Question 1

Social media marketing is completely free marketing for businesses.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is the driving force for ebusiness growth in many companies?

Accepted Answer

A)  use of technology to improve efficiency inside the company 
B)  improved communication with customers 
C)  perceived increase in market reach 
D)  employee downsizing due to automation 
E)  a cultural shift within the firm 
A)  use of technology to improve efficiency inside the company 
B)  improved communication with customers 
C)  perceived increase in market reach 
D)  employee downsizing due to automation 
E)  a cultural shift within the firm

Question 3

What is business intelligence (BI)?

Accepted Answer

Business intelligence (BI) is a powerful

Question 4

Government to Government (G2G) is one of the domains of ebusiness.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements is true with regard to ERP systems?

Accepted Answer

A)  ERP systems are large software applications used to automate activities across a business. 
B)  ERP systems are predominately used in small to medium sized companies. 
C)  ERP systems usually use a number of different databases. 
D)  ERP systems are simple to implement in a business. 
E)  ERP systems serve the same purpose as CRM systems. 
A)  ERP systems are large software applications used to automate activities across a business. 
B)  ERP systems are predominately used in small to medium sized companies. 
C)  ERP systems usually use a number of different databases. 
D)  ERP systems are simple to implement in a business. 
E)  ERP systems serve the same purpose as CRM systems.

Question 6

Supply chain management is related to customer relationship management in the following way:

Accepted Answer

A)  the supply chain allows companies to market to customers efficiently 
B)  SCM and CRM are both parts of EDI 
C)  SCM and CRM are competing business theories 
D)  CRM and SCM can share information and are critical to each other due to data integration 
E)  SCM gets parts from suppliers to sell to customers online 
A)  the supply chain allows companies to market to customers efficiently 
B)  SCM and CRM are both parts of EDI 
C)  SCM and CRM are competing business theories 
D)  CRM and SCM can share information and are critical to each other due to data integration 
E)  SCM gets parts from suppliers to sell to customers online

Question 7

The predominant scripting language used to create webpages is ________.

Accepted Answer

A)  TCP 
B)  HTTP 
C)  HTML 
D)  IP 
E)  XML 
A)  TCP 
B)  HTTP 
C)  HTML 
D)  IP 
E)  XML

Question 8

The business to business arena of electronic commerce can be described as:

Accepted Answer

A)  using the internet to invest in other companies. 
B)  pooling together resources so that small businesses can compete. 
C)  ecommerce transactions between customers and companies. 
D)  electronic transactions between businesses in the same area. 
E)  electronic transactions between businesses, primarily through the internet. 
A)  using the internet to invest in other companies. 
B)  pooling together resources so that small businesses can compete. 
C)  ecommerce transactions between customers and companies. 
D)  electronic transactions between businesses in the same area. 
E)  electronic transactions between businesses, primarily through the internet.

Question 9

Which of the following is true of sell-side procurement systems?

Accepted Answer

A)  They involve systems that fully automate purchases by staff and involve electronic contact with outside suppliers. 
B)  They involve the selling end of the supply chain, which consists of customers and the processes that connect with them. 
C)  They automate transactions involved with selling products to an organization's suppliers. 
D)  They connect an organization's suppliers directly to its customers. 
E)  They have no direct link to the systems of an organization's suppliers or customers. 
A)  They involve systems that fully automate purchases by staff and involve electronic contact with outside suppliers. 
B)  They involve the selling end of the supply chain, which consists of customers and the processes that connect with them. 
C)  They automate transactions involved with selling products to an organization's suppliers. 
D)  They connect an organization's suppliers directly to its customers. 
E)  They have no direct link to the systems of an organization's suppliers or customers.

Question 10

Ebusiness can be defined as:

Accepted Answer

A)  the use of technology to connect with customers and suppliers. 
B)  the use of technology to reduce costs and/or increase profits. 
C)  online advertising and webpages. 
D)  using electronic networks to reach new markets. 
E)  all of the above. 
A)  the use of technology to connect with customers and suppliers. 
B)  the use of technology to reduce costs and/or increase profits. 
C)  online advertising and webpages. 
D)  using electronic networks to reach new markets. 
E)  all of the above.

Question 11

Which of the following does not increase privacy and security on the internet?

Accepted Answer

A)  encryption 
B)  credit cards 
C)  firewall 
D)  smart cards 
E)  passwords 
A)  encryption 
B)  credit cards 
C)  firewall 
D)  smart cards 
E)  passwords

Question 12

One of the clear advantages of ebusiness is the lower cost of executing transactions.

Accepted Answer

A) True 
 B)False

Question 13

One of the reasons people use the internet is for convenience.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following features of internet-based business have an impact on the models adopted by businesses?

Accepted Answer

A)  speed and convenience 
B)  customization 
C)  media flexibility 
D)  redefinition of product value 
E)  all of the above 
A)  speed and convenience 
B)  customization 
C)  media flexibility 
D)  redefinition of product value 
E)  all of the above

Question 15

What are the major two challenges of ebusiness discussed in this chapter?

Accepted Answer

privacy an

Question 16

Artificial intelligence (AI) is a powerful application or set of applications that allows businesses to capture, analyze, interpret, and report on data across an enterprise, thus creating valuable information for the enterprise.

Accepted Answer

A) True 
 B)False

Question 17

The rise in the use of the internet is the single most important enabler of ebusiness of any type.

Accepted Answer

A) True 
 B)False

Question 18

Growth in ebusiness is driven by how its benefits will impact profitability. The two main ways in which contribution to profit can be achieved are:

Accepted Answer

A)  increased revenue and cost reduction. 
B)  increased sales volume and cost reduction. 
C)  reductions in customer service personnel and increased customer service. 
D)  improved relations with suppliers and customers. 
E)  expanding market reach and increased competitive advantage. 
A)  increased revenue and cost reduction. 
B)  increased sales volume and cost reduction. 
C)  reductions in customer service personnel and increased customer service. 
D)  improved relations with suppliers and customers. 
E)  expanding market reach and increased competitive advantage.

Question 19

With regard to ebusiness, business models have changed substantially in all but which of the following ways?

Accepted Answer

A)  making old sources of revenue obsolete 
B)  increasing infrastructure costs 
C)  increasing technology costs 
D)  adding new sources of revenue 
E)  adding convenience 
A)  making old sources of revenue obsolete 
B)  increasing infrastructure costs 
C)  increasing technology costs 
D)  adding new sources of revenue 
E)  adding convenience

Question 20

The streamlining of the internal value chain and the external supply chain enable businesses to respond quickly to the increasingly stringent demands of ecustomers.

Accepted Answer

A) True 
 B)False

Social media marketing is completely free marketing for businesses.

Which of the following is the driving force for ebusiness growth in many companies?

What is business intelligence (BI)?

Government to Government (G2G) is one of the domains of ebusiness.

Which of the following statements is true with regard to ERP systems?

Supply chain management is related to customer relationship management in the following way:

The predominant scripting language used to create webpages is ________.

The business to business arena of electronic commerce can be described as:

Which of the following is true of sell-side procurement systems?

Ebusiness can be defined as:

Which of the following does not increase privacy and security on the internet?

One of the clear advantages of ebusiness is the lower cost of executing transactions.

One of the reasons people use the internet is for convenience.

Which of the following features of internet-based business have an impact on the models adopted by businesses?

What are the major two challenges of ebusiness discussed in this chapter?

Artificial intelligence (AI) is a powerful application or set of applications that allows businesses to capture, analyze, interpret, and report on data across an enterprise, thus creating valuable information for the enterprise.

The rise in the use of the internet is the single most important enabler of ebusiness of any type.

Growth in ebusiness is driven by how its benefits will impact profitability. The two main ways in which contribution to profit can be achieved are:

With regard to ebusiness, business models have changed substantially in all but which of the following ways?

The streamlining of the internal value chain and the external supply chain enable businesses to respond quickly to the increasingly stringent demands of ecustomers.

Internet Business Models and Strategies

Evolution and Applications of the Internet

Enterprise-Wide and Inter-Enterprise Systems

Security and Controls

Billing and Payment Systems

Supply-Chain Management

Eprocurement, Trading Exchanges, and Auctions

Customer Relationship Management

Business Intelligence

E-marketing and Advertising

Metrics for Performance Measurement in E-commerce

Privacy, Legal, and Taxation Issues in Ecommerce

Ecommerce and Small Business

Filters

Exam 1: Introduction to Ebusiness

Social media marketing is completely free marketing for businesses.

Which of the following is the driving force for ebusiness growth in many companies?

What is business intelligence (BI)?

Government to Government (G2G) is one of the domains of ebusiness.

Which of the following statements is true with regard to ERP systems?

Supply chain management is related to customer relationship management in the following way:

The predominant scripting language used to create webpages is ________.

The business to business arena of electronic commerce can be described as:

Which of the following is true of sell-side procurement systems?

Ebusiness can be defined as:

Which of the following does not increase privacy and security on the internet?

One of the clear advantages of ebusiness is the lower cost of executing transactions.

One of the reasons people use the internet is for convenience.

Which of the following features of internet-based business have an impact on the models adopted by businesses?

What are the major two challenges of ebusiness discussed in this chapter?

Artificial intelligence (AI) is a powerful application or set of applications that allows businesses to capture, analyze, interpret, and report on data across an enterprise, thus creating valuable information for the enterprise.

The rise in the use of the internet is the single most important enabler of ebusiness of any type.

Growth in ebusiness is driven by how its benefits will impact profitability. The two main ways in which contribution to profit can be achieved are:

With regard to ebusiness, business models have changed substantially in all but which of the following ways?

The streamlining of the internal value chain and the external supply chain enable businesses to respond quickly to the increasingly stringent demands of ecustomers.

Internet Business Models and Strategies

Evolution and Applications of the Internet

Enterprise-Wide and Inter-Enterprise Systems

Security and Controls

Billing and Payment Systems

Supply-Chain Management

Eprocurement, Trading Exchanges, and Auctions

Customer Relationship Management

Business Intelligence

E-marketing and Advertising

Metrics for Performance Measurement in E-commerce

Privacy, Legal, and Taxation Issues in Ecommerce

Ecommerce and Small Business

Filters