Exam 6: Creating Product Solutions
Exam 1: Relationship Selling Opportunities in the Information Economy67 Questions
Exam 2: Evolution of Selling Models That Compliment the Marketing Concept67 Questions
Exam 3: Ethics: the Foundation for Partnering Relationships That Create Value67 Questions
Exam 4: Creating Value With a Relationship Strategy67 Questions
Exam 5: Communication Styles: A Key to Adaptive Selling Today67 Questions
Exam 6: Creating Product Solutions67 Questions
Exam 7: Product-Selling Strategies That Add Value67 Questions
Exam 8: The Buying Process and Buyer Behavior67 Questions
Exam 9: Developing and Qualifying Prospects and Accounts67 Questions
Exam 10: Approaching the Customer With Adaptive Selling67 Questions
Exam 11: Determining Customer Needs With a Consultative Questioning Strategy67 Questions
Exam 12: Creating Value With the Consultative Presentation67 Questions
Exam 13: Negotiating Buyer Concerns67 Questions
Exam 14: Adapting the Close and Confirming the Partnership67 Questions
Exam 15: Servicing the Sale and Building the Partnership67 Questions
Exam 16: Opportunity Management: The Key to Greater Sales Productivity67 Questions
Exam 17: Management of the Sales Force67 Questions
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A customer walks into a ShipNow location with four boxes and a document envelope,all going to different destinations in different amounts of time with different security and notification needs.
-Sean,a ShipNow salesperson,has a meeting scheduled with Zippy Shoes,an online shoe retailer that ships hundreds of packages each day.Sean is in the process of developing a written proposal that will be included with his sales presentation.Which of the following should most likely be addressed in the "Objective" component of the proposal?
(Multiple Choice)
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Salespeople who can develop a sales proposal that contains specific information about the return on investment are more likely to get a favorable response from key decision makers.
(True/False)
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Clyde,the owner of Quick-Clean,a laundromat,notices that the laundromat across the street,E-Z Clean,offers free pick-up and delivery of laundry from Monday to Friday,9-5.Clyde has observed that many Quick-Clean customers seem frazzled and overburdened both when they drop clothing off before work in the morning and when they pick up their clean laundry after work.
-Which of the following should Clyde most likely emphasize when developing marketing materials for Quick-Clean?
(Multiple Choice)
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Developing a product strategy in the Strategic/Consultative Selling Model involves using three prescriptions for successful sales.List each one.
(Essay)
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A customer walks into a ShipNow location with four boxes and a document envelope,all going to different destinations in different amounts of time with different security and notification needs.
-ShipNow requires every new store salesperson to ride along on deliveries with drivers for two weeks before beginning the sales course necessary to be able to have contact with customers.What is the most likely purpose of the ride-alongs?
(Multiple Choice)
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