Exam 24: Informatics in Management

A nurse administrator is reviewing a report about the agency's nursing units and the care they provide. The results have been compared and benchmarked to similar units from other agencies. The administrator is reviewing a report from the:

A nurse administrator is evaluating several human resource management systems to determine if one would be appropriate for the agency. To make the decision, the nurse administrator evaluates each system to see if it meets the minimum requirements. Which characteristic would lead the nurse to reject a system?

A nurse administrator is conducting an in-service presentation to a group of nurse managers about human resource management systems (HRMS). The group demonstrates understanding of the topic when they identify which category as being contained within the HRMS? Select all that apply.

A nurse manger is discussing with staff the type of data that is submitted to the National Database of Nursing Quality Indicators (NDNQI). Which data will the nurse manager include in the discussion? Select all that apply.

A nurse administrator is using a spreadsheet for forecasting. Which action would the administrator do first?

A nurse is working as part of a group tasked with reviewing situations that have occurred on the unit involving near misses and errors. The group is working to find the underlying issue related to safety and propose solutions to the problems. When conducting the investigation, which method would be appropriate to use? Select all that apply.

A nurse administrator is part of a committee working on evaluating information systems for the agency for future purchase. Which role would be most important for the nurse administrator to fulfill?

A nurse manager is using real-time information on key performance indicators to guide decision-making. Which is the nurse using?

A nurse administrator is involved in process improvement and uses a chart to examine the relationships among complex processes. The chart resembles a fishbone. The administrator has used which type of chart?

A nurse administrator is reviewing numerous client surveys returned from clients recently hospitalized on a specific nursing unit. The clients voiced dissatisfaction with care because of miscommunication among staff, poor scheduling of client procedures, and lack of adequate transport services. The nurse administrator is examining:

A nurse manager is looking at ways to improve the admission process from the emergency department to the inpatient unit. Which tool would be most appropriate for the nurse manager to use?

Competency in which area would be identified as critical for nursing education based on the Quality Safety Education for Nurses (QSEN)? Select all that apply.

A nurse administrator is reviewing data collected for core measurements. Which area would most likely be included? Select all that apply.

A nurse manager is working on the schedule for unit staffing. To determine the needs accurately, the nurse manager would use:

A nurse administrator who is using project management software wants to ensure that the project stays on time and on budget. The nurse administrator also identifies key tasks that must occur during the project to keep it on target. The administrator would most likely use which tool to track the project's status?

A nurse administrator is conducting a seminar for new nurse administrators about business intelligence in healthcare and the use of dashboards to make operational decisions. The group demonstrates understanding of the information when they identify which as a characteristic of an effective dashboard? Select all that apply.

For which purposes would a nurse manager in an agency use a spreadsheet? Select all that apply.

A nurse administrator is evaluating the various steps involved with client care on a unit based on the staff's complaints that there is a fair amount of duplication of services and variation in care. Which tool would the nurse administrator most likely use?

A nurse administrator is working as part of a group that conducts surveys of clients about their healthcare experiences. Which aspect would be most important to address?

The National Database of Nursing Quality Indicators (NDNQI) includes information about which topic? Select all that apply.