Question 1

Which person is the best referral for a patient who speaks a foreign language?

Accepted Answer

A) A family member. 
B) A speech therapist. 
C) An interpreter. 
D) A mental health nurse specialist. 
A) A family member. 
B) A speech therapist. 
C) An interpreter. 
D) A mental health nurse specialist.

Question 2

What characterizes nurses who make the best communicators?

Accepted Answer

A) Developing critical thinking skills. 
B) Liking different kinds of people. 
C) Learning effective psychomotor skills. 
D) Maintaining perceptual biases. 
A) Developing critical thinking skills. 
B) Liking different kinds of people. 
C) Learning effective psychomotor skills. 
D) Maintaining perceptual biases.

Question 3

The staff is having a hard time getting an older person to communicate.Which technique should the nurse suggest the staff use?

Accepted Answer

A) Allow the patient to reminisce. 
B) Try changing topics often. 
C) Involve only the patient in conversations. 
D) Ask the patient for explanations. 
A) Allow the patient to reminisce. 
B) Try changing topics often. 
C) Involve only the patient in conversations. 
D) Ask the patient for explanations.

Question 4

A nurse is using SOLER to facilitate active listening.Which technique should the nurse use for "R"?

Accepted Answer

A) Relax. 
B) Respect. 
C) Reminisce. 
D) Reassure. 
A) Relax. 
B) Respect. 
C) Reminisce. 
D) Reassure.

Question 5

An older patient is wearing a hearing aid.Which technique should the nurse use to facilitate communication?

Accepted Answer

A) Speak clearly and loudly. 
B) Turn off the television. 
C) Chew gum. 
D) Use at least 14-point print. 
A) Speak clearly and loudly. 
B) Turn off the television. 
C) Chew gum. 
D) Use at least 14-point print.

Question 6

The nurse is in the process of conducting an admission interview with the patient.At one point in the discussion,the patient has provided information that the nurse would like to clarify.Using the technique of clarification,how does the nurse respond?

Accepted Answer

A) "I'm not sure that I understand what you mean by that statement." 
B) "The electrocardiogram records information about your heart's electrical activity." 
C) "Let's look at the problem you have had with your medication at home." 
D) "What's your biggest concern at the moment?" 
A) "I'm not sure that I understand what you mean by that statement." 
B) "The electrocardiogram records information about your heart's electrical activity." 
C) "Let's look at the problem you have had with your medication at home." 
D) "What's your biggest concern at the moment?"

Question 7

The nurse asks a patient where the pain is,and the patient responds by pointing to the area of pain.Which form of communication did the patient use?

Accepted Answer

A) Verbal. 
B) Nonverbal. 
C) Intonation. 
D) Vocabulary. 
A) Verbal. 
B) Nonverbal. 
C) Intonation. 
D) Vocabulary.

Question 8

Which of the following patients will cause the greatest communication concerns for a nurse?

Accepted Answer

A) A patient who is alert,has strong self-esteem,and is hungry. 
B) A patient who is oriented,pain free,and blind. 
C) A patient who is cooperative,depressed,and hard of hearing. 
D) A patient who is dyspneic,has a tracheostomy,and is anxious. 
A) A patient who is alert,has strong self-esteem,and is hungry. 
B) A patient who is oriented,pain free,and blind. 
C) A patient who is cooperative,depressed,and hard of hearing. 
D) A patient who is dyspneic,has a tracheostomy,and is anxious.

Exam 17: Communication and Relational Practice

Which person is the best referral for a patient who speaks a foreign language?

What characterizes nurses who make the best communicators?

The staff is having a hard time getting an older person to communicate.Which technique should the nurse suggest the staff use?

A nurse is using SOLER to facilitate active listening.Which technique should the nurse use for "R"?

An older patient is wearing a hearing aid.Which technique should the nurse use to facilitate communication?

The nurse is in the process of conducting an admission interview with the patient.At one point in the discussion,the patient has provided information that the nurse would like to clarify.Using the technique of clarification,how does the nurse respond?

The nurse asks a patient where the pain is,and the patient responds by pointing to the area of pain.Which form of communication did the patient use?

Which of the following patients will cause the greatest communication concerns for a nurse?

Health and Wellness

The Canadian Health Care Delivery System

The Development of Nursing in Canada

Community Health Nursing Practice

Theoretical Foundations of Nursing Practice

Evidence-Informed Practice

Nursing Values and Ethics

Legal Implications in Nursing Practice

Global Health

Indigenous Health

Nursing Leadership, management, and Collaborative Practice

Critical Thinking in Nursing Practice

Nursing Assessment, diagnosis, and Planning

Implementing and Evaluating Nursing Care

Documenting and Reporting

Nursing Informatics and Canadian Nursing Practice

Patient-Centred Care: Interprofessional Collaborative Practice

Family Nursing

Patient Education

Developmental Theories

Conception Through Adolescence

Young to Middle Adulthood

Older Persons

The Experience of Loss, death, and Grief

Self-Concept

Sexuality

Spirituality in Health and Health Care

Stress and Adaptation

Vital Signs

Pain Assessment and Management

Health Assessment and Physical Examination

Infection Control

Medication Administration

Complementary and Alternative Approaches in Health Care

Activity and Exercise

Quality and Patient Safety

Hygiene

Cardiopulmonary Functioning and Oxygenation

Fluid, electrolyte, and Acid-base Balances

Sleep

Nutrition

Urinary Elimination

Bowel Elimination

Mobility and Immobility

Skin Integrity and Wound Care

Sensory Alterations

Care of Surgical Patients

Filters