Question 1

Which appraisal method is most likely to cover the entire evaluation period and not focus on the last few weeks or months?

Accepted Answer

A)  essay 
B)  rating scale 
C)  critical incident 
D)  paired comparison 
A)  essay 
B)  rating scale 
C)  critical incident 
D)  paired comparison C

Question 2

According to the Uniform Guidelines and the court system, job-relatedness is the essential element in evaluation criteria for performance appraisals.

Accepted Answer

A) True 
 B)False  True

Question 3

Formally documenting performance appraisal data is primarily necessary to ________.

Accepted Answer

A)  file federal employment reports 
B)  protect employers from lawsuits 
C)  help employees schedule necessary training 
D)  allow employers time for the appeals process 
A)  file federal employment reports 
B)  protect employers from lawsuits 
C)  help employees schedule necessary training 
D)  allow employers time for the appeals process B

Question 4

What is the final step in the appraisal process?

Accepted Answer

A)  reviewing the appraisal with the employee 
B)  examining the work performance of the employee 
C)  appraising the work performance of the employee 
D)  communicating performance criteria to the employee 
A)  reviewing the appraisal with the employee 
B)  examining the work performance of the employee 
C)  appraising the work performance of the employee 
D)  communicating performance criteria to the employee

Question 5

The critical incident method is an appraisal approach that rates employees according to defined factors.

Accepted Answer

A) True 
 B)False

Question 6

Kyra works as a marketing assistant and will be receiving a performance appraisal soon. Kyra will receive ratings from her supervisors, team members, subordinates, and customers. Kyra will also be asked to review her own performance. Which performance appraisal method is most likely used at Kyra's firm?

Accepted Answer

A)  rating scales method 
B)  work standards method 
C)  critical incident method 
D)  360-degree feedback evaluation method 
A)  rating scales method 
B)  work standards method 
C)  critical incident method 
D)  360-degree feedback evaluation method

Question 7

Performance appraisal is an informal system of review and evaluation of individual or team task performance.

Accepted Answer

A) True 
 B)False

Question 8

The critical incident method is a variation of the ranking method in which the performance of each employee is compared with every other employee in the group.

Accepted Answer

A) True 
 B)False

Question 9

When it is time for Margaret to provide performance appraisals, she organizes her subordinates in a list from best employee to worst employee. Which method does Margaret most likely use?

Accepted Answer

A)  critical incident 
B)  360-degree 
C)  ranking 
D)  work standards 
A)  critical incident 
B)  360-degree 
C)  ranking 
D)  work standards

Question 10

What is the benefit of having subordinates evaluate supervisors?

Accepted Answer

A)  increasing the opportunity to expand a department 
B)  decreasing the reliance on traditional performance appraisals 
C)  increasing a supervisor's awareness of the work group's needs 
D)  decreasing a supervisor's authority over subordinates in a work group 
A)  increasing the opportunity to expand a department 
B)  decreasing the reliance on traditional performance appraisals 
C)  increasing a supervisor's awareness of the work group's needs 
D)  decreasing a supervisor's authority over subordinates in a work group

Question 11

According to the text, what is the Achilles' heel of the entire evaluation process?

Accepted Answer

A)  observing employees 
B)  scheduling employee training 
C)  conducting the appraisal interview 
D)  maintaining objectivity during the process 
A)  observing employees 
B)  scheduling employee training 
C)  conducting the appraisal interview 
D)  maintaining objectivity during the process

Question 12

Which two methods are combined in the BARS method?

Accepted Answer

A)  essay and forced distribution 
B)  critical incident and rating scales 
C)  work standards and critical incident 
D)  forced distribution and 360-feedback 
A)  essay and forced distribution 
B)  critical incident and rating scales 
C)  work standards and critical incident 
D)  forced distribution and 360-feedback

Question 13

Appearance and cognitive aptitude are examples of which appraisal criteria?

Accepted Answer

A)  goal achievement 
B)  competencies 
C)  behaviors 
D)  traits 
A)  goal achievement 
B)  competencies 
C)  behaviors 
D)  traits

Question 14

Having multiple raters makes the 360-degree feedback evaluation method more legally defensible and less costly.

Accepted Answer

A) True 
 B)False

Question 15

The ________ of appraisal compares each employee's performance to a predetermined standard or expected level of output.

Accepted Answer

A)  critical incident method 
B)  work standards method 
C)  forced distribution method 
D)  behaviorally anchored rating scale method 
A)  critical incident method 
B)  work standards method 
C)  forced distribution method 
D)  behaviorally anchored rating scale method

Question 16

Which case ruled that general characteristics such as leadership, appearance, and personal conduct are subjective and may be unrelated to job performance?

Accepted Answer

A)  Campbell v Miller Construction 
B)  Smith v Ardron Construction 
C)  Anderson v West Coast Energy 
D)  Wade v Mississippi Cooperative Extension Service 
A)  Campbell v Miller Construction 
B)  Smith v Ardron Construction 
C)  Anderson v West Coast Energy 
D)  Wade v Mississippi Cooperative Extension Service

Question 17

The BARS method combines elements of the traditional rating scales and critical incident methods.

Accepted Answer

A) True 
 B)False

Question 18

Organizations that structure employees into self-directed teams are using peers to appraise performance less frequently because of time constraints.

Accepted Answer

A) True 
 B)False

Question 19

In which of the following areas would it be MOST difficult to establish highly objective work standards for the purpose of performance appraisals?

Accepted Answer

A)  manufacturing 
B)  assembly 
C)  teaching 
D)  sales 
A)  manufacturing 
B)  assembly 
C)  teaching 
D)  sales

Question 20

If a firm wants to emphasize the future, including the behaviors and outcomes needed to develop the employee, and, in the process, achieve the firm's goals, what performance criteria should be used?

Accepted Answer

A)  improvement potential 
B)  competencies 
C)  goal achievement 
D)  traits 
A)  improvement potential 
B)  competencies 
C)  goal achievement 
D)  traits

Which appraisal method is most likely to cover the entire evaluation period and not focus on the last few weeks or months?

According to the Uniform Guidelines and the court system, job-relatedness is the essential element in evaluation criteria for performance appraisals.

Formally documenting performance appraisal data is primarily necessary to ________.

What is the final step in the appraisal process?

The critical incident method is an appraisal approach that rates employees according to defined factors.

Performance appraisal is an informal system of review and evaluation of individual or team task performance.

The critical incident method is a variation of the ranking method in which the performance of each employee is compared with every other employee in the group.

When it is time for Margaret to provide performance appraisals, she organizes her subordinates in a list from best employee to worst employee. Which method does Margaret most likely use?

What is the benefit of having subordinates evaluate supervisors?

According to the text, what is the Achilles' heel of the entire evaluation process?

Which two methods are combined in the BARS method?

Appearance and cognitive aptitude are examples of which appraisal criteria?

Having multiple raters makes the 360-degree feedback evaluation method more legally defensible and less costly.

The ________ of appraisal compares each employee's performance to a predetermined standard or expected level of output.

Which case ruled that general characteristics such as leadership, appearance, and personal conduct are subjective and may be unrelated to job performance?

The BARS method combines elements of the traditional rating scales and critical incident methods.

Organizations that structure employees into self-directed teams are using peers to appraise performance less frequently because of time constraints.

In which of the following areas would it be MOST difficult to establish highly objective work standards for the purpose of performance appraisals?

If a firm wants to emphasize the future, including the behaviors and outcomes needed to develop the employee, and, in the process, achieve the firm's goals, what performance criteria should be used?

Strategic Human Resource Management: an Overview

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Workforce Diversity, Equal Employment Opportunity, and Affirmative Action

Job Analysis, Strategic Planning, and Human Resource Planning

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Exam 8: Performance Management and Appraisal

Which appraisal method is most likely to cover the entire evaluation period and not focus on the last few weeks or months?

According to the Uniform Guidelines and the court system, job-relatedness is the essential element in evaluation criteria for performance appraisals.

Formally documenting performance appraisal data is primarily necessary to ________.

What is the final step in the appraisal process?

The critical incident method is an appraisal approach that rates employees according to defined factors.

Performance appraisal is an informal system of review and evaluation of individual or team task performance.

The critical incident method is a variation of the ranking method in which the performance of each employee is compared with every other employee in the group.

When it is time for Margaret to provide performance appraisals, she organizes her subordinates in a list from best employee to worst employee. Which method does Margaret most likely use?

What is the benefit of having subordinates evaluate supervisors?

According to the text, what is the Achilles' heel of the entire evaluation process?

Which two methods are combined in the BARS method?

Appearance and cognitive aptitude are examples of which appraisal criteria?

Having multiple raters makes the 360-degree feedback evaluation method more legally defensible and less costly.

The ________ of appraisal compares each employee's performance to a predetermined standard or expected level of output.

Which case ruled that general characteristics such as leadership, appearance, and personal conduct are subjective and may be unrelated to job performance?

The BARS method combines elements of the traditional rating scales and critical incident methods.

Organizations that structure employees into self-directed teams are using peers to appraise performance less frequently because of time constraints.

In which of the following areas would it be MOST difficult to establish highly objective work standards for the purpose of performance appraisals?

If a firm wants to emphasize the future, including the behaviors and outcomes needed to develop the employee, and, in the process, achieve the firm's goals, what performance criteria should be used?

Strategic Human Resource Management: an Overview

Business Ethics and Corporate Social Responsibility

Workforce Diversity, Equal Employment Opportunity, and Affirmative Action

Job Analysis, Strategic Planning, and Human Resource Planning

Recruitment

Selection

Training and Development

Direct Financial Compensation

Indirect Financial Compensation Benefits and Nonfinancial Compensation

A Safe and Healthy Work Environment

Labor Unions and Collective Bargaining

Internal Employee Relations

Global Human Resource Management

Filters