Question 1

The communication process consists of three steps. In _____________, the receiver interprets the message and translates it into meaningful information.

Accepted Answer

A) Encoding 
B) Decoding 
C) Noise 
D) Feedback 
A) Encoding 
B) Decoding 
C) Noise 
D) Feedback B

Question 2

Which of the following is not one of the steps in the communication process?

Accepted Answer

A) Noise 
B) Transmission over communication media 
C) Decoding message 
D) Encoding message 
A) Noise 
B) Transmission over communication media 
C) Decoding message 
D) Encoding message A

Question 3

How many times will your name appear on a business letter?

Accepted Answer

A) 4 
B) 3 
C) 1 
D) 2 
A) 4 
B) 3 
C) 1 
D) 2 D

Question 4

___ is an exchange of facts, ideas, opinions or emotions by two or more persons.

Accepted Answer

A) communication 
B) combination 
C) conversation 
D) connection 
A) communication 
B) combination 
C) conversation 
D) connection

Question 5

Which part to a business letter comes after the body?

Accepted Answer

A) Salutation 
B) Signature 
C) Closing 
D) Heading 
A) Salutation 
B) Signature 
C) Closing 
D) Heading

Question 6

What style format is the business letter written in?

Accepted Answer

A) Block Format 
B) Left Format 
C) Square Format 
D) Center Format 
A) Block Format 
B) Left Format 
C) Square Format 
D) Center Format

Question 7

Communication that takes place between the members of an organization within itself is ___.

Accepted Answer

A) external 
B) formal 
C) informal 
D) internal 
A) external 
B) formal 
C) informal 
D) internal

Question 8

___ means communication without words.

Accepted Answer

A) Object communication 
B) Written communication 
C) Oral communication 
D) Non- verbal communication 
A) Object communication 
B) Written communication 
C) Oral communication 
D) Non- verbal communication

Question 9

at each stage in the process of communication, there is a possibility of interference which may hinder the process. Such interference is known as ___.

Accepted Answer

A)  sender 
B) receiver 
C) barrier 
D) none of them 
A)  sender 
B) receiver 
C) barrier 
D) none of them

Question 10

What do you write in the salutation is you don't know an exact name?

Accepted Answer

A) Write Dear Person 
B) Take your best guess 
C) Write Dear Sir or Madam 
D) Leave it Blank 
A) Write Dear Person 
B) Take your best guess 
C) Write Dear Sir or Madam 
D) Leave it Blank

Question 11

What is the name and address you are writing to called?

Accepted Answer

A) Body 
B) Signature 
C) Heading 
D) Inside Address 
A) Body 
B) Signature 
C) Heading 
D) Inside Address

Question 12

Which is not a part to a business letter?

Accepted Answer

A) Indenting 
B) signature 
C) Salutation 
D) Inside Address 
A) Indenting 
B) signature 
C) Salutation 
D) Inside Address

Question 13

___ aims at making people work together for the common good of the organization.

Accepted Answer

A) communication 
B) conversation 
C)  combination 
D)  connection 
A) communication 
B) conversation 
C)  combination 
D)  connection

Question 14

How many parts to a business letter are there?

Accepted Answer

A) 4 
B) 1 
C) 9 
D) 6 
A) 4 
B) 1 
C) 9 
D) 6

Question 15

I __________ working all afternoon and have just finished the assignment.

Accepted Answer

A) have been 
B) had been 
C) shall be 
D) am 
A) have been 
B) had been 
C) shall be 
D) am

Question 16

A ___ connects the sender to the receiver.

Accepted Answer

A) Channel 
B) Noise 
C) Communication 
D)  feedback 
A) Channel 
B) Noise 
C) Communication 
D)  feedback

Question 17

He __________ in the States but he still does not have a command over the English language.

Accepted Answer

A) have been living 
B) has been living 
C)  have lived 
D)  living 
A) have been living 
B) has been living 
C)  have lived 
D)  living

Question 18

Every boy and girl  __________ in the class today.

Accepted Answer

A) are present 
B) is present 
C)  have present 
D) had present 
A) are present 
B) is present 
C)  have present 
D) had present

Question 19

By the next month, we shall __________ the project.

Accepted Answer

A) has completed 
B) completing 
C) completed 
D) have completed 
A) has completed 
B) completing 
C) completed 
D) have completed

Question 20

What is one reason you can write a business letter?

Accepted Answer

A) To exprees a concern for a product. 
B) To catch up on missed birthday 
C) To share a funny story 
D) To tell about your day 
A) To exprees a concern for a product. 
B) To catch up on missed birthday 
C) To share a funny story 
D) To tell about your day

The communication process consists of three steps. In _____________, the receiver interprets the message and translates it into meaningful information.

Which of the following is not one of the steps in the communication process?

How many times will your name appear on a business letter?

___ is an exchange of facts, ideas, opinions or emotions by two or more persons.

Which part to a business letter comes after the body?

What style format is the business letter written in?

Communication that takes place between the members of an organization within itself is ___.

___ means communication without words.

at each stage in the process of communication, there is a possibility of interference which may hinder the process. Such interference is known as ___.

What do you write in the salutation is you don't know an exact name?

What is the name and address you are writing to called?

Which is not a part to a business letter?

___ aims at making people work together for the common good of the organization.

How many parts to a business letter are there?

I __________ working all afternoon and have just finished the assignment.

A ___ connects the sender to the receiver.

He __________ in the States but he still does not have a command over the English language.

Every boy and girl __________ in the class today.

By the next month, we shall __________ the project.

What is one reason you can write a business letter?

Business Communication and Presentation

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Exam 2: Communication and Business Writing

The communication process consists of three steps. In _____________, the receiver interprets the message and translates it into meaningful information.

Which of the following is not one of the steps in the communication process?

How many times will your name appear on a business letter?

___ is an exchange of facts, ideas, opinions or emotions by two or more persons.

Which part to a business letter comes after the body?

What style format is the business letter written in?

Communication that takes place between the members of an organization within itself is ___.

___ means communication without words.

at each stage in the process of communication, there is a possibility of interference which may hinder the process. Such interference is known as ___.

What do you write in the salutation is you don't know an exact name?

What is the name and address you are writing to called?

Which is not a part to a business letter?

___ aims at making people work together for the common good of the organization.

How many parts to a business letter are there?

I __________ working all afternoon and have just finished the assignment.

A ___ connects the sender to the receiver.

He __________ in the States but he still does not have a command over the English language.

Every boy and girl __________ in the class today.

By the next month, we shall __________ the project.

What is one reason you can write a business letter?

Business Communication and Presentation

Filters