Exam 8: Quality Data and Business Intelligence

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____________________________ uses telecommunications of audio and video to bring people at different sites together for a meeting.

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Video conferencing

All of the following are categories of KMS tools except:

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D

A(n)____________ system is an IT-based set of tools that supports the work of teams by facilitating the sharing and flow of information.

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Collaboration

With ___________,less experienced staff observe more experienced staff to learn how their more experienced counterparts approach their work.

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________________________ are popular Web-based knowledge management solutions

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What stores documents in a central location andally asks the team members to access the document when it is their turn to edit the document?

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Knowledge management should include:

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What is it called when you have a novice and an expert work together on a project to help bring the expert's approach to light?

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Which of the following is not an objective of Bell Canada's Market Knowledge Centre (MKC)portal?

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According to Computer Supported Cooperative Work (CSCW)researchers,one of the reasons that groupware systems fail is that they require some people to do additional work who often are not the ones who perceive a direct benefit from the groupware application.

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Employees ability to access,share and utilize information does not have an effect on the conversion of information to knowledge.

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Knowledge is created when:

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With respect to information culture,what are the five sub-factors that were identified a being significant in impacting the adoption and use of the enterprise portal?

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The capturing,organization,and dissemination of knowledge throughout an organization can be supported by a/an:

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Enterprise portals typically incorporate the integration of many systems including: content management,workflow management,and groupware systems.

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_________ asset management system works with binary rather than text files,such as multimedia file types.

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What is it called when an organization chooses to focus specifically on what it does best and forms partnerships and alliances with other specialist organizations to handle nonstrategic business processes?

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___________ knowledge consists of anything that can be documented,archived,and codified,often with the help of IT.

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Often,organizational knowledge resides within human experts and that is why it is always best to extract and codify this knowledge in a formal way.

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Which information sub-culture is described when the corporation had a strong desire to make the enterprise portal the primary vehicle for information distribution and function as a gateway to the thousands of departmental Web sites?

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