Question 1

Match the approaches to Improve Communication Effectiveness with the definitions.
-Select the right behaviour, one size does not fit all.

Accepted Answer

A) Become knowledgeable 
B) Become skilled 
C) Become motivated 
D) Become flexible 
E) Become ethical
F)Become other-oriented 
A) Become knowledgeable 
B) Become skilled 
C) Become motivated 
D) Become flexible 
E) Become ethical
F)Become other-oriented D

Question 2

You choose to discuss a sensitive matter with a friend in a small, comfortable, vacant room.In choosing the room, you are recognizing the importance of

Accepted Answer

A) interference. 
B) channel. 
C) context. 
D) information source. 
A) interference. 
B) channel. 
C) context. 
D) information source. C

Question 3

Match the approaches to Improve Communication Effectiveness with the definitions.
-Translate knowledge into action.

Accepted Answer

A) Become knowledgeable 
B) Become skilled 
C) Become motivated 
D) Become flexible 
E) Become ethical
F)Become other-oriented 
A) Become knowledgeable 
B) Become skilled 
C) Become motivated 
D) Become flexible 
E) Become ethical
F)Become other-oriented B

Question 4

For most scholars today, which view of communication is considered the most realistic?

Accepted Answer

A) Lasswell's model 
B) transactional model 
C) Shannon-Weaver model 
D) the interactional model 
A) Lasswell's model 
B) transactional model 
C) Shannon-Weaver model 
D) the interactional model

Question 5

Unethical communication is characterized by

Accepted Answer

A) increasing listener's freedom of choice. 
B) presenting the truth. 
C) forcing views on others. 
D) keeping confidences. 
A) increasing listener's freedom of choice. 
B) presenting the truth. 
C) forcing views on others. 
D) keeping confidences.

Question 6

What is the definition of interpersonal communication?

Accepted Answer

A) It is a distinctive, transactual form of human communication involving mutual influence, for the purpose of managing relationships. 
B) It involves treating people as objects, responding to roles rather than the person, and distinctive conversations. 
C) It is a mechanical, transactual form of human communication, where each person has a role to perform. 
D) It involves communicating with someone you care about, communicating in an I-It relationship, and treating people as individuals. 
A) It is a distinctive, transactual form of human communication involving mutual influence, for the purpose of managing relationships. 
B) It involves treating people as objects, responding to roles rather than the person, and distinctive conversations. 
C) It is a mechanical, transactual form of human communication, where each person has a role to perform. 
D) It involves communicating with someone you care about, communicating in an I-It relationship, and treating people as individuals.

Question 7

The Employability Skills Profile published by the Conference Board of Canada

Accepted Answer

A) is based on information gathered by a select group of Chief Executive officers. 
B) has identified Teamwork skills as one of the essential employability skills. 
C) summarizes the skills that are in demand under three headings: Academic Skills, Personal Management Skills, and Mathematic Skills . 
D) is a comprehensive list of "hard skills". 
A) is based on information gathered by a select group of Chief Executive officers. 
B) has identified Teamwork skills as one of the essential employability skills. 
C) summarizes the skills that are in demand under three headings: Academic Skills, Personal Management Skills, and Mathematic Skills . 
D) is a comprehensive list of "hard skills".

Question 8

The elements that distinguish the communication-as-action perspective from the communication-as-interaction view are

Accepted Answer

A) encoding and decoding. 
B) spoken and unspoken elements. 
C) feedback and context. 
D) signals and signs. 
A) encoding and decoding. 
B) spoken and unspoken elements. 
C) feedback and context. 
D) signals and signs.

Question 9

Discuss the four myths of communication.

Accepted Answer

More words will make the meani

Question 10

Based upon the criteria for determining the "richness" of communication channels, which of the following would be the richest channel of communication?

Accepted Answer

A) a live video conference 
B) an exchange of e-mail 
C) voice mail 
D) a memo sent by your boss 
A) a live video conference 
B) an exchange of e-mail 
C) voice mail 
D) a memo sent by your boss

Question 11

The rules that govern interpersonal relationships

Accepted Answer

A) define appropriate and inappropriate communication in a given situation. 
B) indicate which partner is in control. 
C) define the impersonal or interpersonal nature of the relationship. 
D) describe the current stage of relationship development. 
A) define appropriate and inappropriate communication in a given situation. 
B) indicate which partner is in control. 
C) define the impersonal or interpersonal nature of the relationship. 
D) describe the current stage of relationship development.

Question 12

Which statement is NOT true about the myth "meanings are in words"?

Accepted Answer

A) A written or spoken word has no meaning by itself. 
B) A symbol by its very nature can have different meanings for different people. 
C) Differences in culture and experience often explain why words create different meanings for different people. 
D) Meaning is in the words, not the people. 
A) A written or spoken word has no meaning by itself. 
B) A symbol by its very nature can have different meanings for different people. 
C) Differences in culture and experience often explain why words create different meanings for different people. 
D) Meaning is in the words, not the people.

Question 13

Philosopher Martin Buber presented the concept of true dialogue as the essence of

Accepted Answer

A) simultaneous interaction. 
B) authentic communication. 
C) intellectual communication. 
D) unusual communication. 
A) simultaneous interaction. 
B) authentic communication. 
C) intellectual communication. 
D) unusual communication.

Question 14

What statement is NOT true about rules?

Accepted Answer

A) Interpersonal relationships are shaped by explicit and implicit rules. 
B) Rules are based on the individuals, not the culture. 
C) Relationship rules can be learned by experience. 
D) Rules may be modified as the relationship progresses. 
A) Interpersonal relationships are shaped by explicit and implicit rules. 
B) Rules are based on the individuals, not the culture. 
C) Relationship rules can be learned by experience. 
D) Rules may be modified as the relationship progresses.

Question 15

You shout at a colleague, voicing all of your frustrations toward the colleague as well as toward your work.You can apologize and you can say you didn't really mean what you said, but you cannot "take back" what you said because

Accepted Answer

A) interpersonal communication is complicated. 
B) interpersonal communication is contextual. 
C) interpersonal communication is inescapable. 
D) interpersonal communication is irreversible. 
A) interpersonal communication is complicated. 
B) interpersonal communication is contextual. 
C) interpersonal communication is inescapable. 
D) interpersonal communication is irreversible.

Question 16

Match the approaches to Improve Communication Effectiveness with the definitions.
-Learn principles, concepts, and ideas.

Accepted Answer

A) Become knowledgeable 
B) Become skilled 
C) Become motivated 
D) Become flexible 
E) Become ethical
F)Become other-oriented 
A) Become knowledgeable 
B) Become skilled 
C) Become motivated 
D) Become flexible 
E) Become ethical
F)Become other-oriented

Question 17

Which of the following is NOT a common myth of interpersonal communication?

Accepted Answer

A) Words are symbols. 
B) More words will make the meaning clearer. 
C) Meanings are in words. 
D) Information equals communication. 
A) Words are symbols. 
B) More words will make the meaning clearer. 
C) Meanings are in words. 
D) Information equals communication.

Question 18

The person who decodes and tries to make sense out of a message is the

Accepted Answer

A) receiver. 
B) information source. 
C) transmitter. 
D) encoder. 
A) receiver. 
B) information source. 
C) transmitter. 
D) encoder.

Question 19

________ is anything that interferes with a message and keeps it from being understood and achieving its intended effect.

Accepted Answer

A) Noise 
B) A channel 
C) A signal 
D) Understanding 
A) Noise 
B) A channel 
C) A signal 
D) Understanding

Question 20

The ________ is the written, spoken, or unspoken elements of communication to which we assign meaning.

Accepted Answer

A) message 
B) source 
C) receiver 
D) channel 
A) message 
B) source 
C) receiver 
D) channel

Match the approaches to Improve Communication Effectiveness with the definitions. -Select the right behaviour, one size does not fit all.

You choose to discuss a sensitive matter with a friend in a small, comfortable, vacant room.In choosing the room, you are recognizing the importance of

Match the approaches to Improve Communication Effectiveness with the definitions. -Translate knowledge into action.

For most scholars today, which view of communication is considered the most realistic?

Unethical communication is characterized by

What is the definition of interpersonal communication?

The Employability Skills Profile published by the Conference Board of Canada

The elements that distinguish the communication-as-action perspective from the communication-as-interaction view are

Discuss the four myths of communication.

Based upon the criteria for determining the "richness" of communication channels, which of the following would be the richest channel of communication?

The rules that govern interpersonal relationships

Which statement is NOT true about the myth "meanings are in words"?

Philosopher Martin Buber presented the concept of true dialogue as the essence of

What statement is NOT true about rules?

You shout at a colleague, voicing all of your frustrations toward the colleague as well as toward your work.You can apologize and you can say you didn't really mean what you said, but you cannot "take back" what you said because

Match the approaches to Improve Communication Effectiveness with the definitions. -Learn principles, concepts, and ideas.

Which of the following is NOT a common myth of interpersonal communication?

The person who decodes and tries to make sense out of a message is the

________ is anything that interferes with a message and keeps it from being understood and achieving its intended effect.

The ________ is the written, spoken, or unspoken elements of communication to which we assign meaning.

Interpersonal Communication and Self

Interpersonal Communication and Perception

Listening and Responding

Verbal Communication Skills

Non-Verbal Communication Skills

Conflict Management Skills

Interpersonal Communication and Cultural Diversity

Understanding Interpersonal Relationships

Developing, Maintaining, and Ending Interpersonal Relationships

Interpersonal Relationships at Home, Through

Filters

Exam 1: Introduction to Interpersonal Communication

Match the approaches to Improve Communication Effectiveness with the definitions. -Select the right behaviour, one size does not fit all.

You choose to discuss a sensitive matter with a friend in a small, comfortable, vacant room.In choosing the room, you are recognizing the importance of

Match the approaches to Improve Communication Effectiveness with the definitions. -Translate knowledge into action.

For most scholars today, which view of communication is considered the most realistic?

Unethical communication is characterized by

What is the definition of interpersonal communication?

The Employability Skills Profile published by the Conference Board of Canada

The elements that distinguish the communication-as-action perspective from the communication-as-interaction view are

Discuss the four myths of communication.

Based upon the criteria for determining the "richness" of communication channels, which of the following would be the richest channel of communication?

The rules that govern interpersonal relationships

Which statement is NOT true about the myth "meanings are in words"?

Philosopher Martin Buber presented the concept of true dialogue as the essence of

What statement is NOT true about rules?

You shout at a colleague, voicing all of your frustrations toward the colleague as well as toward your work.You can apologize and you can say you didn't really mean what you said, but you cannot "take back" what you said because

Match the approaches to Improve Communication Effectiveness with the definitions. -Learn principles, concepts, and ideas.

Which of the following is NOT a common myth of interpersonal communication?

The person who decodes and tries to make sense out of a message is the

________ is anything that interferes with a message and keeps it from being understood and achieving its intended effect.

The ________ is the written, spoken, or unspoken elements of communication to which we assign meaning.

Interpersonal Communication and Self

Interpersonal Communication and Perception

Listening and Responding

Verbal Communication Skills

Non-Verbal Communication Skills

Conflict Management Skills

Interpersonal Communication and Cultural Diversity

Understanding Interpersonal Relationships

Developing, Maintaining, and Ending Interpersonal Relationships

Interpersonal Relationships at Home, Through

Filters