Exam 13: Choices in Systems Acquisition

Offshoring has caused layoffs of programmers in Western countries and created much bitterness among those professionals and supporters of local labor.

List the advantages and disadvantages of custom-designed applications.

__________include ERP,SCM,and CRM applications and typically cost millions of dollars.

In order to overcome connectivity issues and reduce security risks,some clients prefer to use a(n)__________ rather than the Internet to connect to application service providers.

__________is the proportion of time that the ASP's systems and communication links are up and running.

Outsourcing __________ISs incurs more risk than outsourcing the routine tasks of operational ISs.