Question 1

Which of the following terms is used to describe the degree of urgency an individual attaches to the satisfaction of a particular need?

Accepted Answer

A)  Hierarchy of needs 
B)  Need deprivation 
C)  Needs analysis 
D)  Need salience 
A)  Hierarchy of needs 
B)  Need deprivation 
C)  Needs analysis 
D)  Need salience

Question 2

What is the definition of membership behaviour?

Accepted Answer

A)  Paying ones dues on time 
B)  Being polite with others 
C)  A decision to join and stay with a firm 
D)  The attitude one holds toward one's job and the workplace 
A)  Paying ones dues on time 
B)  Being polite with others 
C)  A decision to join and stay with a firm 
D)  The attitude one holds toward one's job and the workplace

Question 3

As the owner of a furniture moving company you require physically fit workers.The average weight of your workers is 240 pounds.You designed a special incentive program to encourage employees to lose weight.Three hundred dollars was given to the employee who lost the most weight over a three month period.The winner dropped thirty-five pounds but gained it all back to compete again in the competition.This example demonstrates which type of reward problem?

Accepted Answer

A)  Failure to produce desired behaviour 
B)  Production of desired behaviour and undesirable consequences 
C)  Production of reward dissatisfaction 
D)  Unfair compensation practices 
A)  Failure to produce desired behaviour 
B)  Production of desired behaviour and undesirable consequences 
C)  Production of reward dissatisfaction 
D)  Unfair compensation practices

Question 4

Task behaviour can be generated through organizational identification.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following factors is not considered to be part of the expectancy theory?

Accepted Answer

A)  Valence 
B)  Hygiene 
C)  Instrumentality 
D)  Expectancy 
A)  Valence 
B)  Hygiene 
C)  Instrumentality 
D)  Expectancy

Question 6

Which of the following perceptions refers to distributive justice?

Accepted Answer

A)  That fair pay policies and practices are followed 
B)  That overall reward outcomes are fair 
C)  That all employees receive due process 
D)  That the process for reward determination is fair 
A)  That fair pay policies and practices are followed 
B)  That overall reward outcomes are fair 
C)  That all employees receive due process 
D)  That the process for reward determination is fair

Question 7

Which of the following is not a consequence of job satisfaction?

Accepted Answer

A)  Decreased grievances 
B)  Reduced stress 
C)  Increased job effort 
D)  Positive group norms 
A)  Decreased grievances 
B)  Reduced stress 
C)  Increased job effort 
D)  Positive group norms

Question 8

Which of the following statements is false?

Accepted Answer

A)  Generating membership behaviour depends on job satisfaction. 
B)  Task behaviour can be generated through organizational identification. 
C)  One of the keys for generating citizenship behaviour is motivation. 
D)  Organizational identification can have a positive impact on job satisfaction and motivation. 
A)  Generating membership behaviour depends on job satisfaction. 
B)  Task behaviour can be generated through organizational identification. 
C)  One of the keys for generating citizenship behaviour is motivation. 
D)  Organizational identification can have a positive impact on job satisfaction and motivation.

Question 9

A behavioural framework provides a conceptual toolkit for understanding which aspect of compensation?

Accepted Answer

A)  The organizational context within which compensation management takes place 
B)  The managerial strategy that best fits an organization 
C)  How the structural variables interact to produce employee behaviour 
D)  The behaviour that various compensation plans will likely produce 
A)  The organizational context within which compensation management takes place 
B)  The managerial strategy that best fits an organization 
C)  How the structural variables interact to produce employee behaviour 
D)  The behaviour that various compensation plans will likely produce

Question 10

Briefly explain the purpose of the behavioural framework for compensation.

Accepted Answer

Rewards have a powerful effect on behavi

Question 11

You are extremely happy with your job and would not hesitate to recommend your company as a good place to work.Which key employee attitude are you expressing?

Accepted Answer

A)  Organizational identification 
B)  Motivation 
C)  Job satisfaction 
D)  Commitment 
A)  Organizational identification 
B)  Motivation 
C)  Job satisfaction 
D)  Commitment

Question 12

From an employee behavioural perspective,what steps need to be followed to design an effective reward system?

Accepted Answer

An effective reward system generates the

Question 13

Which of the following refers to content theories of motivation?

Accepted Answer

A)  Theories based on reinforcement theories 
B)  Theories that focus on managerial strategies 
C)  Theories that focus on understanding the means by which people make choices 
D)  Theories that focus on human needs 
A)  Theories based on reinforcement theories 
B)  Theories that focus on managerial strategies 
C)  Theories that focus on understanding the means by which people make choices 
D)  Theories that focus on human needs

Question 14

Which of the following employee behaviours is appropriate for firms using a classical managerial strategy?

Accepted Answer

A)  Membership 
B)  Organizational citizenship 
C)  Task 
D)  All behaviours 
A)  Membership 
B)  Organizational citizenship 
C)  Task 
D)  All behaviours

Question 15

According to expectancy theory which of the following would be an example of negative instrumentality?

Accepted Answer

A)  You believe no matter how hard you work your performance will not be recongized. 
B)  You do not have confidence in your ability to perform the required task. 
C)  You do not value the reward. 
D)  You are not motivated to exert any effort. 
A)  You believe no matter how hard you work your performance will not be recongized. 
B)  You do not have confidence in your ability to perform the required task. 
C)  You do not value the reward. 
D)  You are not motivated to exert any effort.

Question 16

Which of the following actions would be an example of positive reinforcement?

Accepted Answer

A)  A manager praises an employee for good performance 
B)  A supervisor ignores an employee who consistently asks for direction 
C)  A manager gives an employee a one-day suspension without pay for showing up late 
D)  An employee accepts the least desirable job in the plant hoping to be promoted 
A)  A manager praises an employee for good performance 
B)  A supervisor ignores an employee who consistently asks for direction 
C)  A manager gives an employee a one-day suspension without pay for showing up late 
D)  An employee accepts the least desirable job in the plant hoping to be promoted

Question 17

Which of the following attitudes refers to the strength of an employee's desire to perform his or her job duties well?

Accepted Answer

A)  job satisfaction 
B)  work motivation 
C)  organizational identification 
D)  organizational commitment 
A)  job satisfaction 
B)  work motivation 
C)  organizational identification 
D)  organizational commitment

Question 18

Why should human resources practitioners provide a realistic job preview and honestly communicate to new hires the responsibilities and expectations of the employer as well as those the organization will give in exchange?

Accepted Answer

A)  To ensure company profitability 
B)  To sustain the psychological contract 
C)  To avoid perceived inequity 
D)  To reduce anxiety 
A)  To ensure company profitability 
B)  To sustain the psychological contract 
C)  To avoid perceived inequity 
D)  To reduce anxiety

Question 19

Briefly explain the difference between content theories of motivation and process theories of motivation,and provide examples of each.

Accepted Answer

Content (or needs)theories of motivation

Question 20

When employees are faced with reward dissatisfaction,their two main options are to demand higher pay or find a more rewarding job.

Accepted Answer

A) True 
 B)False

Which of the following terms is used to describe the degree of urgency an individual attaches to the satisfaction of a particular need?

What is the definition of membership behaviour?

Task behaviour can be generated through organizational identification.

Which of the following factors is not considered to be part of the expectancy theory?

Which of the following perceptions refers to distributive justice?

Which of the following is not a consequence of job satisfaction?

Which of the following statements is false?

A behavioural framework provides a conceptual toolkit for understanding which aspect of compensation?

Briefly explain the purpose of the behavioural framework for compensation.

You are extremely happy with your job and would not hesitate to recommend your company as a good place to work.Which key employee attitude are you expressing?

From an employee behavioural perspective,what steps need to be followed to design an effective reward system?

Which of the following refers to content theories of motivation?

Which of the following employee behaviours is appropriate for firms using a classical managerial strategy?

According to expectancy theory which of the following would be an example of negative instrumentality?

Which of the following actions would be an example of positive reinforcement?

Which of the following attitudes refers to the strength of an employee's desire to perform his or her job duties well?

Why should human resources practitioners provide a realistic job preview and honestly communicate to new hires the responsibilities and expectations of the employer as well as those the organization will give in exchange?

Briefly explain the difference between content theories of motivation and process theories of motivation,and provide examples of each.

When employees are faced with reward dissatisfaction,their two main options are to demand higher pay or find a more rewarding job.

A Road Map to Effective Communication

A Strategic Framework for Compensation

Components of Compensation Strategy

Performance Pay Choices

Formulating the Reward and Compensation Strategy

Evaluating Jobs: the Job Evaluation Process

Evaluating Jobs: the Point Method of Job Evaluation

Evaluating the Market

Evaluating Individuals

Designing Performance Pay Plans

Designing Indirect Pay Plans

Activating and Maintaining an Effective Compensation System

Filters

Exam 3: A Behavioural Framework for Compensation

Which of the following terms is used to describe the degree of urgency an individual attaches to the satisfaction of a particular need?

What is the definition of membership behaviour?

Task behaviour can be generated through organizational identification.

Which of the following factors is not considered to be part of the expectancy theory?

Which of the following perceptions refers to distributive justice?

Which of the following is not a consequence of job satisfaction?

Which of the following statements is false?

A behavioural framework provides a conceptual toolkit for understanding which aspect of compensation?

Briefly explain the purpose of the behavioural framework for compensation.

You are extremely happy with your job and would not hesitate to recommend your company as a good place to work.Which key employee attitude are you expressing?

From an employee behavioural perspective,what steps need to be followed to design an effective reward system?

Which of the following refers to content theories of motivation?

Which of the following employee behaviours is appropriate for firms using a classical managerial strategy?

According to expectancy theory which of the following would be an example of negative instrumentality?

Which of the following actions would be an example of positive reinforcement?

Which of the following attitudes refers to the strength of an employee's desire to perform his or her job duties well?

Why should human resources practitioners provide a realistic job preview and honestly communicate to new hires the responsibilities and expectations of the employer as well as those the organization will give in exchange?

Briefly explain the difference between content theories of motivation and process theories of motivation,and provide examples of each.

When employees are faced with reward dissatisfaction,their two main options are to demand higher pay or find a more rewarding job.

A Road Map to Effective Communication

A Strategic Framework for Compensation

Components of Compensation Strategy

Performance Pay Choices

Formulating the Reward and Compensation Strategy

Evaluating Jobs: the Job Evaluation Process

Evaluating Jobs: the Point Method of Job Evaluation

Evaluating the Market

Evaluating Individuals

Designing Performance Pay Plans

Designing Indirect Pay Plans

Activating and Maintaining an Effective Compensation System

Filters