Question 1

Which of the following is TRUE about labor relations in the public sector?

Accepted Answer

A)  Strikes and lockouts are used to resolve negotiation impasses. 
B)  Market forces temper the demands of both sides. 
C)  Collective bargaining is the heart of labor relations. 
D)  All of the above are true. 
E)  None of the above is true. 
A)  Strikes and lockouts are used to resolve negotiation impasses. 
B)  Market forces temper the demands of both sides. 
C)  Collective bargaining is the heart of labor relations. 
D)  All of the above are true. 
E)  None of the above is true. C

Question 2

Matching Exercise
Match the concepts in the left-hand column to their counterparts in the right-hand column.
-Neutral competence

Accepted Answer

A)  The process of systematically assessing employee productivity. 
B)  A government workforce that reflects the people or the particular community that they government serves. 
C)  The idea that government employees should be politically nonpartisan and possess the technical requirements and aptitude to perform a job. 
D)  Paying government employees according to the quality of their work rather than seniority. 
E)  The system in which employees are hired or given promotions based on partisan affiliation.
F) A practice to collapse pay grades by reducing a large number of job classifications into a smaller, more manageable number.
G) The system in which employees are hired or promoted based on the quality of their work, education, and experience.
H) An attempt to equalize the difference in compensation levels between men and women who do jobs of comparable value.
I) The concept that individuals reach a certain level in an organization and are not able to rise above it.
J) The standard federal government pay scale and position classification system. 
A)  The process of systematically assessing employee productivity. 
B)  A government workforce that reflects the people or the particular community that they government serves. 
C)  The idea that government employees should be politically nonpartisan and possess the technical requirements and aptitude to perform a job. 
D)  Paying government employees according to the quality of their work rather than seniority. 
E)  The system in which employees are hired or given promotions based on partisan affiliation.
F) A practice to collapse pay grades by reducing a large number of job classifications into a smaller, more manageable number.
G) The system in which employees are hired or promoted based on the quality of their work, education, and experience.
H) An attempt to equalize the difference in compensation levels between men and women who do jobs of comparable value.
I) The concept that individuals reach a certain level in an organization and are not able to rise above it.
J) The standard federal government pay scale and position classification system. C

Question 3

Matching Exercise
Match the concepts in the left-hand column to their counterparts in the right-hand column.
-Representative bureaucracy

Accepted Answer

A)  The process of systematically assessing employee productivity. 
B)  A government workforce that reflects the people or the particular community that they government serves. 
C)  The idea that government employees should be politically nonpartisan and possess the technical requirements and aptitude to perform a job. 
D)  Paying government employees according to the quality of their work rather than seniority. 
E)  The system in which employees are hired or given promotions based on partisan affiliation.
F) A practice to collapse pay grades by reducing a large number of job classifications into a smaller, more manageable number.
G) The system in which employees are hired or promoted based on the quality of their work, education, and experience.
H) An attempt to equalize the difference in compensation levels between men and women who do jobs of comparable value.
I) The concept that individuals reach a certain level in an organization and are not able to rise above it.
J) The standard federal government pay scale and position classification system. 
A)  The process of systematically assessing employee productivity. 
B)  A government workforce that reflects the people or the particular community that they government serves. 
C)  The idea that government employees should be politically nonpartisan and possess the technical requirements and aptitude to perform a job. 
D)  Paying government employees according to the quality of their work rather than seniority. 
E)  The system in which employees are hired or given promotions based on partisan affiliation.
F) A practice to collapse pay grades by reducing a large number of job classifications into a smaller, more manageable number.
G) The system in which employees are hired or promoted based on the quality of their work, education, and experience.
H) An attempt to equalize the difference in compensation levels between men and women who do jobs of comparable value.
I) The concept that individuals reach a certain level in an organization and are not able to rise above it.
J) The standard federal government pay scale and position classification system. B

Question 4

Matching Exercise
Match the concepts in the left-hand column to their counterparts in the right-hand column.
-Comparable worth

Accepted Answer

A)  The process of systematically assessing employee productivity. 
B)  A government workforce that reflects the people or the particular community that they government serves. 
C)  The idea that government employees should be politically nonpartisan and possess the technical requirements and aptitude to perform a job. 
D)  Paying government employees according to the quality of their work rather than seniority. 
E)  The system in which employees are hired or given promotions based on partisan affiliation.
F) A practice to collapse pay grades by reducing a large number of job classifications into a smaller, more manageable number.
G) The system in which employees are hired or promoted based on the quality of their work, education, and experience.
H) An attempt to equalize the difference in compensation levels between men and women who do jobs of comparable value.
I) The concept that individuals reach a certain level in an organization and are not able to rise above it.
J) The standard federal government pay scale and position classification system. 
A)  The process of systematically assessing employee productivity. 
B)  A government workforce that reflects the people or the particular community that they government serves. 
C)  The idea that government employees should be politically nonpartisan and possess the technical requirements and aptitude to perform a job. 
D)  Paying government employees according to the quality of their work rather than seniority. 
E)  The system in which employees are hired or given promotions based on partisan affiliation.
F) A practice to collapse pay grades by reducing a large number of job classifications into a smaller, more manageable number.
G) The system in which employees are hired or promoted based on the quality of their work, education, and experience.
H) An attempt to equalize the difference in compensation levels between men and women who do jobs of comparable value.
I) The concept that individuals reach a certain level in an organization and are not able to rise above it.
J) The standard federal government pay scale and position classification system.

Question 5

The civil service system was designed in large measure to do which of the following?

Accepted Answer

A)  make it easy to remove poorly performing employees 
B)  protect employees from arbitrary dismissal or removal for partisan political reasons 
C)  prevent the firing of public employees for good reason 
D)  All of the above. 
E)  None of the above. 
A)  make it easy to remove poorly performing employees 
B)  protect employees from arbitrary dismissal or removal for partisan political reasons 
C)  prevent the firing of public employees for good reason 
D)  All of the above. 
E)  None of the above.

Question 6

Which of the following is NOT a problem with position classification systems?

Accepted Answer

A)  Rigid job descriptions can become quickly outdated. 
B)  They give rise to distortions to improve grade levels. 
C)  They are less accurate with regard to depicting the duties and responsibilities of professional and high-level administrative positions. 
D)  All of the above are problems with position classification systems. 
E)  None of the above are problems with position classification systems. 
A)  Rigid job descriptions can become quickly outdated. 
B)  They give rise to distortions to improve grade levels. 
C)  They are less accurate with regard to depicting the duties and responsibilities of professional and high-level administrative positions. 
D)  All of the above are problems with position classification systems. 
E)  None of the above are problems with position classification systems.

Question 7

Matching Exercise
Match the concepts in the left-hand column to their counterparts in the right-hand column.
-Pay for performance

Accepted Answer

A)  The process of systematically assessing employee productivity. 
B)  A government workforce that reflects the people or the particular community that they government serves. 
C)  The idea that government employees should be politically nonpartisan and possess the technical requirements and aptitude to perform a job. 
D)  Paying government employees according to the quality of their work rather than seniority. 
E)  The system in which employees are hired or given promotions based on partisan affiliation.
F) A practice to collapse pay grades by reducing a large number of job classifications into a smaller, more manageable number.
G) The system in which employees are hired or promoted based on the quality of their work, education, and experience.
H) An attempt to equalize the difference in compensation levels between men and women who do jobs of comparable value.
I) The concept that individuals reach a certain level in an organization and are not able to rise above it.
J) The standard federal government pay scale and position classification system. 
A)  The process of systematically assessing employee productivity. 
B)  A government workforce that reflects the people or the particular community that they government serves. 
C)  The idea that government employees should be politically nonpartisan and possess the technical requirements and aptitude to perform a job. 
D)  Paying government employees according to the quality of their work rather than seniority. 
E)  The system in which employees are hired or given promotions based on partisan affiliation.
F) A practice to collapse pay grades by reducing a large number of job classifications into a smaller, more manageable number.
G) The system in which employees are hired or promoted based on the quality of their work, education, and experience.
H) An attempt to equalize the difference in compensation levels between men and women who do jobs of comparable value.
I) The concept that individuals reach a certain level in an organization and are not able to rise above it.
J) The standard federal government pay scale and position classification system.

Question 8

Matching Exercise
Match the concepts in the left-hand column to their counterparts in the right-hand column.
-General Schedule

Accepted Answer

A)  The process of systematically assessing employee productivity. 
B)  A government workforce that reflects the people or the particular community that they government serves. 
C)  The idea that government employees should be politically nonpartisan and possess the technical requirements and aptitude to perform a job. 
D)  Paying government employees according to the quality of their work rather than seniority. 
E)  The system in which employees are hired or given promotions based on partisan affiliation.
F) A practice to collapse pay grades by reducing a large number of job classifications into a smaller, more manageable number.
G) The system in which employees are hired or promoted based on the quality of their work, education, and experience.
H) An attempt to equalize the difference in compensation levels between men and women who do jobs of comparable value.
I) The concept that individuals reach a certain level in an organization and are not able to rise above it.
J) The standard federal government pay scale and position classification system. 
A)  The process of systematically assessing employee productivity. 
B)  A government workforce that reflects the people or the particular community that they government serves. 
C)  The idea that government employees should be politically nonpartisan and possess the technical requirements and aptitude to perform a job. 
D)  Paying government employees according to the quality of their work rather than seniority. 
E)  The system in which employees are hired or given promotions based on partisan affiliation.
F) A practice to collapse pay grades by reducing a large number of job classifications into a smaller, more manageable number.
G) The system in which employees are hired or promoted based on the quality of their work, education, and experience.
H) An attempt to equalize the difference in compensation levels between men and women who do jobs of comparable value.
I) The concept that individuals reach a certain level in an organization and are not able to rise above it.
J) The standard federal government pay scale and position classification system.

Question 9

Employees of the federal government have had the right to form and join unions since the Lloyd-La Follette Act of 1912.

Accepted Answer

A) True 
 B)False

Question 10

Public sector workers were given the authority to strike with the passage of the Civil Service Reform Act

Accepted Answer

A) True 
 B)False

Question 11

State and local employee unions are more powerful in the southern, southwestern, and western mountain states.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is an accurate statement about the current state of equal opportunity employment?

Accepted Answer

A)  Women and minorities no longer face significant barriers to their advancement within public organizations. 
B)  As the result of Supreme Court decisions, the Clinton administration initiated set-aside employment programs in 1996. 
C)  Private organizations have made more progress in promoting equal opportunity than have public organizations. 
D)  The state of affairs regarding comparable pay has been significantly better for African American and Hispanic women. 
E)  Jobs in traditionally "female" areas such as teaching and nursing typically earn less than jobs in traditionally "male" areas. 
A)  Women and minorities no longer face significant barriers to their advancement within public organizations. 
B)  As the result of Supreme Court decisions, the Clinton administration initiated set-aside employment programs in 1996. 
C)  Private organizations have made more progress in promoting equal opportunity than have public organizations. 
D)  The state of affairs regarding comparable pay has been significantly better for African American and Hispanic women. 
E)  Jobs in traditionally "female" areas such as teaching and nursing typically earn less than jobs in traditionally "male" areas.

Question 13

Which of the following was NOT a result of the Civil Service Reform Act of 1978?

Accepted Answer

A)  replaced the Civil Service Commission with the Office of Personnel Management 
B)  created the Senior Executive Service 
C)  prohibited the use of affirmative action on the basis of representation statistics alone 
D)  established the Federal Labor Relations Council 
E)  made it easier to discharge nonperforming employees 
A)  replaced the Civil Service Commission with the Office of Personnel Management 
B)  created the Senior Executive Service 
C)  prohibited the use of affirmative action on the basis of representation statistics alone 
D)  established the Federal Labor Relations Council 
E)  made it easier to discharge nonperforming employees

Question 14

The merit system was designed to

Accepted Answer

A)  replace patronage with neutral competence. 
B)  correct the ills of patronage including inefficiency, incompetence, and corruption. 
C)  hire and promote on the basis of quality of work rather than partisan political affiliation. 
D)  The merit system was designed to accomplish all of the above. 
E)  The merit system was designed to accomplish none of the above. 
A)  replace patronage with neutral competence. 
B)  correct the ills of patronage including inefficiency, incompetence, and corruption. 
C)  hire and promote on the basis of quality of work rather than partisan political affiliation. 
D)  The merit system was designed to accomplish all of the above. 
E)  The merit system was designed to accomplish none of the above.

Question 15

Under the system of patronage, employees are hired or given promotions on the basis of

Accepted Answer

A)  the quality of their work, education, and previous experience. 
B)  partisan political affiliation. 
C)  membership in society's upper classes. 
D)  All of the above. 
E)  None of the above. 
A)  the quality of their work, education, and previous experience. 
B)  partisan political affiliation. 
C)  membership in society's upper classes. 
D)  All of the above. 
E)  None of the above.

Question 16

A major exception to the principles of merit-based selection is the preferential treatment the civil service gives to military veterans.

Accepted Answer

A) True 
 B)False

Question 17

Matching Exercise
Match the concepts in the left-hand column to their counterparts in the right-hand column.
-Glass ceiling

Accepted Answer

A)  The process of systematically assessing employee productivity. 
B)  A government workforce that reflects the people or the particular community that they government serves. 
C)  The idea that government employees should be politically nonpartisan and possess the technical requirements and aptitude to perform a job. 
D)  Paying government employees according to the quality of their work rather than seniority. 
E)  The system in which employees are hired or given promotions based on partisan affiliation.
F) A practice to collapse pay grades by reducing a large number of job classifications into a smaller, more manageable number.
G) The system in which employees are hired or promoted based on the quality of their work, education, and experience.
H) An attempt to equalize the difference in compensation levels between men and women who do jobs of comparable value.
I) The concept that individuals reach a certain level in an organization and are not able to rise above it.
J) The standard federal government pay scale and position classification system. 
A)  The process of systematically assessing employee productivity. 
B)  A government workforce that reflects the people or the particular community that they government serves. 
C)  The idea that government employees should be politically nonpartisan and possess the technical requirements and aptitude to perform a job. 
D)  Paying government employees according to the quality of their work rather than seniority. 
E)  The system in which employees are hired or given promotions based on partisan affiliation.
F) A practice to collapse pay grades by reducing a large number of job classifications into a smaller, more manageable number.
G) The system in which employees are hired or promoted based on the quality of their work, education, and experience.
H) An attempt to equalize the difference in compensation levels between men and women who do jobs of comparable value.
I) The concept that individuals reach a certain level in an organization and are not able to rise above it.
J) The standard federal government pay scale and position classification system.

Question 18

The public sector, particularly the federal government, generally offers more employment opportunities to minorities and women today than does the private sector.

Accepted Answer

A) True 
 B)False

Question 19

The Hatch Act of 1939 and subsequent revisions was designed to

Accepted Answer

A)  prevent the dismissal of non-civil service employees for purely political reasons. 
B)  uphold the fundamental tenets of the merit system. 
C)  establish hierarchy and job standardization in the federal government. 
D)  The Hatch Act was designed to accomplish all of the above. 
E)  The Hatch Act was designed to accomplish none of the above. 
A)  prevent the dismissal of non-civil service employees for purely political reasons. 
B)  uphold the fundamental tenets of the merit system. 
C)  establish hierarchy and job standardization in the federal government. 
D)  The Hatch Act was designed to accomplish all of the above. 
E)  The Hatch Act was designed to accomplish none of the above.

Question 20

The courts no longer support or mandate affirmative action programs as they once did.

Accepted Answer

A) True 
 B)False

Which of the following is TRUE about labor relations in the public sector?

Matching Exercise Match the concepts in the left-hand column to their counterparts in the right-hand column. -Neutral competence

Matching Exercise Match the concepts in the left-hand column to their counterparts in the right-hand column. -Representative bureaucracy

Matching Exercise Match the concepts in the left-hand column to their counterparts in the right-hand column. -Comparable worth

The civil service system was designed in large measure to do which of the following?

Which of the following is NOT a problem with position classification systems?

Matching Exercise Match the concepts in the left-hand column to their counterparts in the right-hand column. -Pay for performance

Matching Exercise Match the concepts in the left-hand column to their counterparts in the right-hand column. -General Schedule

Employees of the federal government have had the right to form and join unions since the Lloyd-La Follette Act of 1912.

Public sector workers were given the authority to strike with the passage of the Civil Service Reform Act

State and local employee unions are more powerful in the southern, southwestern, and western mountain states.

Which of the following is an accurate statement about the current state of equal opportunity employment?

Which of the following was NOT a result of the Civil Service Reform Act of 1978?

The merit system was designed to

Under the system of patronage, employees are hired or given promotions on the basis of

A major exception to the principles of merit-based selection is the preferential treatment the civil service gives to military veterans.

Matching Exercise Match the concepts in the left-hand column to their counterparts in the right-hand column. -Glass ceiling

The public sector, particularly the federal government, generally offers more employment opportunities to minorities and women today than does the private sector.

The Hatch Act of 1939 and subsequent revisions was designed to

The courts no longer support or mandate affirmative action programs as they once did.

Public Service in the Twenty-First Century 1

The Growth of Government and Administration

Ethics and Public Administration

The Political Ecology of Public Administration: the Institutional Context of Public Policy

Federalism and Public Administration

Civil Society and Public Administration

Theories of Organization and Public Administration

The Organizational Dimensions of Public Administration

Motivation, Decision Making, and Organizational Culture

Leadership in Public Administration

The Policy Process

Privatization and Public Administration

Public Budgeting and Finance

Public Administrations Role in Environmental Issuesand Climate Change

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Exam 14: Human Resource Administrationin Public Organizations

Which of the following is TRUE about labor relations in the public sector?

Matching Exercise Match the concepts in the left-hand column to their counterparts in the right-hand column. -Neutral competence

Matching Exercise Match the concepts in the left-hand column to their counterparts in the right-hand column. -Representative bureaucracy

Matching Exercise Match the concepts in the left-hand column to their counterparts in the right-hand column. -Comparable worth

The civil service system was designed in large measure to do which of the following?

Which of the following is NOT a problem with position classification systems?

Matching Exercise Match the concepts in the left-hand column to their counterparts in the right-hand column. -Pay for performance

Matching Exercise Match the concepts in the left-hand column to their counterparts in the right-hand column. -General Schedule

Employees of the federal government have had the right to form and join unions since the Lloyd-La Follette Act of 1912.

Public sector workers were given the authority to strike with the passage of the Civil Service Reform Act

State and local employee unions are more powerful in the southern, southwestern, and western mountain states.

Which of the following is an accurate statement about the current state of equal opportunity employment?

Which of the following was NOT a result of the Civil Service Reform Act of 1978?

The merit system was designed to

Under the system of patronage, employees are hired or given promotions on the basis of

A major exception to the principles of merit-based selection is the preferential treatment the civil service gives to military veterans.

Matching Exercise Match the concepts in the left-hand column to their counterparts in the right-hand column. -Glass ceiling

The public sector, particularly the federal government, generally offers more employment opportunities to minorities and women today than does the private sector.

The Hatch Act of 1939 and subsequent revisions was designed to

The courts no longer support or mandate affirmative action programs as they once did.

Public Service in the Twenty-First Century 1

The Growth of Government and Administration

Ethics and Public Administration

The Political Ecology of Public Administration: the Institutional Context of Public Policy

Federalism and Public Administration

Civil Society and Public Administration

Theories of Organization and Public Administration

The Organizational Dimensions of Public Administration

Motivation, Decision Making, and Organizational Culture

Leadership in Public Administration

The Policy Process

Privatization and Public Administration

Public Budgeting and Finance

Public Administrations Role in Environmental Issuesand Climate Change

Filters