Exam 9: Receiving Payments and Insurance Problem Solving

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A request for a Medicare administrative law judge hearing can be made if the amount in controversy is at least

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A

FTC stands for _________________________.

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Federal Trade Commission

Monitoring the activities of insurance companies and making sure that the interests of the policyholders are protected are the jobs of the insurance ____________________.

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commission

A delinquent insurance claim may be easily located by reviewing the _________________________.

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Which statement is true of the insurance commission of the state?

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If an insured is in disagreement with the insurer for settlement of a claim, a suit must begin within

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A Level 1 Medicare redetermination (appeal) may be made by telephone, in writing, or by submitting a CMS-20027 form.

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The highest level of a Medicare redetermination is with an administrative law judge hearing.

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The total number of levels of redetermination that exist in the Medicare program is

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The following are examples of problem claim filing EXCEPT:

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An insurance claim for which prior approval was not obtained would be

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When downcoding occurs, payment will

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Overdue payment on an insurance claim is referred to as ____________________.

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What should you do if an insurance carrier requests information about another insurance carrier?

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Insurance companies are rated according to the number of complaints received about them.

(True/False)
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An insurance claim that is processed without following specific insurance carrier instructions is considered a/an ____________________ claim.

(Short Answer)
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If the medical practice receives payment from an insurance company that is more than the contract rate, it is called a/an ____________________.

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The explanation of benefits (EOB), which details the amount allowable, the amount that needs to be adjusted, and the reason why, is issued by the health insurance company.

(True/False)
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The patient's health insurance card specifies all benefits and coverages.

(True/False)
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A rejected insurance claim should be corrected and sent for review or appeal.

(True/False)
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