Exam 12: Effective Communication, Team Building, and Inter-professional Practice

Which term refers to the group member who watches others take the risks and responsibility for group input and agrees with everyone in the group?

Your team leader reminds you that you have forgotten to complete an assigned task.What is an assertive response?

The nurse interprets assertive behavior as

Which statement made the by the nurse indicates understanding of how to control the grapevine?

A nurse notices that a coworker has been taking longer lunch breaks.The nurse is frustrated by this and wants to use assertive communicate techniques to effectively handle the situation.Which statement(s)would be the most beneficial?

A nurse manager is educating staff on how to give effective presentations.Which statement indicates an understanding of this?

Dr.Jones asks you to give a medication to one of the patients,and you know the patient is allergic to it.When you point this out,Dr.Jones says,"Give the medication or I'll report this to your supervisor." What is the best assertive response?

Which of the following actions can the nurse take to communicate with the supervisor?

Which action by the nurse shows a major characteristic of aggressive behavior?

Which action shows the cyclical phase of forming?

A member of a nursing committee frequently disregards the rules of the group and feels that the rules do not apply to the member personally.The president of the committee recognizes this person as a

Which actions can the nurse take to improve personal credibility?

A nurse is caring for a patient who is an immigrant.The nurse is aware of the importance of cultural competency and providing the patient with culturally competent care.What can be done to enhance communication with this patient?

The nursing manager on the cardiothoracic unit has noted increased friction among the nursing staff and physicians and is contemplating taking action to address the problem.What consideration is important when planning a response?

Which of the following actions by the nurse leader is most likely to lead to an effective meeting?

Staff nurse 1: "You're stomping around and glaring at me.I'm wondering what's going on." Staff nurse 2: "I'm sick of you always going to lunch first.You don't care about anyone but yourself." What assessment can best be made about this exchange?

How can the grapevine best be controlled?

A nurse is meeting with the nurse supervisor to discuss an issue with a coworker.Which of the following statements would help the nurse effectively communicate with the supervisor?

The clinical instructor interprets the development of mutual goals and guidelines as

Which statement would be most appropriate for the nurse to make when practicing assertive behavior?