Exam 7: Power and Resistance at Work

In his study of a high tech engineering firm,Gideon Kunda found that which of the following groups were subject to normative control:

Resistance is important for each of the following reasons except:

There is always struggle around ideologies,as different social groups compete to shape the meanings that make up social reality.

When many people think of a nurse,they envision a woman.This assumption is an example of which aspect of ideology?

___________ is not a thing that someone can possess,but rather is exercised through a dynamic process in which relations of interdependence exist between actors in organizational settings.

The form of power rooted in the charisma of the person exercising influence is ___________ power.

Disney employees are required to manage their feelings in order to help create an experience of "the happiest place on earth." However,below Disney World's Magic Kingdom is a system of tunnels for use by employees.In this "off-stage" area you might run across a ride attendant grumbling about the heat or Snow White taking a smoke break.In other words,this area often functions as a place for:

"Busy-ness" is a(n)_____________construct;it is not a naturally occurring,objective feature of society,but rather is a socially constructed phenomenon that gives shape and meaning to people's lives.

Through various strategies,Company X creates an environment in which employees develop a strong sense of organizational identity.The company has been making a profit and generally doing well.However,growth has been slow lately,so in order to improve quarterly earnings reports and keep shareholders happy,the company lays off 10% of its workforce.From a critical perspective,this situation is problematic because the company actively promotes a sense of identification while

Corey is the only person in the office who is able to re-establish the local area network connection when it goes down.According to French and Raven,this gives Corey a basis for which type of power:

Dion is a charismatic person.People want to identify with him and do well for him.According to French and Raven,this gives Dion a basis for which type of power:

On a 100-degree summer day,Christine is working as a counselor and coach at a soccer camp for middle-schoolers.By the end of the day she's tired,hot,and irritable.However,she must continue to be cheerful and energetic in order to motivate her campers.Christine must engage in:

In his ethnographic study of a machine tool factory,Michael Burawoy describes a game that workers play that functions ideologically to produce a system of hegemony.This game was called:

Power is only exercised when one person or group is able to directly and measurably influence the behavior of another person.

Narratives of equality and justice inform the perceptions of most U.S.citizens,leading them to severely underestimate the actual inequality of wealth distribution in the U.S.This situation is an example of which aspect of ideology?

Web sites and other social media provide a vehicle for employee resistance and dissert outside of the formal purview their employers.

A person may exercise positional,coercive,and reward power simultaneously.

The existence of a consensus amongst different groups means that power is not being exercised.

Scholars in the critical organizational tradition are interested in studying organizations as sites of _________________ and _________________.

Critical organizational communication researchers have studied which of the following communication phenomena to try to understand how power and resistance work at an everyday level?