Exam 8: Production and Operations Management and Supply Chain Management

Quality-of-life issues include cost of living, educational facilities, and crime rate.

Discuss make-or-buy decisions.

The four major characteristics of services are intangibility, inseparability, uniqueness, and variability.

In selecting locations, international companies conduct various analytical studies such as

Input cost such as wages and salaries is one of the factors that go in the selection of a location to put up a manufacturing facility.

Manufacturing involves transforming materials and components to finished goods.

Result of adopting total quality management principles is obtaining 3.4 defects per million.

Why is the Six Sigma approach to quality useful to companies?

A key decision to be made in process management is

Critical elements of TQM approach are

What are the critical factors used by international companies in deciding on a location?

The process most often used by companies include

Value added concept in POM is the difference between the input costs and the marketing costs.

Just-in-time system of inventory is defined as

Flexible manufacturing is a system that allows production facilities to respond more quickly to varying demand patterns.

To achieve lean manufacturing, companies have to

Maintaining inventories helps companies to

One of the key decisions to be made in international POM is selection of the president heading a company's international operations.

Manufacturing involves transformation of

Location of manufacturing plants is always closer to the upstream distribution process.