Exam 10: Approaching the Customer With Adaptive Selling

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Juan Alcobar is junior sales representative for a large equipment manufacturer.Sarah Gittins,a senior sales representative,has requested that Juan help her to prepare a sales presentation for a new prospect. -Sarah and Juan work together to analyze the answers to the questions Sarah asked the prospect about their needs.Based on this analysis,Juan and Sarah put together:

(Multiple Choice)

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Question 61

Juan Alcobar is junior sales representative for a large equipment manufacturer.Sarah Gittins,a senior sales representative,has requested that Juan help her to prepare a sales presentation for a new prospect. -Juan and Sarah make a second call on the client to present the proposal.After thanking the prospect for agreeing to a meeting,Sarah says,"I would like to accomplish three goals during the time you've given us today." Which approach is Sarah most likely using?

(Multiple Choice)

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Question 62

A good way to get the prospect's attention would be to use the customer benefit approach.

(True/False)

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Question 63

Which of the following is an effective suggestion for dealing with sales call reluctance?

(Multiple Choice)

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Question 64

Which of the following statements concerning selling in England is true?

(Multiple Choice)

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Question 65

The major purpose of the approach is to:

(Multiple Choice)

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Question 66

Which step in the presentation plan involves determining needs and selecting a product solution?

(Multiple Choice)

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Question 67

Showing 61 - 67 of 67

A good way to get the prospect's attention would be to use the customer benefit approach.

Which of the following is an effective suggestion for dealing with sales call reluctance?

Which of the following statements concerning selling in England is true?

The major purpose of the approach is to:

Which step in the presentation plan involves determining needs and selecting a product solution?

Relationship Selling Opportunities in the Information Economy

Evolution of Selling Models That Compliment the Marketing Concept

Ethics: the Foundation for Partnering Relationships That Create Value

Creating Value With a Relationship Strategy

Communication Styles: A Key to Adaptive Selling Today

Creating Product Solutions

Product-Selling Strategies That Add Value

The Buying Process and Buyer Behavior

Developing and Qualifying Prospects and Accounts

Determining Customer Needs With a Consultative Questioning Strategy

Creating Value With the Consultative Presentation

Negotiating Buyer Concerns

Adapting the Close and Confirming the Partnership

Servicing the Sale and Building the Partnership

Opportunity Management: The Key to Greater Sales Productivity

Management of the Sales Force

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