Question 1

Your organizations' mission:

Accepted Answer

A)  Can be used to align all decisions with the companies' promises 
B)  Sounds good and hopefully fools customers to buy your products 
C)  Is artwork on the wall of the reception area and occasionally in ads. 
D)  Mission? 
A)  Can be used to align all decisions with the companies' promises 
B)  Sounds good and hopefully fools customers to buy your products 
C)  Is artwork on the wall of the reception area and occasionally in ads. 
D)  Mission?

Question 2

Job Safety Analysis is

Accepted Answer

A)  A process to identify and mitigate hazards to maintenance workers 
B)  A tool made necessary because the safety people are either lazy or busy filling out paperwork 
C)  A tool used because maintenance workers will take risks unless you watch them like a hawk 
D)  A tool to made up by bosses and lawyers to avoid being responsible 
A)  A process to identify and mitigate hazards to maintenance workers 
B)  A tool made necessary because the safety people are either lazy or busy filling out paperwork 
C)  A tool used because maintenance workers will take risks unless you watch them like a hawk 
D)  A tool to made up by bosses and lawyers to avoid being responsible

Question 3

Why do you need several motivational techniques?

Accepted Answer

A)  Different people respond to different techniques at different time. 
B)  It is boring to use one technique. 
C)  All techniques get stale 
D)  People are paid to work, that is all they need. 
A)  Different people respond to different techniques at different time. 
B)  It is boring to use one technique. 
C)  All techniques get stale 
D)  People are paid to work, that is all they need.

Question 4

When we say critical assets we mean:

Accepted Answer

A)  All (except none) 
B)  Assets that are very important to the mission of the company 
C)  Assets whose failure could cause deaths or multiple serious injuries. 
D)  Assets that cost a lot to fix 
E)  None 
A)  All (except none) 
B)  Assets that are very important to the mission of the company 
C)  Assets whose failure could cause deaths or multiple serious injuries. 
D)  Assets that cost a lot to fix 
E)  None

Question 5

What is fundamental to the supervisor's job?

Accepted Answer

A)  You are paid for what you can manage not for what you can do. 
B)  If something screws up then the buck stops with you 
C)  Management view you as a worker and the workers view you as management 
D)  You want people to fear you 
A)  You are paid for what you can manage not for what you can do. 
B)  If something screws up then the buck stops with you 
C)  Management view you as a worker and the workers view you as management 
D)  You want people to fear you

Question 6

With difficult people what are you trying NOT to do?

Accepted Answer

A)  Make them look bad 
B)  Get the best outcome for the organization 
C)  Figure out a win-win solution 
D)  Always giving in 
A)  Make them look bad 
B)  Get the best outcome for the organization 
C)  Figure out a win-win solution 
D)  Always giving in

Question 7

What is the use of checklists for meeting preparation?

Accepted Answer

A)  To remind you of the disruptive events that have happened in the past 
B)  They are good cover for useless meetings 
C)  They can be used to discipline people 
D)  Checklists are an excuse for people not to be accountable 
A)  To remind you of the disruptive events that have happened in the past 
B)  They are good cover for useless meetings 
C)  They can be used to discipline people 
D)  Checklists are an excuse for people not to be accountable

Question 8

Why 1% for DE and Lean projects?

Accepted Answer

A)  You can't forget you are there to provide maintenance services to your business. 
B)  Sounds like someone studied it or made it up 
C)  Too much and people get boring 
D)  Leave some defects for night shift 
A)  You can't forget you are there to provide maintenance services to your business. 
B)  Sounds like someone studied it or made it up 
C)  Too much and people get boring 
D)  Leave some defects for night shift

Question 9

The best reasons for drones are

Accepted Answer

A)  Speed, save money and safety 
B)  Cool factor and being at the forefront 
C)  Morale and motivation because who doesn't love cool tech. 
D)  Job security for the drone operator 
A)  Speed, save money and safety 
B)  Cool factor and being at the forefront 
C)  Morale and motivation because who doesn't love cool tech. 
D)  Job security for the drone operator

Question 10

The Uptime Elements can be used for:

Accepted Answer

A)  A language allowing people in different jobs to communicate about common goals 
B)  A great way to show off your knowledge 
C)  A whip for management to make sure everything is being done 
D)  All 
A)  A language allowing people in different jobs to communicate about common goals 
B)  A great way to show off your knowledge 
C)  A whip for management to make sure everything is being done 
D)  All

Question 11

Can a maintenance supervisor ever bind the company into a contract?

Accepted Answer

A)  Yes if he/she either has explicit agency or has done it in the past (implicit agency) 
B)  Yes why not he/she works there 
C)  Yes if he/she wants to go to jail 
D)  No way 
A)  Yes if he/she either has explicit agency or has done it in the past (implicit agency) 
B)  Yes why not he/she works there 
C)  Yes if he/she wants to go to jail 
D)  No way

Question 12

What is the real trick to success with small projects?

Accepted Answer

A)  All 
B)  Keeping them alive (remembering them) 
C)  Getting people started 
D)  Getting time to do them 
E)  Getting resources 
A)  All 
B)  Keeping them alive (remembering them) 
C)  Getting people started 
D)  Getting time to do them 
E)  Getting resources

Question 13

What is the goal of your communications?

Accepted Answer

A)  To get the work done, on time, correctly and safely. 
B)  To show everyone you know what you are doing 
C)  To make people do what you want 
D)  To have more fun at work 
A)  To get the work done, on time, correctly and safely. 
B)  To show everyone you know what you are doing 
C)  To make people do what you want 
D)  To have more fun at work

Question 14

RCM, PMO etc. are initials for programs that cost money but are rarely useful.

Accepted Answer

A)  They are initials for programs to determine maintenance strategy commonly based on criticality 
B)  The initials stand for things that common sense provides 
C)  They are just programs to sell you expensive consulting 
D)  They were borrowed from the medical field 
A)  They are initials for programs to determine maintenance strategy commonly based on criticality 
B)  The initials stand for things that common sense provides 
C)  They are just programs to sell you expensive consulting 
D)  They were borrowed from the medical field

Question 15

If you have a worker having problems the first step is:

Accepted Answer

A)  Have a private conversation 
B)  Send them to HR 
C)  Joke around with them in public 
D)  Start the paperwork to terminate them 
A)  Have a private conversation 
B)  Send them to HR 
C)  Joke around with them in public 
D)  Start the paperwork to terminate them

Question 16

You are on the border and plan to build a tunnel so you can get parts in without paying duty. You pay the contractor to get started. The contractor disappears. You sue. Who is likely to win?

Accepted Answer

A)  The contractor because the courts will not enforce a contract that breaks the law. 
B)  You win because the contractor failed his/her promise. 
C)  No one wins because the suit is thrown out for being frivolous. 
D)  The contractor has to pay back the deposit. 
A)  The contractor because the courts will not enforce a contract that breaks the law. 
B)  You win because the contractor failed his/her promise. 
C)  No one wins because the suit is thrown out for being frivolous. 
D)  The contractor has to pay back the deposit.

Question 17

The pitfall between quick decisions and regular decisions

Accepted Answer

A)  Quick decisions are often tainted by bias 
B)  They are the same, only faster (you don't go through a cognitive process for either) 
C)  You always want everyone's input, so you must push more to get it, in fast decisions 
D)  Try to push either type of decision up the food chain, so you are not responsible 
A)  Quick decisions are often tainted by bias 
B)  They are the same, only faster (you don't go through a cognitive process for either) 
C)  You always want everyone's input, so you must push more to get it, in fast decisions 
D)  Try to push either type of decision up the food chain, so you are not responsible

Question 18

What is the biggest thing you can do to improve the usage of your CMMS

Accepted Answer

A)  Training, updated training and retraining 
B)  Use the best consultants to help you 
C)  Invest in the most up to date software 
D)  None of these 
A)  Training, updated training and retraining 
B)  Use the best consultants to help you 
C)  Invest in the most up to date software 
D)  None of these

Question 19

Speaking when you are activated is a great idea

Accepted Answer

A)  NOT, keep your mouth shut until after you have come down a bit 
B)  Great idea because your activation will make you smarter 
C)  NOT so you can figure out a way to ruin their life 
D)  Great since most people talk louder when they are activated 
A)  NOT, keep your mouth shut until after you have come down a bit 
B)  Great idea because your activation will make you smarter 
C)  NOT so you can figure out a way to ruin their life 
D)  Great since most people talk louder when they are activated

Question 20

One way adult learners are different from child learners

Accepted Answer

A)  Adults have a background they have to fit their learning into 
B)  Kids listen better 
C)  Kids can sit longer 
D)  Adults get tired easier 
A)  Adults have a background they have to fit their learning into 
B)  Kids listen better 
C)  Kids can sit longer 
D)  Adults get tired easier

Your organizations' mission:

Job Safety Analysis is

Why do you need several motivational techniques?

When we say critical assets we mean:

What is fundamental to the supervisor's job?

With difficult people what are you trying NOT to do?

What is the use of checklists for meeting preparation?

Why 1% for DE and Lean projects?

The best reasons for drones are

The Uptime Elements can be used for:

Can a maintenance supervisor ever bind the company into a contract?

What is the real trick to success with small projects?

What is the goal of your communications?

RCM, PMO etc. are initials for programs that cost money but are rarely useful.

If you have a worker having problems the first step is:

You are on the border and plan to build a tunnel so you can get parts in without paying duty. You pay the contractor to get started. The contractor disappears. You sue. Who is likely to win?

The pitfall between quick decisions and regular decisions

What is the biggest thing you can do to improve the usage of your CMMS

Speaking when you are activated is a great idea

One way adult learners are different from child learners

What Is Supervision

Maintenance Mentoring and Role Models

Maintenance Supervisor Personality Profiles

Company Culture

Getting Through to Other Humans

Motivation

Goals Are a Motivational Technique

Coping With Difficult People

Be Alert for Unconscious Bias, Everyone Has It

Filters

Exam 10: Exploring Various Topics in Workplace Safety, Learning, and Management

Your organizations' mission:

Job Safety Analysis is

Why do you need several motivational techniques?

When we say critical assets we mean:

What is fundamental to the supervisor's job?

With difficult people what are you trying NOT to do?

What is the use of checklists for meeting preparation?

Why 1% for DE and Lean projects?

The best reasons for drones are

The Uptime Elements can be used for:

Can a maintenance supervisor ever bind the company into a contract?

What is the real trick to success with small projects?

What is the goal of your communications?

RCM, PMO etc. are initials for programs that cost money but are rarely useful.

If you have a worker having problems the first step is:

You are on the border and plan to build a tunnel so you can get parts in without paying duty. You pay the contractor to get started. The contractor disappears. You sue. Who is likely to win?

The pitfall between quick decisions and regular decisions

What is the biggest thing you can do to improve the usage of your CMMS

Speaking when you are activated is a great idea

One way adult learners are different from child learners

What Is Supervision

Maintenance Mentoring and Role Models

Maintenance Supervisor Personality Profiles

Company Culture

Getting Through to Other Humans

Motivation

Goals Are a Motivational Technique

Coping With Difficult People

Be Alert for Unconscious Bias, Everyone Has It

Filters