Exam 9: Assertiveness: Your Responsibility

What are the expected outcomes of using assertive communication in the nursing workplace? (Select all that apply.)

A newly graduated LPN/LVN who is orienting to the unit tells a peer, "You should have seen that new associate degree RN trying to take care of three patients! She was so disorganized that it made me glad I'm an LPN/LVN." The LPN/LVN is demonstrating

A nurse demonstrates assertive behavior by doing which of the following?

A nurse is appointed to a workplace committee to plan changes in the emergency department. The committee's task is to make recommendations that will provide an environment that deters violence. Which recommendations are consistent with this goal? (Select all that apply.)

A nurse demonstrates nonassertive behavior by doing which of the following?

A nurse demonstrates assertive behavior by doing which of the following?

A nursing student's mother states, "I need you to watch your younger siblings while I play bingo." The nursing student had planned to prepare for a unit examination. An assertive approach would be to say

Which of the following measures are most helpful to the nurse who makes a personal commitment to practice violence prevention in the workplace? (Select all that apply.)

Which behavior should be considered an early sign that a coworker may have the potential for violence?

The student nurse has a goal to become a more assertive person. To achieve this, the student nurse must be willing to

Which statement shows a personal commitment to work on the goal of devoting more time to coursework for the LPN/LVN program?

A staff nurse enters the room in which you're giving care to a patient in traction. She calls you aside and states, "I've watched you all morning. You don't seem to know how to do anything right. Look at you now! You're bathing the patient and it's almost time for lunch." An assertive approach would be to say

Which statements about manipulation would be useful to the nurse who interacts with both patients and peers? (Select all that apply.)

A student nurse is assigned to care for a patient who is known to be angry. During the caregiving process, the patient hits the student nurse. The action the student nurse should initially take is

A nurse experiences potential danger from a patient who is highly suspicious and fears being harmed. Which behaviors by the nurse will help alleviate the threat of violence? (Select all that apply.)

The intervention that is most effective at reducing patient violence against nurses is

When a nurse tells a peer, "You have to watch out for the charge nurse. Sometimes she's OK, but sometimes she's just plain unreasonable. The best thing to do is to tell her off the first time she gets on your back about something. Keep me posted and I'll try to help you." An assertive reply would be

Which nonverbal behavior is most congruent with a nurse's assertive verbal statement?

The instructor tells a nursing student to hurry with the assignment in order to help a classmate who is behind with work. The student has promised a patient she'd return in 15 minutes to polish the patient's nails. Which response would be considered assertive?

A nurse demonstrates assertive behavior by doing which of the following?