Exam 8: Cluster Analysis

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Data groups exhibit dissimilar characteristics (heterogeneity) within cluster (intra-cluster) and homogeneity or similarities between groups (inter-cluster).

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Describe how Best Buy used insights gained through market segmentation to achieve a 10 percent growth in sales.

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Best Buy used insights gained through market segmentation to achieve a 10 percent growth in sales by identifying and targeting specific customer segments with tailored marketing strategies. By understanding the unique needs and preferences of different customer groups, Best Buy was able to create personalized marketing campaigns, product offerings, and customer experiences that resonated with each segment. This approach allowed Best Buy to effectively reach and engage with a wider range of customers, ultimately driving an increase in sales. Additionally, by focusing on specific segments, Best Buy was able to allocate resources more efficiently and optimize their marketing efforts, leading to improved sales performance. Overall, the use of market segmentation enabled Best Buy to better understand and connect with their customers, resulting in a significant growth in sales.

In which of the following functions is the distance measured equivalent to the true straight line distance between two points?

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Which of the following is true of the agglomerative clustering approach?

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A typical silhouette score ranges between ________.

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Summarize practitioner Kaitlin Marvin's views about the use of market segmentation and cluster analysis to improve sales.

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In the ________ method of linking individual observations both within and between clusters, similarity is defined by the group average of observations from one cluster to all observations from another cluster.

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In hierarchical clustering, approaches such as ________ are most often used when numerical variables are analyzed.

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Compare and contrast hierarchical and k-means cluster analysis techniques of market segmentation.

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Explain how a dendrogram is used to illustrate all four measurement approaches for determining clusters in hierarchical clustering.

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In the ________ method of linking individual observations both within and between clusters, similarity is defined by the maximum distance between observations in two different clusters.

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When running k-means clustering, it is best to begin with a dataset in which each variable is measured differently.

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K-means clustering uses the mean value for each cluster and minimizes the distance to individual observations.

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Compare and contrast agglomerative and divisive clustering approaches within the hierarchical clustering method of market segmentation.

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Which of the following statements is true of the clustering process?

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Segmenting a market using shared characteristics is called cluster analysis.

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The Jaccard's coefficient approach of measuring similarity between observations

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Distinguishing clusters from the larger population or dataset is necessary for learning and responding to different engagement or buying behaviors.

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In the Manhattan distance approach of measuring similarity between observations

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In the k-means clustering algorithm, what happens after observations are randomly assigned to a cluster?

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