Exam 1: The Path of the PC Tech

What is the most popular computer literacy certification?

If a professional hasn't already achieved _______________ certification, they should make it their next certification goal after CompTIA A+ certification.

Building, maintaining, and fixing _______________-groups of computers that enable people to share resources-represent a logical set of skills for computer technicians.

The term _______________ refers to an item that techs interact with, can set up, and repair.

In the United States, you can select the nearest testing center and schedule your A+ exams by going to the Pearson VUE Web site at http://_______________ in a Web browser.

Very few people pay full price for the A+ exams, because most companies that provide CompTIA A+ training offer discount _______________.

To renew your A+ certification, you must earn 20 _______________ each three-year period.

How much hands-on work experience with personal computing devices should a technician have before taking the A+ certification exams?

Which CompTIA A+ exam puts a lot of emphasis on operational procedures, such as safety and environmental issues, communication, and professionalism?

How can a certified professional renew their A+ certification?