Exam 9: Building Effective Teams and Teamwork

Your best friend remarks that the team members in her management group are getting along great with one another, but that nothing seems to get done in meetings. Everyone seems to be waiting for someone else to take the lead, and they don't have a clear set of rules or expectations for how they should act or who should take which roles. Her group probably needs to move into which stage of group development?

Focusing on productive expressions of individuality, recognizing team achievement, and fostering consensus-building are needed. You are at what stage of team development?

This is your first meeting with your team. What should you do first?

Your manager remarks to you, "Once the team reaches the performing stage, there are no issues to resolve, no questions to answer."

Relationships should be formed during the forming stage of team building.

Personal confrontations, emotional displays, and humor are more likely to be accepted in which cultures?

As a new team leader, Vanessa engages in frequent checking (asking questions of team members to determine levels of agreement, obstacles, dissatisfactions, and needs) with her team members. This is likely to result in enhancing her credibility.

Explain the four stages of team development and the key interpersonal behaviors typically exhibited by team members in each stage.

You have just brought your team together. What should you do in this early stage of your team's development?

To reach the fourth stage of the four stages of team development labeled by Tuckman, a team must progress through the first three stages of development.

Teddy Roosevelt once said, "There is no room in this country for hyphenated Americanism... The one absolutely certain way of bringing this nation to ruin, of preventing all possibility of its continuing to be a nation at all, would be to permit it to become a tangle of squabbling nationalities." How does this statement compare to the criteria of an Everest goal?

Which does an Everest goal require?

Your manager comments, "Although it is nice to have some team members play relationship-building roles, these roles are not essential for the group to develop and be successful. The key is that a majority of team members play task-facilitating roles."

As a team leader, the ability to express certainty about what you want is the single most important requirement for leadership effectiveness.

In order to ensure tensions and differentiation of roles don't tear your team apart during the storming phase, you implement a process where team members express the group's vision and values to all new hires. This will likely be effective.

Groupthink is the ability of a team to bring people together thus increasing the amount of expertise available to solve a problem.

Lately, as team leader, you find yourself spending time answering team members' inquiries into the way the work has been organized. What should you do?

High-performing teams in the performing stage of development emphasize (1) elevating the team's performance and (2) ensuring that each team member flourishes. Which statement is correct?

Managers should be providing supportive feedback and facilitating participation and empowerment at what stage of team development?

One of the responsibilities of a manager in the norming stage of team development is to help establish expectations.