Exam 5: Connecting People

LinkedIn uses the freemium model.

For each donation received, ____ charges a percentage for providing the service of enabling donors to give to charitable organizations online and for processing the associated credit card transaction.

You can upload a presentation before you create an account on SlideShare.

As with tags on Flickr or Delicious, hashtags on ____ add additional context and metadata to your tweets.

-Seen in the accompanying figure, the Long Tail is a(n) ____ model that accommodates both mainstream and niche markets.

Many businesses also use social networks to connect internally with their employees and externally with their customers.

As real-time search becomes a common feature of most search engines, search results on your name may contain your most recent updates to Facebook, Twitter, and other ____________________ , unless you explicitly turn off this feature.

You have a Facebook account and have learned the basics for interacting with customers on the site. You now need to learn about Facebook applications in order to determine if they can further help your interaction with customers. -What Facebook application displays organizations that you may wish to support?

Before using a social networking application, you must register with the site and create a ____.

Companies and organizations may advertise their brands by creating ____ on Facebook.

Immediate friends of your friends and their friends are referred to as second-level contacts.

Members of the LinkedIn site may receive requests from other contacts regarding employment or consulting opportunities or inquiries related to their jobs or expertise.

-The intent of the diagram in the accompanying figure is to show the vast choices available in social media and their applications to business.

Because each Twitter tweet must be ____ or less, many tweets make use of shortened URLs that redirect a user to a Web site whose original URL contains many more characters.

On the Internet, because information is ____________________ rather than physical, shelf space is unlimited.

"Let's use the Internet to get people off the Internet" comes from the ____ Manifesto.

-The accompanying figure corresponds to a ____, which centrally stores all aspects of interactions with current and prospective customers.

You have been working with mailing lists for the last few years. You know it is time to start using social networks and would like become acquainted with the general features of social networking. -What contacts may be especially important when using social networks for job seeking?

Salesforce.com, a(n) ____ software, monitors Twitter posts about a company's products.

You have a Facebook account and have learned the basics for interacting with customers on the site. You now need to learn about Facebook applications in order to determine if they can further help your interaction with customers. -What Facebook page displays several applications that you can include as part of your profile?