used to which of the following?

Accepted Answer

A)  different accents or languages 
B)  people who dress differently 
C)  team members whose skin is a different color 
D)  all of the above 
A)  different accents or languages 
B)  people who dress differently 
C)  team members whose skin is a different color 
D)  all of the above

Question 12

Management of a culturally diverse team does not:

Accepted Answer

A)  require a greater respect for the values of all team members. 
B)  require a greater respect for the cultures of all team members. 
C)  require a greater respect for the beliefs of all team members. 
D)  require a greater respect for the diversity policy of the company. 
A)  require a greater respect for the values of all team members. 
B)  require a greater respect for the cultures of all team members. 
C)  require a greater respect for the beliefs of all team members. 
D)  require a greater respect for the diversity policy of the company.

Question 13

The best cure for workplace sexual harassment is a policy and an educational program designed to pre- vent it.

Accepted Answer

A) True 
 B)False

Question 14

Diversity in a team refers to the following physical and cultural dimensions that separate and distinguish us as individuals and groups:

Accepted Answer

A)  age, gender, physical abilities, ethnicity, race, and sexual preference 
B)  gender, physical abilities, and race 
C)  age, gender, physical abilities, and race 
D)  gender, physical abilities, ethnicity, race, and sexual preference 
A)  age, gender, physical abilities, ethnicity, race, and sexual preference 
B)  gender, physical abilities, and race 
C)  age, gender, physical abilities, and race 
D)  gender, physical abilities, ethnicity, race, and sexual preference

Question 15

Sexual harassment can result in criminal charges:

Accepted Answer

A)  if it involves physical contact. 
B)  This is always the case. 
C)  if it involves a minor. 
D)  if the action took place on the business premises. 
A)  if it involves physical contact. 
B)  This is always the case. 
C)  if it involves a minor. 
D)  if the action took place on the business premises.

Question 16

Written criticism:

Accepted Answer

A)  is generally less severe. 
B)  allows problems to be addressed immediately. 
C)  allows for rapid remediation of problems. 
D)  requires careful documentation. 
A)  is generally less severe. 
B)  allows problems to be addressed immediately. 
C)  allows for rapid remediation of problems. 
D)  requires careful documentation.

Question 17

Steps to increasing acceptance of diversity include which of the following?

Accepted Answer

A)  Get to know your team members. 
B)  Make ethnic jokes 
C)  Ignore team members who have trouble understanding English 
D)  Point out clothing you consider different or strange 
A)  Get to know your team members. 
B)  Make ethnic jokes 
C)  Ignore team members who have trouble understanding English 
D)  Point out clothing you consider different or strange

Question 18

This law was passed as an amendment to the 1938 Fair Labor Standards Act. The amendment requires that men and women in an organization who perform basically equal work receive equal pay.

Accepted Answer

A)  Equal Pay Act of 1963 
B)  Title VII of the Civil Rights Act of 1964 
C)  Civil Rights Act of 1991 
D)  Labor-Management Relations Act 1947 
A)  Equal Pay Act of 1963 
B)  Title VII of the Civil Rights Act of 1964 
C)  Civil Rights Act of 1991 
D)  Labor-Management Relations Act 1947

Question 19

Harassment in the larger context is any act that makes an individual feel:

Accepted Answer

A)  uncomfortable. 
B)  safe. 
C)  they cannot do the job. 
D)  they deserve higher pay. 
A)  uncomfortable. 
B)  safe. 
C)  they cannot do the job. 
D)  they deserve higher pay.

Question 20

Sexual harassment is defined as unwelcome advances, requests for sexual favors, and verbal or physical conduct of a sexual nature that interferes with an employee's work performance or creates an intimidat- ing, hostile, or offensive working environment.

Accepted Answer

A) True 
 B)False

"The manager is the model." this means which of the following?

The EEOC only considers an employer guilty of sexual harassment when the employer knew about or should have known about the unlawful conduct and failed to remedy it.

The first step in developing a company culture of respect for diversity is:

A manager is enabled to drive fear out of the workplace when he or she:

When sexual harassment charges are found to be true, damages are assessed against:

A manager who repeatedly puts others down or loses control of his or her temper:

This law to emphasize equality in personnel policies. The law applies to all employers with 15 or more employees.

Harassment in the workplace may be related to which of the following?

Verbal criticism:

When an employee states they have been harassed, made to feel uncomfortable or unsafe, to their super- visor or manager, the company must:

Acceptance of diversity by managers can mean getting used to which of the following?

Management of a culturally diverse team does not:

The best cure for workplace sexual harassment is a policy and an educational program designed to pre- vent it.

Diversity in a team refers to the following physical and cultural dimensions that separate and distinguish us as individuals and groups:

Sexual harassment can result in criminal charges:

Written criticism:

Steps to increasing acceptance of diversity include which of the following?

This law was passed as an amendment to the 1938 Fair Labor Standards Act. The amendment requires that men and women in an organization who perform basically equal work receive equal pay.

Harassment in the larger context is any act that makes an individual feel:

Sexual harassment is defined as unwelcome advances, requests for sexual favors, and verbal or physical conduct of a sexual nature that interferes with an employee's work performance or creates an intimidat- ing, hostile, or offensive working environment.

Management

Supervision

Legal Aspects

Recruiting and Hiring Personnel

Compensation, Benefits and Staff Scheduling

Staff Training

Orientation and Socialization

Performance Evaluation

Environment in the Workplace

Motivation

Building Teams

Discipline

Management in a Union Environment

Filters

Exam 12: Respect in the Workplace

"The manager is the model." this means which of the following?

The EEOC only considers an employer guilty of sexual harassment when the employer knew about or should have known about the unlawful conduct and failed to remedy it.

The first step in developing a company culture of respect for diversity is:

A manager is enabled to drive fear out of the workplace when he or she:

When sexual harassment charges are found to be true, damages are assessed against:

A manager who repeatedly puts others down or loses control of his or her temper:

This law to emphasize equality in personnel policies. The law applies to all employers with 15 or more employees.

Harassment in the workplace may be related to which of the following?

Verbal criticism:

When an employee states they have been harassed, made to feel uncomfortable or unsafe, to their super- visor or manager, the company must:

Acceptance of diversity by managers can mean getting used to which of the following?

Management of a culturally diverse team does not:

The best cure for workplace sexual harassment is a policy and an educational program designed to pre- vent it.

Diversity in a team refers to the following physical and cultural dimensions that separate and distinguish us as individuals and groups:

Sexual harassment can result in criminal charges:

Written criticism:

Steps to increasing acceptance of diversity include which of the following?

This law was passed as an amendment to the 1938 Fair Labor Standards Act. The amendment requires that men and women in an organization who perform basically equal work receive equal pay.

Harassment in the larger context is any act that makes an individual feel:

Sexual harassment is defined as unwelcome advances, requests for sexual favors, and verbal or physical conduct of a sexual nature that interferes with an employee's work performance or creates an intimidat- ing, hostile, or offensive working environment.

Management

Supervision

Legal Aspects

Recruiting and Hiring Personnel

Compensation, Benefits and Staff Scheduling

Staff Training

Orientation and Socialization

Performance Evaluation

Environment in the Workplace

Motivation

Building Teams

Discipline

Management in a Union Environment

Filters