Question 1

A/An ________ 9-1-1 system that provides caller identification, information and location.

Accepted Answer

A)  enhanced 
B)  regular 
C)  special 
D)  standard 
A)  enhanced 
B)  regular 
C)  special 
D)  standard A

Question 2

Angle on Arrival (AOA) is a method of locating a wireless caller using the angle at which the caller's signal arrives at the cellular antenna.

Accepted Answer

A) True 
 B)False  True

Question 3

The telephone number ________ is the universal emergency number.

Accepted Answer

A)  9-1-1 
B)  4-1-1 
C)  6-1-1 
D)  9-9-9 
A)  9-1-1 
B)  4-1-1 
C)  6-1-1 
D)  9-9-9 A

Question 4

A Computer Aided Dispatch (CAD) system is a management tool that automates man of the function of a dispatch center.

Accepted Answer

A) True 
 B)False

Question 5

There are aspects of a fully integrated Computer Aided Dispatch system that are law enforcement specific.

Accepted Answer

A) True 
 B)False

Question 6

Computer Aided Dispatch (CAD) systems are a management tool that ________ many of the functions of a dispatch center.

Accepted Answer

A)  enhances 
B)  regulates 
C)  automates 
D)  corrects 
A)  enhances 
B)  regulates 
C)  automates 
D)  corrects

Question 7

Some advanced Computer Aided Dispatch (CAD) systems can ________ which field police unit should be given a call for service.

Accepted Answer

A)  demand 
B)  request 
C)  recommend 
D)  require 
A)  demand 
B)  request 
C)  recommend 
D)  require

Question 8

In some agencies, an alternative number for citizens to call to report non-emergency police matters has been established. Commonly, that number is:

Accepted Answer

A)  4-1-1 
B)  2-1-1 
C)  3-1-1 
D)  6-1-1 
A)  4-1-1 
B)  2-1-1 
C)  3-1-1 
D)  6-1-1

Question 9

Automatic Location Information is technology in the form of a ________ that allows the location of a caller to be displayed in a communications dispatch center.

Accepted Answer

A)  Geographic Information System 
B)  Book 
C)  Map 
D)  Database 
A)  Geographic Information System 
B)  Book 
C)  Map 
D)  Database

Question 10

Which of the following is not a primary task of a communications dispatch center?

Accepted Answer

A)  Generate management reports. 
B)  Act as the Public Safety Answering Point (PSAP). 
C)  Collect data and statistics on. 
D)  Provide information support to field officers. 
A)  Generate management reports. 
B)  Act as the Public Safety Answering Point (PSAP). 
C)  Collect data and statistics on. 
D)  Provide information support to field officers.

Question 11

An incident number is assigned by a Computer Aided Dispatch system and that incident number can be used to track subsequent, related police activities.

Accepted Answer

A) True 
 B)False

Question 12

A Computer Aided Dispatch (CAD) system interfaces with a ________ so that the operator can query location by street address, intersection or landmark.

Accepted Answer

A)  Automatic Location Information (ALI) 
B)  Automatic Vehicle Locator (AVL) 
C)  Automatic Number Information (ANI) 
D)  Geographic Information System (GIS) 
A)  Automatic Location Information (ALI) 
B)  Automatic Vehicle Locator (AVL) 
C)  Automatic Number Information (ANI) 
D)  Geographic Information System (GIS)

Question 13

Technology which permits subscribers to display or capture the telephone numbers of calling parties is referred to as:

Accepted Answer

A)  Computer Assisted Dispatch (CA
D)  
B)  Public Safety Answering Point (PSAP) 
C)  Automatic Identification Number (AIN) 
D)  Automatic Vehicle Locator (AVL) 
A)  Computer Assisted Dispatch (CA
D)  
B)  Public Safety Answering Point (PSAP) 
C)  Automatic Identification Number (AIN) 
D)  Automatic Vehicle Locator (AVL)

Question 14

Advanced Computer Aided Dispatch (CAD) systems interface road sensors and Closed Circuit Television in order to create ________.

Accepted Answer

A)  Enhanced 9-1-1 
B)  Public Safety Answering Points (PSAP) 
C)  Intelligent Transportation Systems (ITS) 
D)  Geographic Information Systems 
A)  Enhanced 9-1-1 
B)  Public Safety Answering Points (PSAP) 
C)  Intelligent Transportation Systems (ITS) 
D)  Geographic Information Systems

Question 15

Which of the following is NOT a primary purpose of a police dispatch center?

Accepted Answer

A)  Collect police statistics. 
B)  Manage calls for service from the public. 
C)  Provide communications and information support to field officers. 
D)  none of the above 
A)  Collect police statistics. 
B)  Manage calls for service from the public. 
C)  Provide communications and information support to field officers. 
D)  none of the above

Question 16

It is recommended by public safety officials that 9-1-1 be used for routine or non-emergency contact of the police.

Accepted Answer

A) True 
 B)False

Question 17

Computer Aided Dispatch (CAD) is a term to describe software applications and hardware that assist in the management of Geographic Information Systems.

Accepted Answer

A) True 
 B)False

Question 18

A state-of-the-art Computer Aided Dispatch (CAD) system can combine information about ________ with other information in order to create a real time picture of available field resources.

Accepted Answer

A)  the status of police units 
B)  call location 
C)  calls for service 
D)  past criminal activity 
A)  the status of police units 
B)  call location 
C)  calls for service 
D)  past criminal activity

Question 19

Which of the following is not an emergency call?

Accepted Answer

A)  a request for a copy of a police report 
B)  a burglary in progress 
C)  a report of a shooting 
D)  None, all are emergency calls. 
A)  a request for a copy of a police report 
B)  a burglary in progress 
C)  a report of a shooting 
D)  None, all are emergency calls.

Question 20

A Computer Aided Dispatch (CAD) dispatch system which is integrated with a Geographic Information System (GIS) gives the dispatcher the ability to determine location by:

Accepted Answer

A)  intersection 
B)  street address 
C)  landmark 
D)  all of the above 
A)  intersection 
B)  street address 
C)  landmark 
D)  all of the above

Exam 7: Communications Dispatch Center

A/An ________ 9-1-1 system that provides caller identification, information and location.

Angle on Arrival (AOA) is a method of locating a wireless caller using the angle at which the caller's signal arrives at the cellular antenna.

The telephone number ________ is the universal emergency number.

A Computer Aided Dispatch (CAD) system is a management tool that automates man of the function of a dispatch center.

There are aspects of a fully integrated Computer Aided Dispatch system that are law enforcement specific.

Computer Aided Dispatch (CAD) systems are a management tool that ________ many of the functions of a dispatch center.

Some advanced Computer Aided Dispatch (CAD) systems can ________ which field police unit should be given a call for service.

In some agencies, an alternative number for citizens to call to report non-emergency police matters has been established. Commonly, that number is:

Automatic Location Information is technology in the form of a ________ that allows the location of a caller to be displayed in a communications dispatch center.

Which of the following is not a primary task of a communications dispatch center?

An incident number is assigned by a Computer Aided Dispatch system and that incident number can be used to track subsequent, related police activities.

A Computer Aided Dispatch (CAD) system interfaces with a ________ so that the operator can query location by street address, intersection or landmark.

Technology which permits subscribers to display or capture the telephone numbers of calling parties is referred to as:

Advanced Computer Aided Dispatch (CAD) systems interface road sensors and Closed Circuit Television in order to create ________.

Which of the following is NOT a primary purpose of a police dispatch center?

It is recommended by public safety officials that 9-1-1 be used for routine or non-emergency contact of the police.

Computer Aided Dispatch (CAD) is a term to describe software applications and hardware that assist in the management of Geographic Information Systems.

A state-of-the-art Computer Aided Dispatch (CAD) system can combine information about ________ with other information in order to create a real time picture of available field resources.

Which of the following is not an emergency call?

A Computer Aided Dispatch (CAD) dispatch system which is integrated with a Geographic Information System (GIS) gives the dispatcher the ability to determine location by:

Introduction to Police Technology

Computer Basics

Wireless Communications

Networks

Geographic Information

A Brief History of Police Technology

Agency Systems

Extemal Systems

The Internet and Law Enforcement

Information Exchange

Crime Analysis

Technology in Investigations

Wiretaps

Tracking and Surveillance

Hi-Tech Crime

Major Incident and Disaster Response

Technology in the Street

Personnel and Training

Implementing and Managing Technology

Emerging and Future Technologies

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