Question 1

Which type of operational planning uses distribution management systems?

Accepted Answer

A)  Strategic planning 
B)  Tactical planning 
C)  Operational planning and control 
D)  All of the above depending on the industry 
A)  Strategic planning 
B)  Tactical planning 
C)  Operational planning and control 
D)  All of the above depending on the industry C

Question 2

Describe the correlation between operations management and information technology.

Accepted Answer

Managers can use IT to heavily influence OM decisions including productivity, costs, flexibility, quality, and customer satisfaction. One of the greatest benefits of IT on OM is in making operational decisions as operations management exerts considerable influence over the degree to which the goals and objectives of the organization are realized. Most OM decisions involve many possible alternatives that can have varying impacts on revenues and expenses. OM information systems are critical for managers to be able to make well-informed decisions.

Question 3

The five key competitive priorities include cost, quality, _______, flexibility, and service.

Accepted Answer

Delivery

Question 4

Which of the following is not one of the modern quality control standards?

Accepted Answer

A)  Six sigma quality 
B)  Malcolm Baldrige National Quality Awards 
C)  ISO 100 
D)  ISO 14000 
A)  Six sigma quality 
B)  Malcolm Baldrige National Quality Awards 
C)  ISO 100 
D)  ISO 14000

Question 5

Which of the following is one of the five key competitive priorities?

Accepted Answer

A)  Cost 
B)  Capacity 
C)  Inventory 
D)  All of the above 
A)  Cost 
B)  Capacity 
C)  Inventory 
D)  All of the above

Question 6

Six sigma qualities goal is to detect potential problems to prevent their occurrence and achieve no more than 3.4 defects per million opportunities.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following activities is within the scope of OM?

Accepted Answer

A)  Forecasting 
B)  Motivating employees 
C)  Scheduling 
D)  All of the above 
A)  Forecasting 
B)  Motivating employees 
C)  Scheduling 
D)  All of the above

Question 8

Tactical planning focuses on long range planning such as plant size, location, and type of process to be used.

Accepted Answer

A) True 
 B)False

Question 9

Which modern quality control standard has the goal of detecting potential problems to prevent their occurrence and achieve no more than 3.4 defects per million opportunities?

Accepted Answer

A)  Six sigma quality 
B)  Malcolm Baldrige National Quality Awards 
C)  CMMI 
D)  ISO 14000 
A)  Six sigma quality 
B)  Malcolm Baldrige National Quality Awards 
C)  CMMI 
D)  ISO 14000

Question 10

Value-added is the term used to describe the difference between the cost of inputs and the value of price of outputs.

Accepted Answer

A) True 
 B)False

Question 11

The scope of OM ranges across the organization and includes many interrelated activities, such as forecasting, capacity planning, scheduling, managing inventories, assuring quality, motivating employees, deciding where to locate facilities, and more.

Accepted Answer

A) True 
 B)False

Question 12

OM information systems can answer all of the following questions, except:

Accepted Answer

A)  What resources will be needed 
B)  Where the funding will come to support the effort 
C)  When each resource will be needed 
D)  Who will perform the work 
A)  What resources will be needed 
B)  Where the funding will come to support the effort 
C)  When each resource will be needed 
D)  Who will perform the work

Question 13

___________ planning systems track and analyze the movement of materials and products to ensure the delivery of materials and finished goods at the right time, the right place, and the lowest cost.

Accepted Answer

The answer of ___________ planning systems track and analyze the...

Question 14

Which of the following activities is not within the scope of OM?

Accepted Answer

A)  Locating facilities 
B)  Training employees 
C)  Transportation planning 
D)  Capacity planning 
A)  Locating facilities 
B)  Training employees 
C)  Transportation planning 
D)  Capacity planning

Question 15

Define the term operations management.

Accepted Answer

Operations management (OM) is the manage

Question 16

What uses sales forecasts to make sure that needed parts and materials are available at the right time and place in a specific company?

Accepted Answer

A)  Transportation planning system 
B)  Distribution management system 
C)  Inventory management and control system 
D)  Materials requirement planning system 
A)  Transportation planning system 
B)  Distribution management system 
C)  Inventory management and control system 
D)  Materials requirement planning system

Question 17

Which company uses package flow information systems at each location to cut truck delivery travel by more than 100 million miles each year?

Accepted Answer

A)  UPS 
B)  Trek Bike Manufacturer 
C)  Frontier Airlines 
D)  None of the above 
A)  UPS 
B)  Trek Bike Manufacturer 
C)  Frontier Airlines 
D)  None of the above

Question 18

What is the management of systems or processes that convert or transform resources into goods and services?

Accepted Answer

A)  Operations Management 
B)  Productions Management 
C)  Transformation process 
D)  Production 
A)  Operations Management 
B)  Productions Management 
C)  Transformation process 
D)  Production

Question 19

Which of the following describes the outcome of OM decisions?

Accepted Answer

A)  Many possible alternatives 
B)  Have varying impacts on revenue 
C)  Have varying impacts on expenses 
D)  All of the above 
A)  Many possible alternatives 
B)  Have varying impacts on revenue 
C)  Have varying impacts on expenses 
D)  All of the above

Question 20

Which type of operational planning uses inventory management and control systems?

Accepted Answer

A)  Strategic planning 
B)  Tactical planning 
C)  Operational planning and control 
D)  All of the above depending on the industry 
A)  Strategic planning 
B)  Tactical planning 
C)  Operational planning and control 
D)  All of the above depending on the industry

Which type of operational planning uses distribution management systems?

Describe the correlation between operations management and information technology.

The five key competitive priorities include cost, quality, _______, flexibility, and service.

Which of the following is not one of the modern quality control standards?

Which of the following is one of the five key competitive priorities?

Six sigma qualities goal is to detect potential problems to prevent their occurrence and achieve no more than 3.4 defects per million opportunities.

Which of the following activities is within the scope of OM?

Tactical planning focuses on long range planning such as plant size, location, and type of process to be used.

Which modern quality control standard has the goal of detecting potential problems to prevent their occurrence and achieve no more than 3.4 defects per million opportunities?

Value-added is the term used to describe the difference between the cost of inputs and the value of price of outputs.

The scope of OM ranges across the organization and includes many interrelated activities, such as forecasting, capacity planning, scheduling, managing inventories, assuring quality, motivating employees, deciding where to locate facilities, and more.

OM information systems can answer all of the following questions, except:

___________ planning systems track and analyze the movement of materials and products to ensure the delivery of materials and finished goods at the right time, the right place, and the lowest cost.

Which of the following activities is not within the scope of OM?

Define the term operations management.

What uses sales forecasts to make sure that needed parts and materials are available at the right time and place in a specific company?

Which company uses package flow information systems at each location to cut truck delivery travel by more than 100 million miles each year?

What is the management of systems or processes that convert or transform resources into goods and services?

Which of the following describes the outcome of OM decisions?

Which type of operational planning uses inventory management and control systems?

Business Basics

Business Process

Hardware and Software

Enterprise Architectures

Networks and Telecommunications

Information Security

Ethics

Supply Chain Management

Customer Relationship Management

Enterprise Resource Planning

Ebusiness

Global Trends on OLC

Strategic Outsourcing on OLC

Systems Development

Project Management

Organizational Architecture Trends

Business Intelligence

Global Information Systems

Mobile Technology

Filters

Exam 16: Operations Management

Which type of operational planning uses distribution management systems?

Describe the correlation between operations management and information technology.

The five key competitive priorities include cost, quality, _______, flexibility, and service.

Which of the following is not one of the modern quality control standards?

Which of the following is one of the five key competitive priorities?

Six sigma qualities goal is to detect potential problems to prevent their occurrence and achieve no more than 3.4 defects per million opportunities.

Which of the following activities is within the scope of OM?

Tactical planning focuses on long range planning such as plant size, location, and type of process to be used.

Which modern quality control standard has the goal of detecting potential problems to prevent their occurrence and achieve no more than 3.4 defects per million opportunities?

Value-added is the term used to describe the difference between the cost of inputs and the value of price of outputs.

The scope of OM ranges across the organization and includes many interrelated activities, such as forecasting, capacity planning, scheduling, managing inventories, assuring quality, motivating employees, deciding where to locate facilities, and more.

OM information systems can answer all of the following questions, except:

___________ planning systems track and analyze the movement of materials and products to ensure the delivery of materials and finished goods at the right time, the right place, and the lowest cost.

Which of the following activities is not within the scope of OM?

Define the term operations management.

What uses sales forecasts to make sure that needed parts and materials are available at the right time and place in a specific company?

Which company uses package flow information systems at each location to cut truck delivery travel by more than 100 million miles each year?

What is the management of systems or processes that convert or transform resources into goods and services?

Which of the following describes the outcome of OM decisions?

Which type of operational planning uses inventory management and control systems?

Business Basics

Business Process

Hardware and Software

Enterprise Architectures

Networks and Telecommunications

Information Security

Ethics

Supply Chain Management

Customer Relationship Management

Enterprise Resource Planning

Ebusiness

Global Trends on OLC

Strategic Outsourcing on OLC

Systems Development

Project Management

Organizational Architecture Trends

Business Intelligence

Global Information Systems

Mobile Technology

Filters