Exam 17: Managing Quality and Safety

A nursing committee is responsible for evaluating the process of health care agency in their quality assurance efforts.Which of the following techniques would most likely be used by the committee members?

A nurse has identified a need to increase the quality assurance efforts within the home care agency.Which of the following has most likely occurred?

Stakeholders developing a new community-oriented clinic plan want to include a quality assurance (QA)program.Which of the following would be the first step in measuring the structure component?

In which of the following ways does licensing differ from accreditation?

The management team of the Central County Community Health Agency wants to analyze the cost of homebound client services.Which of the following records are most likely to provide useful data?

What is the primary goal of total quality management?

A wealthy factory owner says,"I don't care about the poor.I just want the best care available for me and my family.Why should I care whether other people get health care or not?" Which of the following would be the most appropriate response by the nurse?

A nurse is invited to join the utilization review team to help the agency avoid giving unnecessary care.Which of the following difficulties would the nurse most likely confront as client records are reviewed?

Which of the following led to the development of the National Health Quality Improvement Act?

An agency is beginning to implement a general approach for quality improvement.Which of the following activities would the agency most likely implement?

The pharmacist sent up the wrong medication for the patient.The nurse filled out an incident report when the error was discovered.Which of the following best describes the likely outcome when the quality improvement team reviews the incident report?

A nurse is implementing tertiary prevention strategies as part of the quality management process.Which of the following best describes a strategy the nurse would have used?

Which of the components of the PDCA model and Donabedian's framework is the most crucial?

A home health care agency has major problems but does not want consumers to know about these problems while the agency decides what should be done to improve them.Employees are not told to lie,but they are advised not to share information.Which of the following is the most likely outcome of this situation?

A home-care nurse is encouraging the administration of the agency to increase their quality assurance efforts.Which of the following best describes a negative outcome from this activity?

How does continuous quality improvement (CQI)differ from quality assurance?

Which of the following is accomplished through the use of traditional quality assurance?

The quality improvement team reviews the records of clients on a monthly basis to determine whether protocols for pain assessment were followed.Which of the following best describes this activity?

Which of the following best describes one of the main problems in ensuring quality for health care in the United States?

An agency has not created a continuous quality improvement program.Which of the following actions should the agency take to help ensure quality care within the institution?