Question 1

Telling a white lie can be an effective way to assert privacy.

Accepted Answer

A) True 
 B)False  True

Question 2

People who behave aggressively ________________________.

Accepted Answer

A)  give good reasons for their beliefs or feelings. 
B)  are generally nonjudgmental 
C)  avoid exaggerating for dramatic effect 
D)  lash out at people with little regard for their feelings 
A)  give good reasons for their beliefs or feelings. 
B)  are generally nonjudgmental 
C)  avoid exaggerating for dramatic effect 
D)  lash out at people with little regard for their feelings D

Question 3

Compromising __________________________________________________.

Accepted Answer

A)  is a good strategy when the issue is extremely important 
B)  is never a good means of conflict management 
C)  is typically characterized as a partial lose-lose approach 
D)  leaves both parties completely satisfied 
A)  is a good strategy when the issue is extremely important 
B)  is never a good means of conflict management 
C)  is typically characterized as a partial lose-lose approach 
D)  leaves both parties completely satisfied C

Question 4

Which of the following is a direct strategy to establish a boundary?

Accepted Answer

A)  Ask the other person why s/he wants the information you do not wish to share. 
B)  Lie to the person. 
C)  Form an I-centered message explaining why you do not want to share the information. 
D)  Ignore the request for information. 
A)  Ask the other person why s/he wants the information you do not wish to share. 
B)  Lie to the person. 
C)  Form an I-centered message explaining why you do not want to share the information. 
D)  Ignore the request for information.

Question 5

The style of conflict resolution that is considered the best strategy in long-term relationships is _____________________________.

Accepted Answer

A)  avoiding 
B)  accommodating 
C)  collaborating 
D)  compromising 
A)  avoiding 
B)  accommodating 
C)  collaborating 
D)  compromising

Question 6

You are the project manager for a collaborative group project. When Diane turns in her part of the project, it is disorganized and incomplete. Using the guidelines for constructive criticism, construct a message to Diane addressing her work. Underline and label three instances in which you used the guidelines the book offers.

Accepted Answer

Hi Diane,

I wanted to talk to you about

Question 7

Mary does not like to talk to others about her financial situation. When her friend asks her how much savings she has she says, "Oh, I'm not sure; my parents take care of that," even though she is the one who manages her finances. Mary's response indicates what?

Accepted Answer

A)  A direct strategy to manage privacy 
B)  An indirect strategy to manage privacy 
C)  Rapport-talk 
D)  Report-talk 
A)  A direct strategy to manage privacy 
B)  An indirect strategy to manage privacy 
C)  Rapport-talk 
D)  Report-talk

Question 8

When exploring a relationship, good advice about self-disclosure except ____________________________________.

Accepted Answer

A)  relate a secret about yourself so the person can get to know you better 
B)  reveal the kind of information about yourself you want the other person to disclose to you 
C)  keep disclosures on the sharing feelings level 
D)  not reveal anything about yourself during the first meeting 
A)  relate a secret about yourself so the person can get to know you better 
B)  reveal the kind of information about yourself you want the other person to disclose to you 
C)  keep disclosures on the sharing feelings level 
D)  not reveal anything about yourself during the first meeting

Question 9

When giving constructive criticism, ____________________.

Accepted Answer

A)  be precise and specific without labeling the behavior as good or bad 
B)  do so in a public place 
C)  begin with a neutral comment 
D)  begin with a generally negative assessment of the situation 
A)  be precise and specific without labeling the behavior as good or bad 
B)  do so in a public place 
C)  begin with a neutral comment 
D)  begin with a generally negative assessment of the situation

Question 10

The style of conflict management whereby one partner satisfies her own needs or desires with little or no concern for others' desires is ____

Accepted Answer

A)  avoiding 
B)  accommodating 
C)  collaborating 
D)  competing 
A)  avoiding 
B)  accommodating 
C)  collaborating 
D)  competing

Question 11

Which of the following is true regarding cultural variations in passive, aggressive, and assertive behavior?

Accepted Answer

A)  Females who have been socialized to embrace feminine gender norms are not likely to use passive or passive-aggressive communication styles. 
B)  Differences that exist across cultures and co-cultures are becoming more dramatic. 
C)  Machismo can lead to assertions of dominance in situations that may not otherwise warrant confrontation. 
D)  Collectivist societies encourage a high-level of assertive behavior. 
A)  Females who have been socialized to embrace feminine gender norms are not likely to use passive or passive-aggressive communication styles. 
B)  Differences that exist across cultures and co-cultures are becoming more dramatic. 
C)  Machismo can lead to assertions of dominance in situations that may not otherwise warrant confrontation. 
D)  Collectivist societies encourage a high-level of assertive behavior.

Question 12

Assertive behavior is characterized by _____________________________________.

Accepted Answer

A)  the avoidance of confrontational language 
B)  the use of vocalized pauses 
C)  unemotional language 
D)  none of these 
A)  the avoidance of confrontational language 
B)  the use of vocalized pauses 
C)  unemotional language 
D)  none of these

Question 13

You should self-disclose more intimate information only when you believe the disclosure represents an acceptable risk.

Accepted Answer

A) True 
 B)False

Question 14

What should you do to offer constructive criticism?

Accepted Answer

A)  State your critique and realize that it's up to the to the listener to understand that it's constructive. 
B)  Explain to the listener that even if s/he doesn't want criticism, s/he needs it. 
C)  Preface the criticism with an affirming statement. 
D)  Always give advice. 
A)  State your critique and realize that it's up to the to the listener to understand that it's constructive. 
B)  Explain to the listener that even if s/he doesn't want criticism, s/he needs it. 
C)  Preface the criticism with an affirming statement. 
D)  Always give advice.

Question 15

When Jill tells Meg, "I get aggravated when you refuse to tell me what you are thinking," Jill's behavior is an example of _____________.

Accepted Answer

A)  withholding feelings 
B)  displaying feelings 
C)  describing feelings 
D)  none of these 
A)  withholding feelings 
B)  displaying feelings 
C)  describing feelings 
D)  none of these

Question 16

Which of the following statements is accurate regarding masking feelings?

Accepted Answer

A)  It can be an effective way to protect privacy. 
B)  It is an active strategy. 
C)  It is a useful long-term strategy. 
D)  All of these. 
A)  It can be an effective way to protect privacy. 
B)  It is an active strategy. 
C)  It is a useful long-term strategy. 
D)  All of these.

Question 17

The style of conflict resolution that involves attempting to find a solution that is mutually satisfying is __________________________.

Accepted Answer

A)  avoiding 
B)  collaborating 
C)  forcing 
D)  compromising 
A)  avoiding 
B)  collaborating 
C)  forcing 
D)  compromising

Question 18

If each person gives up part of what he wants to provide at least some satisfaction for both parties, the couple is ___________________.

Accepted Answer

A)  avoiding 
B)  accommodating 
C)  collaborating 
D)  none of the above 
A)  avoiding 
B)  accommodating 
C)  collaborating 
D)  none of the above

Question 19

Angela is getting divorced, and her friend Deanna is trying to comfort her. Which of these statements is an example of buffering face threats with politeness?

Accepted Answer

A)  You should consider getting a lawyer so that you get all you deserve. 
B)  You're one of the strongest women I know. I'm sure you'll get through this okay. But I'm really sorry you're having such a hard time. 
C)  Oh, that's awful. How are you feeling about it? 
D)  I want you to know that I'm only telling you this to help. I just want you to know that I think you're making the right choice. 
A)  You should consider getting a lawyer so that you get all you deserve. 
B)  You're one of the strongest women I know. I'm sure you'll get through this okay. But I'm really sorry you're having such a hard time. 
C)  Oh, that's awful. How are you feeling about it? 
D)  I want you to know that I'm only telling you this to help. I just want you to know that I think you're making the right choice.

Question 20

Each of the following is good advice about how to avoid self-disclosure except _____________________________.

Accepted Answer

A)  Tell the other person you don't want to share information and why you wish to keep it private. 
B)  Mask your feelings. 
C)  Change the subject. 
D)  Do not reveal anything about yourself during the first meeting. 
A)  Tell the other person you don't want to share information and why you wish to keep it private. 
B)  Mask your feelings. 
C)  Change the subject. 
D)  Do not reveal anything about yourself during the first meeting.

Telling a white lie can be an effective way to assert privacy.

People who behave aggressively ________________________.

Compromising __________________________________________________.

Which of the following is a direct strategy to establish a boundary?

The style of conflict resolution that is considered the best strategy in long-term relationships is _____________________________.

Mary does not like to talk to others about her financial situation. When her friend asks her how much savings she has she says, "Oh, I'm not sure; my parents take care of that," even though she is the one who manages her finances. Mary's response indicates what?

When exploring a relationship, good advice about self-disclosure except ____________________________________.

When giving constructive criticism, ____________________.

The style of conflict management whereby one partner satisfies her own needs or desires with little or no concern for others' desires is ____

Which of the following is true regarding cultural variations in passive, aggressive, and assertive behavior?

Assertive behavior is characterized by _____________________________________.

You should self-disclose more intimate information only when you believe the disclosure represents an acceptable risk.

What should you do to offer constructive criticism?

When Jill tells Meg, "I get aggravated when you refuse to tell me what you are thinking," Jill's behavior is an example of _____________.

Which of the following statements is accurate regarding masking feelings?

The style of conflict resolution that involves attempting to find a solution that is mutually satisfying is __________________________.

If each person gives up part of what he wants to provide at least some satisfaction for both parties, the couple is ___________________.

Angela is getting divorced, and her friend Deanna is trying to comfort her. Which of these statements is an example of buffering face threats with politeness?

Each of the following is good advice about how to avoid self-disclosure except _____________________________.

Communication Perspectives

Perception of Self and Others

Intercultural Communication

Verbal Messages

Nonverbal Messages

Listening

Interpersonal Relationships

Communicating in Groups

Group Leadership and Problem Solving

Topic Selection and Development

Organizing Your Speech

Presentational Aids

Language

Delivery

Informative Speaking

Persuasive Speaking

Appendix- Interviewing

Filters

Exam 8: Interpersonal Communication

Telling a white lie can be an effective way to assert privacy.

People who behave aggressively ________________________.

Compromising __________________________________________________.

Which of the following is a direct strategy to establish a boundary?

The style of conflict resolution that is considered the best strategy in long-term relationships is _____________________________.

Mary does not like to talk to others about her financial situation. When her friend asks her how much savings she has she says, "Oh, I'm not sure; my parents take care of that," even though she is the one who manages her finances. Mary's response indicates what?

When exploring a relationship, good advice about self-disclosure except ____________________________________.

When giving constructive criticism, ____________________.

The style of conflict management whereby one partner satisfies her own needs or desires with little or no concern for others' desires is ____

Which of the following is true regarding cultural variations in passive, aggressive, and assertive behavior?

Assertive behavior is characterized by _____________________________________.

You should self-disclose more intimate information only when you believe the disclosure represents an acceptable risk.

What should you do to offer constructive criticism?

When Jill tells Meg, "I get aggravated when you refuse to tell me what you are thinking," Jill's behavior is an example of _____________.

Which of the following statements is accurate regarding masking feelings?

The style of conflict resolution that involves attempting to find a solution that is mutually satisfying is __________________________.

If each person gives up part of what he wants to provide at least some satisfaction for both parties, the couple is ___________________.

Angela is getting divorced, and her friend Deanna is trying to comfort her. Which of these statements is an example of buffering face threats with politeness?

Each of the following is good advice about how to avoid self-disclosure except _____________________________.

Communication Perspectives

Perception of Self and Others

Intercultural Communication

Verbal Messages

Nonverbal Messages

Listening

Interpersonal Relationships

Communicating in Groups

Group Leadership and Problem Solving

Topic Selection and Development

Organizing Your Speech

Presentational Aids

Language

Delivery

Informative Speaking

Persuasive Speaking

Appendix- Interviewing

Filters